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March 2024 by Mike V.
Poor customer service. They were out of Party hats! How is this possible? You're a party store.
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March 2024 by Rosabell M.
I recently visited this Party City store, and I was pleasantly surprised by the cleanliness and excellent customer service. The staff were friendly, attentive, and eager to assist with any questions or needs. However, I did notice that the store didn't have as much inventory as I expected. On a positive note, it was convenient to see a Tesla charging station outside, which added to the overall convenience of the location. Despite the limited inventory, my experience was positive, and I would still recommend this store for party supplies and excellent service.
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March 2024 by Briana G.
Yes they may not have a lot in stock BUT the guy with the piercings and tattoos (I didn't get his name) has AMAZING customer service. That's why this store gets 5 stars, because of him. Every time I go in and he's there, he's so happy and is so helpful!
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January 2024 by Jose Ortiz
Excellent
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January 2024 by Tiffany B.
This store is horrible. There's no selection, almost everything was out of stock. The worker said they're franchise so whatever they get they get. This location needs to just close. Gives party city a bad name!
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November 2023 by Elie Helou
Just found out that the item I bought was missing pieces. Illusion reaper costume came without gloves although package clearly mentions them.
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November 2023 by Ash Nun
Nobody greets you as you walk in but they do have security. I had a coupon that McKayla said I couldn’t use because there was no barcode that the barcode wouldn’t pop up do too reception… she continue to go on and on being argumentative. They have a wide variety of costume selections.
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November 2023 by John Neu
Staff was helpful, they did not have what we were looking for but was able to get something to work.
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November 2023 by Sherrie T
This place is way overpriced. Balloons are way too high. They always have one thing and not a match. Disappointed
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November 2023 by Travis M
It's a typical Party City nothing special
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October 2023 by Jocelyn R.
Avoid going to this location. Greeter was kind and helpful but one register open on a Saturday evening 10 days before Halloween!?? I originally purchased a $7 item at a different location but it did not work out so I came in to return it and the manager would not return it because I did not have a paper receipt. Hello! It was from an online purchase I picked up in store. I don't have a paper receipt but I have the email receipt. She said nope that would not work and if I needed assistance I can go to the Menifee location. You lost a customer.
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October 2023 by susan lee
Went to look for baby shower stuff. Their selection was minimal. Was disappointed.
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October 2023 by Stan Inae
They had everything I needed but they need more checkers the time and waitSuck over all 3 stars
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October 2023 by tom t.
****do not go here**** they will charge you to pump your balloons purchased from party city.com corporate site says they should not charge you. one non rubber ballon they wanted $16 what a rip off. go to menifee party city instead where they were helpful.
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October 2023 by Suzanne M.
It's Saturday One register open? Managers have poor communication with customers. Never shopping here again
