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November 2023 by Brett
Do not waste time or money here. Seems every time I come here, there isbanproblem. Today, the sprayer only sprayed soap. After 5 minutes, I had a truck covered in soap. Did not matter what I turned the know on the panel to......soap. So I tried another bay.....I think I got the rinse, but no spot free rinse working. Done. Go somewhere else.
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November 2023 by Christina T.
I spoke to the Owner over the phone regarding tinting the windows on a Tesla. He quoted me an outrageous price over the phone and when I said I'm shop around he dropped it by half, $599. I thought that was a fair price since it was tint for all six windows. When I got car back, the back window had a long line and it seemed off. When I went to see why, he cut the back window into two pieces and overlapped them by an inch. I called and was told bring it back and they'll fix it. When I get there they wanted to charge $200 to correct their mistake?? To remove and replace with one piece. I couldn't believe this man was not standing by his guarantee within days of his mistake. I'll be making a complaint with the BBB regarding this and filing a claim on my AMEX until work is done properly!
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October 2023 by Judy Rudolph
This was one of the worst car washes I have ever experienced. First off the times run extremely fast and one cycle doesn’t give you time to scrub the car. Second there are zero trash cans to thoroughly clean your car. The brush scratches your car up. The absolute worst part of the entire experience is that the hoses are not tethered up so they sit on your car and mine had a thick black substance what can be described as the hoses rubber breaking down from age that got all over my clothes, hands, car and anything it came in contact with. I literally had to go rewash my car and scrub my hands as it was completely stuck on them. Please fix this facility or shut it down it is a nuance!!!
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October 2023 by Joe Garcia
I read the reviews on this car wash and they were not good, but it was the only self service car wash, so I tried it outIs the best damn car wash I’ve been to in a long time great place my truck came out shining and my Tacoma is 4x4 it gets dirty
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October 2023 by Brent Frey
Great car wash. Always clean, everything works and never crowded.
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September 2023 by John Doe
I came here to wash my car and it says 5 Dollars to start and I used my card and then I was charged 10 which is still pending but I need that money. when I walked around the washbays there is phone number posted that I could see so I could call for any customer support. Also it is technically charging me for 2 dollars a minute which isn’t even enough time to spray off the dirt from the entire car after this storm passed which is why I am rating 1 star. I would have changed the rating and my review had I been contacted by the establishment but I have yet to hear from them and still haven’t received any of my money back either since they haven’t completed the purchase still. I don’t understand how and why they could legally bill me for more money than what I should have paid and then after a couple of days of waiting for the corrections to be made nothing has been done and I still don’t get access to my funds
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July 2023 by Beauty L.
Trash service! I pulled up asked for the $35 wash and he immediately said well they won't wipe down the inside I said "umm ok how much for them to wipe down the inside?" He said 89.99..like you have to be kidding me...so I walk in and they charge me $40 I said the sign said $35 he said you have a suv..fair enough..I took out $10 to tip.. and waited in the lobby watching as they "vacuumed" my car as they were jerking the seat back and forth with my child's car seat in there instead of jumping in and vacuuming...then I tried to watch as my "suv" went through the wash but the windows are so dirty I should have just known at that point I just wasted my money..fast forward to when I come to get the keys..every window needed to be done again because it looked like it wasn't done at all..then I pull out (into the 7-11 parking lot on 7/11 free slurpee day it was filled with cars) and noticed the front window was disgusting with spots so i pulled back around and waited for them to wipe it completely like I got a car wash! So $50 to asked repeatedly to do the job at least fair..I'm buying a bucket and doing it myself from now on..I'm so sick of no businesses doing the worst job and expecting more money. Run away from this place as fast as you can.
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June 2023 by Jonathan T.
The most expensive car wash with stalls I've been to in socal. If your on a budget or like to take your time on your vehicle there are far better options to explore than this one. Five dollars for five minutes in a self wash stall is outrageous by the time I got done I still had soap on my car.
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June 2023 by David Adair
Expensive and the wash will suck. Next to it is $6 for 20 min. Or you can get ripped off at this wash no one uses unless they have to. $10 gets you 10min and it takes 45sec to switch functions
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June 2023 by jo li
Expensive and they only take tokens. Even though they have a change machine that gives quarters
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June 2023 by Erik K.
So I wish I would have come to Yelp sooner to check out these reviews. Hoping someone buys this place out soon because south Temecula DESERVES a good car wash and this is NOT it. Been there a few times now because it is close as I live in Redhawk. It's more expensive than my favorite carwash Murrieta Hot Springs wash, but like I said it's closer. I got the middle of the road wash the first couple times, which turned out to be the equivilent of a lower wash at other places in terms of the service and was way more pricey (about $29). They didn't wipe down the inside AT ALL and the outside was still quite dirty. This last time I figured I would pay extra for the PREMIUM wash. At about $39 you would think the car would be very clean. WELL...I as wrong. There were dried water spots all along the left side of the car (not just a few water drops) I pointed it out to them and he just looked at my funny, said that's all we can do and handed me the keys. Shocked...I didn't even want to argue with the guy and the owner has been more than rude on the first few occasions, so I avoided the "internal complaint". I took a further walk around the car and noticed there were still dead bugs on the windsheild and the inside still had fingerprints all over (not even wiped down). How is this place still in business. AVOID this place at all costs.
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May 2023 by Larry P.
If there was a minus star that's what I would give this business. Not only is it expensive but not close to being worth it everything from vacuuming the inside which was done half assed they didn't bother to even rinse of the rubber floor mats missed many bugs on the front and just a all around lousy job it's defiantly the last time I will go there to have my car cleaned kids at a fund raiser by washing cars would do a better job. Your better off going to a self serve or find another wash. Only thing I would recommend is STAY AWAY
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April 2023 by Karl Gottschalk
Waste of Money!So expensive, $1/minute. Low pressure. Save your time and money and go next door
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April 2023 by Andy M.
This place is awful. I was told the carwash would take 35 minutes, but it took 35 minutes before I see my car going through the washing tunnel. As soon as the car was out two guys jumped on it and just after a minute or so, one of them started waving the towel meaning the car is ready. I approached and asked if inside of the car was clean since I didn't see them doing anything. The guy confidently said yes. It turned out the inside was not touched at all apart from floor vacuuming. I even paid $29 for the premium option, but the wash was just waste of money and time. I would never go back there. Save your money and go look for another place.
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April 2023 by Kasey G.
Horrible customer service! Owner is greedy and only cares about money. Every time I go to get my car washed. It's a different price.. I don't recommend! Need car wash go to Rancho car wash! Excellent customer service, and they do great detailing! Very friendly at Rancho!
