My customer experience with Starfire has always been great. Most recently, I was needing a part for a fire pit that I purchased and I was able to send Taelor Soto a picture and a model number and she coordinated everything from there. Their customer care is incredible.
December 2023
I recently ordered new fireballs and fire glasses set from Starfire Direct. I highly recommend Scott Nunes! He did an outstanding job. I knew after our initial conversation that I would be ordering from them because of Scott! Very professional and great follow through! Best online experience ever!!
December 2023
Sasha H. Was so amazing and is the penultimate in helping customers. Consultative, communicative and actionable. Even when my ask was not Sasha’s responsibility Sasha took the lead in working the problem (can’t change FedEx :()Due to that assistance I’m buying more. Why not? Sasha makes it so easy.
Starfire Direct provides unique, contemporary home design products that excite your senses and elevate your lifestyle. Our offerings include beautiful gas fire pits, fire glass and other media, patio furniture, commercial and residential patio umbrellas, BBQ grills and island components, plus everything you need for your indoor fireplace.
Headquartered in Southern California, we love to share our industry knowledge and empower you to craft the perfect outdoor—or indoor—oasis.
We strive to offer our customers with a large variety of styles, materials, and price points. To ensure your unique needs are fulfilled, we sell customer favorites such as OW Lee, Prism Hardscapes, HPC, Treasure Garden, Outdoor GreatRoom, and many more.
