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January 2024 by John fourteensix
I made the mistake of trying to color my own hair to save money after growing out my own less than desirable hair color. It was a disaster of orange and yellow and I was stuck trying to figure it out. I went to Sally looking for a recommended blue shampoo but a very sympathetic sales girl recommended an appointment in their new studio space. The pricing was so reasonable that I was able to say yes. I was connected with Luci who worked a true miracle on the mess that was my hair color. She knew how to mix different toners to find just the combination I needed. Thanks to her skill and the sweet young lady who recommended I use their services, I can once again leave the house with my head held high. Thank you Luci and Studio by Sally!Amanda
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December 2023 by Chanel Megna
I absolutely love the new design it’s open and spacious. It’s well lit and I can see where everything I need is. I was helped immediately and I’m so happy with my purchase. I was even offered free styling services. 10 stars if I could leave them!
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May 2023 by C Taylor
Always friendly customer service
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April 2023 by Tenisha S.
Walked in the store for a small item after leaving the salon suites right next door and was racially profiled. Tell your employees not to continuously ask a customer if they need help after they've already replied no, it makes it obvious some of us are being profiled. I will come to you if help is needed.
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March 2023 by Bethany Iorio
Very nice and helpful employees!
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December 2022 by Annabell C.
Their two hour delivery window is amazing most the time we get up getting stuff in about an hour! There was a mix up one time and they were so sweet and were willing to do whatever they could to fix it! I highly recommend them! :-) Also, don't forget to sign up for their text alerts as you get 15% off!
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December 2022 by Rachel Henderson
Staff is clueless never have anything I need
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September 2022 by Jared N.
Had a wonderful experience at this place! Grabbed everything I needed to bleach my hair, and proceeded to checkout. The nice and friendly Asst. Manager, Tatiana helped me check all my supplies and realized I forgot to grab something. She went and got it for me and even gave me thorough directions for dyeing my hair! I love her personality, it really made my day! Actually all the staff working today were great! Another woman, whose name I forgot to catch, helped me find a product just as she was heading to break! Putting the customers first, I love it.
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September 2022 by Poppi M.
EVERYONE LISTEN!!! THIS IS IT!!! -I have been using Sally's for 10 years, and I have NEVER found the perfect store until now! Thanks to the so wonderful and lovely, TATIANA! -I have chills writing about her, because I am still in disbelief that such an incredible individual is helping run this store. -I will never go to another Sally's ever again after finding Tatiana! -Tatiana provides efficient service, is SOOO kind, and EXTREMELY knowledgeable!!! I've never met a Sally's employee who knows their products like her, or who kept their store SO CLEAN! -All of the products were placed so nice and neat. -Everything was organized and easy. Thank you, Tatiana. All of your staff working today is nice!
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August 2022 by Frank M.
I called them on the phone yesterday and spoke with Andrea. I asked her about a specific men's soap. She briefly placed me on hold, went over and grabbed a bar of it, and offered to hold it for me if I wasn't going to be more than a day or so in picking it up. I headed over there right away, and sure enough she had set it aside for me. Such a wonderful young lady. Very friendly and personable, extremely knowledgeable, and willing to help me find what I needed. She definitely went the extra mile. Suggesting that I download the app, asking me how I liked the product, and thanking me for coming in. This is the kind of person you want working for your business. She made me feel like my hard earned money was well spent. Thank you!
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August 2022 by Jordan W.
I've been cutting my own hair for years now. Pretty easy since so just shave it all one length. I've purchased several clippers from Sally Beauty Supply (this location) over the last 3-4 years and they always have what I need in stock. I actually called today when my clippers died. I use a very specific set of clippers (Wahl Balding Clipper) to get my hair as short as possible, nearly skin. But I can rarely find them. Sally had them in stock and set them aside for me. I was able to run down and grab them in about 20 minutes and they had indeed pulled them off the shelf and tucked them away for me. Great service! I will definitely continue to use Sally!
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June 2022 by Jen L.
Went in to look for a specific product which I could not find. Asked the lady working to see if she knew where it was. She could not find it either, but went beyond telling me that they did not have it. She tried to search for the product number and which nearest Sally's would have it in store. She had no name on her employee tag. Just says "Assistant Manager" and has an accent like she's European. Very helpful lady.
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May 2022 by Charmian Ng
Amazing workers and I got lot of help about hair dyed and everything is organized. Love it
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January 2022 by Dawn S.
I really love this location. Tony, the manager, is amazing and has stuck it out through thick and thin for his employees ( when he has employees) and this company. He is always willing to give great customer service and go above and beyond expectation, even if he is the only one working. He never seems frazzled m, rude, or impatient even when he has every right to be, and he takes his time with you and each customer, while focusing on their needs. During these tough seasons we have been in, this gentleman remains loyal, humble, helpful and is not a quitter even when it seems the odds are stacked against him.
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January 2022 by Misty Silva
I love this store, the employees are so friendly and super helpful and I always have a great experience every time I visit the store.
