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September 2024 by Dennis Kim
very courteous, prompt service
very professional and honest
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September 2024 by Shanelle Watkins
Excellent service! Our salesman, Omar was outstanding; he was knowledgeable, patient, and provided top tier service overall. I would strongly recommend working with him and will continue to do business with him!
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September 2024 by Bri
Horrible service from Jackie the manager! We wait for more than hour for nothing?
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September 2024 by JOSEPH SASTO JR
Was fortunate enough to be able to purchase my new E350 4Matic With the assistance of Allex. His expertise in sales and knowledge of out-of-state registration expedited the smooth transition of the sale. He is definitely an asset to Mercedes-Benz Temecula.
Thanks again, Allex for your assistance And professionalism.
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September 2024 by Ed Correa
Excellent experience with MB Service Dept.
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September 2024 by Tracie Phelps
The staff are always so wonderful to deal with. This time I had the pleasure of working with Mario who also gave some good advice for a performance question. Then I had the most enjoyable rides with Cesar who shuttled me both ways. He was the friendliest guy who absolutely puts a smile on your face ? thank you!!
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September 2024 by Priscilla Perez Ruben
Mario was my service advisor and he was awesome with quick, friendly, and professional customer service! He was able to get me a loaner when all were already taken! ???
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September 2024 by Stan
Mercedes-Benz of Temecula and Jose Hernandez are always the best
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September 2024 by Jessica Conti
I have the most extraordinary service advisor here at Mercedes-Benz Temecula, Bruce Barrett!!!! Everytime I come in, I feel his genuine concern for my vehicles maintenance needs, and my own needs as a customer. Just recently I had a check engine light come on and on short notice had to drop off my vehicle after his hours. With no shuttle available (and my discomfort calling an Uber), Bruce went above and beyond and offered to drive me home himself. I am very grateful for Bruce always there to call on and get my vehicle serviced, and it feels good to be welcomed like family every time I visit.
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September 2024 by rbreezzy “Rbreezy94” 94
Great service and communication from the service advisor mario! Highly recommend going to him for mb maintenance services.
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September 2024 by Rachel Wofford
I had my car serviced at the Temecula Mercdes Dealership. First I was charged 500. 00 dollars for the diagnostic test I later received a quote an hour later saying it was the transmission and it would be 12.000 dollars to didn’t feel comfortable with the services that I was getting so I picked up my Mercedes the following day took it else where with having to pay a little over a thousand dollar due to having a leaking gasket from my transmission thanking myself for a second opinion I was not happy with the person who helped me he needs to learn more customer service I was totally disappointed
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September 2024 by Jay Mccray
The experience with the car was great. Just wish that the dealership would have stopped calling me Jim. My paperwork said Jay and I even told them Jay when they called me. But every message that I get still says Jim.
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September 2024 by David Skalka
From the moment I entered the dealership, Keith, my salesman, was informative and personable as well as thorough in his presentation of the vehicles and the differences to consider. I am thrilled with my vehicle and I feel that I can count on Mercedes if I have any issue. I’ve been buying cars for a very long time, and this was by far the best experience I’ve ever had.
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September 2024 by Mitra Mitra
They have done better in the 6 years ago. A week past and finance and General manager fail to contact . It seems their standard has become like getto place to purchase a car
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September 2024 by vince macdonald
Difficult situation with older car and they took care of me. As good as you can get for honest service
