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November 2023 by SoCalsAngels .com
I never take my car anywhere else. They always are upfront about what I need and don’t oversell me on the things I don’t need. I always feel safe when I drive my car out of there. Thank you guys as always! Joey is running a great team!
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November 2023 by Old Rango
The reality of the actual service was less than ok and the reason for a single star. Tech left ALL of my driver front lug nuts in my Ram loose! Hand tight and one wasn’t even that tight! Luckily I only drove a couple miles home. Noticed it when I was polishing my rims and the lug nut started freely spinning. That alone is reason for the single star. Had it not been for that, it would have been 5 stars simply because Joey at the front desk was awesome. Won’t deter me from going back but I will double check next time before I leave.
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November 2023 by Lance Grip
Joey was awesome A+++ service. First time at Ramona tire and earned a new customer. As a surgical nurse, I know customer service and Joey was the top of the best. Appreciate your assistance today. So smooth, easy purchase, easy pick up, solid price.
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October 2023 by Brian H.
Brought my vehicle in for a couple of concerns. Service reps were quick, professional and explained the process. Service tech called back to make recommendations and explain the findings. Also provided a recommendation for additional services needed that Ramona doesn’t do. This is the second time using Ramona and am very happy with this repair shop. Highly recommended!
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October 2023 by Elizabeth Hydrusko
Nader thank you so much for your hospitality and your help for bringing down the price of my van I deeply appreciate everything you have done. My van is driving like a brand new van. And I will be a Ramona tire customer from now on
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October 2023 by Robert Hauke
I normally don't write reviews, but I was extremely happy with the service at Ramona Tire in Temecula. Most of the time I fix my own car but with a busy life I sent my car there for the first time. Eric was not only very helpful, he was able to find a way to reduce the cost to make my repairs more affordable. Definitely very trustworthy as their main goal is to make sure you get quality care on your vehicle without the hefty price tag that comes alongside it.
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October 2023 by Josh Raphael
Had a positive experience with the staff, and was pleased with the service provided.Needed my trailer hubs lubed- they took care of it quickly as a walk up. Turned into booking an oil change the next morning(Saturday 8am)- got me in quickly, did a full inspection and got me on my way in under an hour.Appreciate it fellas.
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October 2023 by Travis Ferguson
Very professional, honest evaluations and recommendations. Very fair price on my repairs as well. They even got me a shuttle to and from home so I didn't have to wait inside, even though the service was fast it was nice to be able to get other things done while I waited.
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September 2023 by Keary M.
If you want to have your time valued, DO NOT go here!! We had a 2 PM appointment, which started 10 minutes late due to their pin pad acting up for the customer in front of me. With an appointment, we were told 1.5 to 2 hours for an oil change. Seemed ridiculous on a Monday afternoon, but we were already here, so we went shopping in the center next door. THREE hours later, we still had no call, and when we walked back over, RJ could barely inconvenience himself enough to check. His cavalier attitude was extremely frustrating. He basically said they take appointments as they come. So basically, it sounds like they overbooked...? When I asked the other gentleman how long we should expect, he stated RJ was handling it. I shared that he "blew me off." The gentleman made excuses as to what RJ was doing (I asked between a call and a sitting customer). I corrected him that he was not helping anyone when I asked. He corrected his statement to say he was sorry I felt blown off. While I appreciate his efforts, what his statement said was that I'm sorry those are your feelings. I decided to just give up and leave and vow to NEVER go back. I do appreciate the gentleman waiving the oil change cost and am not complaining about him. RJ, of course, continued to make more excuses. If I were the owner, he wouldn't have a job. A huge waste of time!!
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September 2023 by Darren B.
We had to get new tires on my wife's car and someone recommended Ramona Tire. We went in and low and behold, they did have the cheapest tires that we had found and didn't charge an arm and leg for balancing and installation.After we dropped off the car, they called us and said they couldn't put the front tires on because of the faulty engine mount(s) and also said our right and left lower suspension is bad. All together, that cost was $2700....when we went to pick up the car, they did in fact put the new tires on the front and not the back so we were thoroughly confused at that.We decided to get a second opinion on the engine mounts and suspension. We took it to a very reputable shop. They said the front engine mount needed replacing but that was it and the car looked great. We ended up paying $750 and the car runs great.I would recommend Ramona tire for TIRES ONLY. I'm not a big fan of shops making you do unnecessary repairs, especially in this economy.
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August 2023 by Wendy L A.
Before our trip, I wanted to have my class C motorhome serviced for a tune-up and oil change. Joey, the Store Manager, told me it would be no problem. They got me in the next day, went through all the fluids, replaced the needed hoses, and had it completed by the end of the day! They rotated tires, checked all the pressures, and made her road-worthy.Thank you to the team for fixing my baby for our trip.Excellent service and very reasonable pricing for all of the work they did.
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August 2023 by David Leachman
This team KNOWS what they are doing! Been going there for 10 years. I’m confident they have my best interest at heart and they have fair pricing. They just need to not overbook their customers; just because you have reserved a time for service doesn’t mean you’ll be in and out of there quickly. A labor shortage is probably to blame. The team is awesome.
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August 2023 by Shirleen McFarland
Fantastic service! Friendly and helpful. They did the necessary service, let me know of upcoming needs without the pressure of an up sale. I will return and recommend Ramona Tires.
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August 2023 by james segal
I made an appointment yesterday to get my tire patched due to a nail. When I arrive the employee tells me that they are too booked and we're going to call to reschedule all their appointments! He said that it's looking like the soonest I could get my simple tire plugged would be 3-4 days from now which was unacceptable. I told him my tire would be to flat to drive my car to Ramona tire by then which he reluctantly allowed me to drop off my car saying he wouldn't be able to get to it until tomorrow. When asked if I could get a shuttle home he said they were all on lunch so me and my daughter had to walk in 95 degree heat 2 miles home.This is it! I'm done with the lack of professionalism after all these years as a dedicated customer.
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August 2023 by Brandon C.
I did not have a major issue, but it was one of those annoying things. It was my tire pressure sensor that I have been putting off for about two years because it didn't make the car run worse. Finally, I decided to take it in and have it looked at. I went in a few weeks ago and they changed out the tire sensor with a generic one instead of a manufacturer one. They told me that sometimes they work, and sometimes they do not let us know if they do not. I let the car go about 100 miles and the tire sensor was still faulty. I called to make an appointment and bring it back in. I met a man named Dillon and he worked his magic and actually got it to work! I had given up on this tire sensor problem and was just going to take the car home and not worry about it, but he actually told me how he fixed it. The only reason it's not five star is because even though I had an appointment I was still sitting there for a couple hours before they even brought my car in. So just know if you're going to make an appointment try to do it on a weekday. These guys are very very busy and I can see why, because even if you wait longer than you want to they do fix it right. The shop itself is in a very prime location. So there are shopping centers and places to eat nearby if you need to go kill a few hours.
