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January 2024 by Andrea
Riley is incredible and then some! I purchased a wonderful stearns and foster mattress which I absolutely love from the Hemet store, but called Riley because I purchased the adjustable from their store. I was concerned because the mattress was making weird sounds and the mattress would jump when I put it up….well lo and behold Riley solved the mystery it was that the mattress was too close to the headboard!!!! Now I can have a restful nights sleep and not worry about something being wrong with the base and the mattress! Riley was Very kind and helpful and he is appreciated, he is an asset to Mattress Firm.
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December 2023 by Jennifer Fard
Unbelievably nice and professional sleep expert and owner. Treated my kids super sweet and gave them a few gifts. They were super patient with our mattress choosing process and helped us figure out which one would work best. Highly recommend buying here!
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December 2023 by Thomas Marshall
Very friendly and helpful staff, was looking for an inexpensive mattress and they didn’t try to upsell anything, just let us try out what they had and choose what we liked best. Manager was great and we were in and out in about 15 minutes!
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December 2023 by Vivian Jones
We went to this store looking for a mattress to replace our Avocado mattress. The staff was super!! Service was wonderful & follow through was much appreciated. Thank you Sepehr for a great nights rest.
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November 2023 by Alen Cooper
Amazing experience. Patrick is very courteous, professional and a great representation for you company
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November 2023 by Thea Adolph
Steve did a great job showing us around, explaining the different types of mattresses. We got a great deal for Black Friday sales that started. We went in around 3 pm and our mattress will be delivered and set up tomorrow morning!
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November 2023 by Rick Kenyon
last time i bought a mattress was 14 years ago. wasn’t sure what i even wanted. steve helped us figure out the differences and make the best decision!
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November 2023 by L. M.
Riley was great helping us pick out a mattress. Not fans of spending a lot of time shopping for a bed so we appreciated that he asked all of the right sleep habit questions to quickly narrow down our options in various price ranges. Excellent that they offer a 120 day sleep trial (there's a delivery and restocking fee). Helpful, friendly, professional. Very quick delivery arrived when promised.
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November 2023 by Mj Enriquez
Sepehr was extremely helpful and knowledgeable. I recently started experiencing lower back pain and he walked me through the right mattress and more importantly the base that has been a game changer. The pain on my lower back immediately got better the first night. This man has changed my life. Thank you Sepehr!
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September 2023 by Lovely J.
My husband and I purchased a mattress from here several weeks ago and had a great experience. Dan & Riley are awesome and very knowledgeable.
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August 2023 by Kimberly Payne
Patrick was extremely helpful. He listened to our needs and helped guide us towards options that would work best. The order placement process was painless. Looking forward to delivery.
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August 2023 by Maria Guiao
Had the pleasure to do business with Riley. He gave us a lot of option in terms of comfort for our new bed. Showed us different functionalities as far as the base goes. Was able to express our needs openly and verbalize our issues with our current sleeping situation.He was very informative and helpful. Left with a wonderful bed and excited for the bed to come.
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August 2023 by Kathleen Bigelow-Houck
Patrick was our sales person and he was excellent. Really knew his products and did not pressure us into a decision. Very patient. The store had a lot of choices to choose from.
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August 2023 by Cindy S
Sepehr, I don’t know how to thank you! Very professional who actually took the time to open my eyes on sleep and the right sleep system. Sepehr, you are a gem who actually changed my sleep and life since I listened to your advice and recommendations. I’m very pleased with my Mattress and Adjustable base which I was extremely against until I came to Sepehr. After shopping for more than a month without any success, Sepehr and Mattress Firm were not only the most professional , but had the best products too. I can’t thank you enough for the help and the amazing service you have provided during my visit but even after. Go see the Store Manager Sepehr at Temecula mattress firm to get what would be the best set for you in your price range, hands down!
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July 2023 by Joe F.
Dealing with a warranty, was told I had to go into a store to pay difference and this store was provided. This store refused to honor was was agreed upon. Not only that, but manager called anopther store nearby and told them also not to honor it. Not often you get to see extra effort put into poor customer experience. Will say original store said they would still honor it, so this is more a store issue than a matress firm issue.
