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January 2024 by carnice armstrong
We just paid off our second item from this RAC location. Last year it was a bed for our daughter; today we paid off our living room sectional. Both times we rented but took advantage of the early pay-off option, which we love. This location has gone above and beyond to accommodate us, and Carlos is always a pleasure. We'll likely continue to shop with them in the future.
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July 2023 by Amy Leinenweaver
I’m just signing up, so I’ll fill you in later
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February 2023 by Kimberley Gage
Such a great store the people are amazing
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December 2022 by Emma Hennings
Absolutely love the service at my location I went through very professional and would highly reccomend to everyone.
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October 2022 by Venessa A Thomas
Friendly staff professional and attentive to my needs. Ty all.
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May 2021 by Nicole Johnson
Attempted to call regarding renting furniture for my new home the girl that answered was extremely rude and made it seem like I was bothering her when I was asking about the items I was interested in. I usually hear great things about this rent a center however my experience with this employee was horrible. I will not return to a rent a center again.
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January 2021 by Josh Barrett
This place is a joke! They took my money online told me they were gonna deliver my stuff on dec 5th then backpedaled and said we can't do business with you. When I asked why not the guy said ask your sister. Started ripping into her about some bad account she has. I almost feel like this is discrimination or some kind of lawsuit for what their doing. Judging me by my sister's account which has nothing to do with me! And they shouldn't be talking about her business to other people. And calling her a thief.. AND STILL WAITING FOR MY 75 BUCKS from my original deposit. Going to Aaron's.
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June 2019 by Tyler Kline
First of all I've been a customer with Rent-A-Center for over 3 years now and recently have sent back a recliner to get repaired and also a love seat for repair in order to get them out here to pick them up they gave me time and a date they never showed up never this happen for at least four more times and when they finally came to pick it up they didn't bring a big enough truck and was only able to take the recliner so now three weeks go by never called to reschedule to come pick up the loveseat had to call them to get the recliner back and going on day number 3 now were they can't show up on the day and time that they provide and not even call you to tell you that they can't make it today will not be using Temecula Rent-A-Center or Rent-A-Center at all anymore
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April 2019 by Amy Simpson
If I were able to give NO STARS that is exactly what they would get. After todays customer service "text" message this rent-a-center has lost a very long time loyal customer. I've spent thousands of dollars on merchandise over the past 10 years but as of today will never again. The call and hound my phone over 1 week late payment then sends me a text message they will be picking up my merchandise the following day. I responded with a text back of my frustration, warning of this review and that I will bring back merchandise .... only to receive a smart message back "OK GREAT" ... so I will do as I responded and suggest to corporate they need customer service training. I Do Not Recommend this company as they operate like hoodlums. Unprofessional, Rude, Disrespectful, just read their reviews... this is no surprise.
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January 2019 by daniel wayne
I have been with rent a center for a long time, Gina the Manager at the Temecula branch and Ryan, an dillan they have been amazing always willing to help you and make things work I recommend them.
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December 2018 by Leonna Conner
I would give “0†stars if I could! Rude as hell! Wanted to pay off my couch, but because I was late on a payment they said they will send someone out on Monday, but then turn around and say the manager wants the couch picked up tonight! I told her I'll buy the couch but the service Rep Jessica and manager had all their information turned around and talking in circles! Buying a couch elsewhere! I suggest you do the same! They run this store like a scam! DO NOT RENT FROM HERE! Their liars, extremely unprofessional and rude! A big waste of money!
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October 2018 by Gabriela Alvarez
they say they have all these great deals but then when you signed the contract and do everything,they're just like oh, well if you get this one deal you won't get this other deal. They never clarify that till after you already signed the papers.
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September 2018 by Jasmine Rosas
They are very rude and unprofessional do not rent from them
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May 2018 by Steph Addamo
Horrible service an the owner is not even familiar with the words customers service
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March 2018 by Ed D
First of all I'm not rich. I'm a man and I provide for my family. Rent-A-Center is an excellent place to buy any used or new appliance. If you have a job and have bad credit. This is the perfect place for you. No credit check and pay as you go ☺, easy payments and you can own the stuff in 3 months same as cash. Gina you're great keep up the good work.
