-
April 2024 by Jimmy Rodriguez
Amazing customer service. Navy Federal takes such great care of me. I love being a member here. Friendly and respectful. Anyone who is thinking of switching to a credit union from their bank should choose Navy Federal.
-
January 2024 by Joseph Cruz
have never done bussness but when she comes home just retired from the army and and has money tjis place but shes new and needs to find out how to get card to withdraw money from the atm if some one's how to get card placelet me no how this place has no ofice only stm manchines but its 4 hours that's good for when need money it's very nice place to come.
-
January 2024 by Carm
I always have a good experience @ NFCU at this location. Employees are nice and helpful. A teller named Angel was very helpful.
-
December 2023 by Kyle McElroy
A branch that will follow the rules exclusively when it benefits the company and is detrimental to the veteran who is a member.
-
December 2023 by Adil G.
Close to home, great service, ample staff and short wait time. The bank of my choice.
-
October 2023 by anne chapman
As usual great service and fast transaction
-
September 2023 by Ocallaghan Cristina
Member Services Representatives too busy blowing up balloons in Branch Managers office while 3 members sat waiting to be assisted with very important financial concerns. Then when we were finally seen, the MSR did not handle our transaction correctly resulting in our having to contact Navy FCU the next day. We are hoping things improve.
-
August 2023 by Oscar Aguilera
It's disappointing to find a bank so unavailable to help a first time home homebuyer.
-
July 2023 by Amy Crain
We love the customer service as compared to another credit union we were previous customers for years. Their fraud department is exceptional!
-
October 2022 by Ronald Coleman
Great service as always.
-
March 2022 by Jacky C.
Absolute worst customer service by Hanni. Horrendous, no sense of customer service nor a pleasant greeting received. We were left with such an unpleasant experience we decided to go with another credit union.
-
October 2021 by Dinah S.
I came in to the balance to pay off my car and to open a new checking account. Rebecca was the one who "helped" but really didn't help. She was RUDE had questioned me several times on why I want a new account, even though I explained clearly why (just to start all over after my divorce) she did not want to help and made me feel stupid. I don't understand why she is even a banker. Worse customer service!!!
-
September 2021 by David T.
Free checking, no minimum balance needed Nice tellers, easy to use online apps Fast setup
-
August 2021 by BOONIQUE
Doing anything related to business accounts with this bank is a nightmare right now.
-
June 2021 by Amy C.
Every time I have gone here it has always been a great experience. From the time we sat down to open accounts here until now, their customer service has been top notch. They are quick to alert us to fraudulent activity on our cards, which is why we came here in the first place. Our last credit union failed in this respect & proceeded to shut down both our cards on a weekend, no less! Needless to say we were beyond perturbed! It prompted us to find another credit union. We are very happy with their service and unless it changes adversely we will remain long time members. Their staff has always treated us in a cordial & professional manner. My entire family does their banking here and are also very satisfied doing business with them.
