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January 2024 by Mike C.
My first visit to the store I brought my bike smart trainer in because the chain broke. I was pushing out some serious wattage. :) I let them know about the chain and I also wanted them to try and get all the gearing tuned in. All the other stores failed. They fixed the chain and also fixed the gear so I can go through every gear seamlessly. I couldn't believe it since all the other stores gave me a story why some gears wouldn't work. This week I brought my son's bike in because the brakes and gears were skipping. I'm sure he was putting on the wattage (like father like son). They fixed things perfectly. Yeh, you can say I recommend them.
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November 2023 by Tom Acklam
Excellent Service! Purchased a Turbo Levo Comp and had a couple or warrantee issues. The shop handled everything quickly.
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November 2023 by James Lemier
Phil and Georgette at the bike shop helped fix my mistake today! I changed the tube and couldn’t get the back derailer on correctly. Aaron fixed it in a couple minutes. They are very knowledgeable on the upkeep and maintenance of your bike. I had a great visit and learned a lot.
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November 2023 by Kyle K.
Good guys. I had a stripped nut firmly embedded on a threaded end of a screw that holds my foot pedals. I couldn't get it to budge. The Bike Shop tried to get the nut off, but they couldn't either. They suggested I leave the apparatus with them, they would soak it in a special solution, and try again later. They were successful in this operation and didn't even charge me when I went back later in the day to pick it up. That's great customer service. They are my go-to guys or bike service.
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November 2023 by Tony DiMauro
Just wanted to give a shout out to The Bike Shop. Wonderful Service, fast, professional and best of all friendly. Love these guys. They got me back on the road in no time. Thanks again for your speedy service.
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November 2023 by Tay C.
I don't even write reviews, but I would definitely give this store 0 stars. My girlfriend and I had both got our bikes "fixed"at this store, at different times/months.When we both got our bikes back from the bike shop,the wheels that were perfectly fine and didn't need fixing,needed fixing when we got it back from the bike store. Both of our inner tubes to our bikes were messed up .My girlfriend went to this Place two times and her inner tube was still messed up or more messed up when she got it back after it being "fixed".Then when I brought my bike in for the first time, I rode it to work the next day and as I was riding it to work the wheel and inner tube that got "fixed",was completely coming off and I couldn't ride it back home. I thought it was a coincidence that at different times we've brought our bikes there, the tires that didn't need fixing were messed up and our wheels that needed fixing was much worse after coming in the shop. I don't know if theyre tampering with the perfectly fine bike wheels to get more money or they just suck at their jobs but damn.
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October 2023 by Jacob D.
if you are on a time crunch don't come here they closed in 2 hours and they were saying I had to turn in my bike and they couldn't do a simple tube change.
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October 2023 by Ivanna E.
I don't know too much about bikes and the chain on my daughter's bike kept falling off so I came in to see if they could help me service it. Not only did they assist me immediately, but they also fixed the problem free of charge. Definitely 5 stars for customer service. Thank you The Bike Shop!
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August 2023 by Deborah A.
Friendly, knowledgeable, and efficient. Did a beautiful job on my bikes! Will use again!
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August 2023 by Erik K.
Bought my 5 year old daughter a new bike from these guys and can't say enough good things about our experience. Very friendly and knowledgeable. Made it fun for my daughter and even installed the bell for her. We left a happy family and will be sure to be back for all other bike related requirements as needed. Thanks The Bike Shop!
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August 2023 by Rob Christman
The shop has been a staple in the Temecula Valley for a long time. Always trustworthy and fair with me and many other friends. I have had bikes built here from the frame up, bought complete bikes (currently have 9), and buy almost all of my parts here. Staff is friendly and always there to help, even with the quirky stuff!!
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July 2023 by Sebastian M.
both my tires popped, the people were very nice and fixed it in very respected time. the manager jorgetta was very professional and helped a lot and very friendly. overall good shop.
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July 2023 by Maughan P.
I LOVE The Bike Shop!!! Georgeta and all the employees are the BEST!!! They always fix my bike very quickly and efficiently and completely! They are super knowledgeable and always happy to make excellent recommendations!! I bought a bike at The Bike Shop that Georgeta recommended (a Cannondale) and I love my bike so much!!! I honestly cannot say enough great things about Georgeta and all the employees and the outstanding services that I always receive at The Bike Shop!!!
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July 2023 by bajayota
Dropped my bike off on a Friday and they diagnosed it the same day and got my warranty claim from specialized completed within no time at all. Back on bike within days! Communication was excellent.
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June 2023 by Teresa L.
Great service. knowledgeable mechanics. They Go to the extra mile to make things right.