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December 2023 by Jorge Urbina
Andrea and team are a pleasure to work with, they are always responsive and go the extra mile for their customers. Definitely recommend them.
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December 2023 by Devan Wright
Andrea Aranda takes care of me and all of my clients. She’s very efficient and on top of it and very reliable. I can always count on her to make sure the job is done, and on time and very professional.
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November 2023 by Joycy Wilson
Superior Restoration is the BEST!! Rick was so helpful in the whole process. To everyone who came out that day, Thank you so much!! From the bottom of my heart I’m so grateful for your service!!Services: Flood restoration
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November 2023 by Maryann Ilievski
David and the team were professional and flexible to get our project done in a timely manner! He was very responsive to our needs.
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November 2023 by Tim T.
Water damage to guest bedroom. Called Superior and they were responsive right away. Came the next day and got started. Ricky and Nick B. came with the knowledge and tools to get it done. These guys worked quickly and got the job done. These jobs take time to complete but so far I'm impressed with Superior.
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October 2023 by Jay
Today Ricky and Jairo did remediation work on my home. It was a very pleasant experience. They are very knowledgeable, courteous, and patient. They went above and beyond to ensure that I was satisfied with their service. There quality of work is high. When they finished, the area, it looked clean and professionally cut (smooth and symmetrical). It was a great experience.Service: Water damage-related cleanup & repair
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October 2023 by Abby Michel
Victor was amazing! We’ve used him on multiple restoration projects due to water damage and he always does a great job in addition to just being a pleasure to work with and extremely reliable & kind. He went above and beyond for us! Highly recommend!Service: Water damage-related cleanup & repair
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October 2023 by Friends Forever
Dave was our main point of contact for our last flood that happened in our upstairs bathroom a few weeks ago.We worked with him back in 2018 on our downstairs water leak as well.Both times, he has been very down to earth, honest, respectful, and patient with our needs.He always takes the time to listen to our concerns, and does his best to make things happen the way we wished, within his ability.I would highly recommend working with Dave, and everyone at Superior Restoration anyday! ?
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September 2023 by John D.
Superior handled two slab leaks for me (master bedroom and kitchen), and did a great job. They are responsive, easy to communicate with, and worked hard to make sure we were satisfied and that the entire job was covered by insurance. Brian and Dave Strand were in constant communication with me. I was quite pleased with the entire process. On top of that, a few months after the work was completed, I had an insurance coverage dispute with a third party (unrelated to Superior), and Superior got involved and resolved the dispute, saving me over $1400! They had no obligation to do this, but I'm grateful that they did. I highly recommend this company!
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September 2023 by Ida C.
Superior team are all very courteous and helpful. Provides prompt response to questions and requests.
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September 2023 by Linda Woodruff
Called Superior Restoration for water mitigation after a subfloor leak. Rick Reyes arrived shortly after to survey the damage. Rick is super knowledgeable and helpful. Seems like a very stress-free process which we really appreciate. Rick is also an L.A. Dodger fan - Yay! Go Dodgers!!! Thanks Rick!!!
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September 2023 by Shelby Lawrence
Rick R. came to inspect our water damage today. He was courteous, informative, and honest with us. We will use this company again if we have any further issues. Great job Rick and his team ?
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August 2023 by Kevin Lindgren
On New Years Eve, we unfortunately had a leak that flooded a section of our 1st floor and destroyed our hardwood floors. Superior Restoration was suggested to us by our plumber and they were excellent to work with. Dave Strand was our Project Manager, and he was very helpful working with us to get us what we needed to get the house back in order. Dave was also very patient as we were working through whether or not we returned to hard wood floors or switch to tile flooring. Ultimately we decided to go back to hardwood flooring and once that decision was made the work was completed very quickly. The best part was how they were able to work around my schedule as I traveled for work and went on a yearly trip that had been planned long before the incident. They also handled all of the communication with the insurance company on our behalf making the experience as stress free as possible. I would definitely recommend Superior Restoration!Services: Flood restoration
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July 2023 by D B.
My insurance paid over 26,000 dollars to restore my home after a water leak caused the need to have two bathrooms to be repaired. They used a third party contractor to do the work and Rob's company Belltown Construction was excellent. My issue is with Supervisor, I found there project managers to lack any communication skills and be very unconcerned with the customer. After My belongings, which were stored by them, were brought back into the home I found my safe missing. I had very important items in it some that could not be replaced. When I asked for a manager of the department responsible to contact me, I never as much as received a phone call, (how rude)! Needless to say they made a way to contact me when it was time to be paid. There were many other things that were troubling about the way I was treated but this by far was the worst. Don't use them, there's better options available!
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July 2023 by Gary M.
Fast response, great customer service.Rick Reyes is highly recommended, he'll get the job done in a heartbeat. Jaime Perez - also a great guy "project manager" to deal with. He'll take care of business and will work around your schedule. Nick - one of their techs is always helpful, fast and efficient. Overall a great team. Highly recommended!
