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January 2024 by Alondra M.
Rude front desk guy, Asian and mid twenties, yelled at my bf and I because we had a question
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December 2023 by Bri D.
HORRIBLE! DISGUSTING! DO NOT BOOK!I drove into town for the holidays, decided to stay somewhere local but unfortunately my experience here was worthless! Immediately was disgusted with the aroma walking into the room. Disbelief! I was horrified from the bathroom, shower was mold, mildew, rusty, unsanitary and trashy. The tables and nightstands weren't fully cleaned. Noticed fingerprints and dust on the lamps. Very uncomfortable! Pathetic employees. After speaking to the receptionist about the bathroom and any kind of accommodations, she replied, "There's nothing we can do about it because it is an old building." Interesting! Checked in and 30 mins later, checked out! Demanded a full refund including the security deposit. DO NOT BOOK! DO NOT WASTE YOUR MONEY! DO NOT WASTE YOUR TIME! THIS PROPERTY SHOULD BE CLOSED FOR RENOVATIONS IMMEDIATELY! And the city should be ashamed of allowing guests to stay here. Happy New Years!
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December 2023 by Sophia S.
Convenient location but seemed rundown and dirty. The surrounding area was lacking in things to do.
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December 2023 by Katherine Saviskas
Bathroom sink & toilet visibly dirty. NO BREAKFAST despite promise (aka “free breakfast” lies). Friendly staff. Pretty floor.
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December 2023 by Fabio
Everything in this hotel is terrible! Wifi does not work, dirty bathroom, no service at all! Do not even think about booking a room from here!
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December 2023 by Cristina G.
The receptionist wasn't very welcoming. Very short and no eye contact. The room was dirty. Markings on wall something splattered in bathroom. Went restroom in the middle of the night and luckily turned on the lights otherwise I would have stepped on a pincher bug and cockroach. Could hear the music from local bar/club/restaurant across the street while in our room. People about us were super loud. Like the convenience of staying close/walking distance to local restaurants, but would be willing to pay more at a nicer hotel a little further way from old town. Would not stay here again.
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December 2023 by Lee Campbell
The front desk was nice and welcoming. The location is perfect for exploring old town Temecula. The rooms just aren't up to par. When we walked it had an unpleasant smell, the mirrors were dirty and smeared and the sink had tooth paste, hair and other things that I had no clue what it was but it definitely was not clean. It was a good start but the rooms just didn't live up to the expectation of the first impression
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September 2023 by Walter D.
Terrible reviews made me nervous. Arrived,center of Old town, exterior newly painted. Lady at desk VERY polite and efficient. Was there for 3 1/2 days to judge a horse show at CBC. Terrible reviews made judges nervous. Room was newly remodeled. All new towels, soap, shampoo, iron, hair dryer, coffee machine---breathing easy. Really decent, average, roadside hotel. Cleaned and arranged each day. NO BREAKFAST, not so good. Loud music from a club almost next door, not so good. I would stay here again.
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August 2023 by Lorraine Mendoza
They advertised breakfast no breakfastRoom was dirty, the bathroom full of mold broken shelf filty curtains. The hot tub was not working, never going here again 3 thumbs down for this placeRooms: DirtyFood & drinks: No breakfast coffee as advertised
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August 2023 by Michele C.
I wish that there was a negative 1 star rating! I booked a room at this hotel on Expedia months ago. The room was filthy. It smelled like vomit, there were old dried marks on the wall that looked like vomit, there was someone else's hair all over the sheets. It was disgusting. The clerk came to see the room after I complained and refused to change our room. She refused to refund the room. She cleaned one nasty spot off the wall, dropped one set of clean sheets, and told us to make it ourselves because they don't have a maid and she had to go back to the desk. She also said we should have researched the room better before booking! It was so gross I left. I contacted Expedia who could not help at all, and filed a report to the Better Business Bureau. I hope no one books at this place ever again.
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July 2023 by Danica R.
Pools really small and jacuzzi was out of commission but the pool stayed open late and everyone seemed to enjoy themselves.
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July 2023 by Michael C.
Metal spring coils pushing into your body within the mattress.Hot tub taped off but wasn't notified ahead of timeWoodwork under sink unsightlyOutlets by bed are too big and plugs fall out easilyFitted sheets don't fit around bed, so you end up sleeping on the disgusting mattress. Cigarette burn in the comforterIroning board and no ironShit stain underside toilet seat from last guestCan't take a bath because drain plug is missing.Just disgusting. This place can't be cheap enough.Room #204.
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June 2023 by Josh W.
There was hair in my bed that made me question if the sheets were clean, the shower had some... "excrement" on the walls, the crack under the front door was big enough for large insects to come in, and the security latch was secured with- no joke- a piece of a broken off Home Depot paint stirring stick. The floor was visibly dirty and there was mold in the bathroom. I will not be returning.
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May 2023 by Kevin Kalfayan
By far one of the worst hotels I have ever stayed in. Blinding light coming through the curtains all night. Filthy, itchy sheets, cigarette smell, the whole place made my skin crawl. I generally have a high tolerance for this kind of thing. It is not worth it, spend the money and stay somewhere else. My wife and I had such a hard time sleeping we left at 2:00 in the morning and drove back to LA.
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May 2023 by Andraya Vee
So here’s first things first .The office totally reeks and I do understand that the spices used are based on culture preference . However , the office is the first impression while visiting a motel .The room was absolutely dirty and not cleaned thoroughly . I know we think we get what we pay for but there is no price on cleanliness and attention to detail. I was not pleased due to my shower having pubic hairs or dust all over the headboard . The room was dusty and dirty I had to Lysol and clean the walls and doors with Clorox wipes . I believe if the establishment is paying housekeeping then they need to do the job thoroughly . Don’t just clean it half a$$$$$ it makes no sense . The location is perfect I love old town but the place is super dirty and that’s just foul to have an establishment in that condition . I wouldn’t recommend due to the cleanliness . It was completely ridiculous . I’m glad I carry cleaning supplies on hand and also brought my own bedding . Please rodeway inn talk to your cleaning staff and address these concerns because at the end of the day your paying these housekeepers to do a half job not a full job .
