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December 2023 by Jeff P.
I'll make this review short and sweet. I worked with Andrew and he was amazing. He was helpful, smart, and knew what he was doing, and he worked after hours to expedite fixing my phone. When I got frustrated at what Samsung told me, I'll admit I lost my cool with him. The entire time he was polite, professional, never lost his head, and still worked hard to help me out. His work ethic and professionalism is hard to come by these days! They did an awesome job here!
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November 2023 by Nidia Castillo
Ivy was amazing, knowledgeable, and worked very quickly to repair my phone that had been damaged and misidentified at a different location. She instantly knew what the issue was and my phone was ready within a day. I was kept updated every step of the way. Other staff members were also helpful!
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November 2023 by Diahann L. Williams
Samsung Customer Service told me Bluetooth connection between my Mac laptop & Samsung earbuds was incompatible & could not be fixed. I went to Temecula uBreakiFix & spoke with Fred who referred me to Ivy, who fixed the connection issue in a matter of seconds. THANK YOU IVY & FRED for outstanding customer service & the knowledge to resolve an issue that Samsung Customer Service did not know how to fix!
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October 2023 by Lanie R.
Recently had to file an ATT phone insurance claim and they directed me to this business for repair. They did a perfect repair job and were cheerful and knowledgeable. The business is easily located and clean. A+++
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September 2023 by TwoBuck H.
First time client but was satisfied with the results. Charged the going rate for replacing the screen on my daughter's phone and she had it back in her hands in a couple of hours. Phone looks great. Thank you
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September 2023 by Paul R.
Iris was very helpful in making sure my phone was delt with properly. I had just had my phone troubleshot at the Verizon store in Menifee ( longe story short they made things much worse).Iris assessed it let me know that the problem was with my network and Sim not the phone. Which iris didn't charge me for the assessment and saved me so much money thank you so much uBreakiFix.
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August 2023 by Jeff Rusie
Called them to verify they had the screen protector needed to fix the phone, He actually had and made sure I knew about the warranty process and all updates they had to do. Phone works and looks great again. Thanks ? ?
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August 2023 by Kenyce Luo
Horrible! Brought my iPad to get the screen fixed only, everything else worked fine. They fixed the screen then tried to give me a different color button then the iPad came with then when I picked it up was notified they broke the button. The second time I went multiple customers was there complaining about their device from them. Wouldn’t go back and I still have problems with the device now that they fixed. It’s more problems when I only came for a screen!
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August 2023 by Christopher Allen
This is the second time I have had a device repaired at this location, both times they made the process quick and painless largely due to the fact that they communicate realistic timetables and they are very upfront about what they are charging and what their repairs entail.
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July 2023 by Shannon Ramirez
My experience was awesome! I've paid for insurance for my phone for years and never used it. It's great knowing that it is so worth it - how could it be any easier than the technician comes to you and services your phone outside in the company vehicle. The technician was prompt, polite and fast as well!
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July 2023 by Aaron Drake
Friendly and fast service! They did an awesome job replacing my screen and were able to get it done with short notice.
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July 2023 by Carla Alvarez
The price was the best price in town for an iPad screen repair and it was done quick! Ivy was so helpful!
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July 2023 by keshawn lewis
I went in on June 5th to have my screen fixed. Service seemed to be great. But I noticed that my screen wasn’t completely in place and it scrolls on its own. I contacted the store June 30th to advise them of the issues that I was experiencing and they told me to come in. So I went in again to get my screen fixed. They told me it’ll be ready in 1-2 hours. Last time they contacted me when the phone was ready but this time they didn’t. So I called to see if my phone was ready after 3 hours of dropping it off. The person I spoke to told me it looked like the phone was dropped so all they did was replace the adhesive on the screen and put it back into place. I tried explaining to the employee that I did not drop my phone but she wasn’t listening. Till this day my screen still scrolls on its own and they did not use a genuine Apple phone screen. I will be going to Apple if I ever need to get my phone fixed from now on. Quality over quantity in this case.
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July 2023 by Jessica L.
Fixed my phone fast and hassle free, as well as walked me through the process to help make sure my insurance claim was correct.
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July 2023 by Chrissy L.
Can't fix phones within the time frame they tell you at drop off. Multiple ppl in Lobby waiting over 2+ hrs for a screen change. Not worth the cheaper price.
