-
November 2023 by Krissy Jane
Jake Garcia did an amazing job on knowing everything about the Subaru ascent and teaching me ans my family. He made it very fun and educational! I’m so happy that I found out about this love encore. I was never told about this when we bought our car at a different Subaru. Thanks again Jake!
-
November 2023 by Evangel Amar
Evelyn did a great job. There was recall that I had completely forgotten. When I showed up one day for a visit, she offered to fix the recall at the same time. I was surprised for her thorough research. She’s responsive to customer’s needs.
-
November 2023 by Ron Benson
A.J, Great saleswoman. We drove 2 cars and were very pleased with them. Other than the time it took to close the purchase, our experience was very pleasant.Oh! One more thing, we had just left the Lexus dealership across the street. We had intended to buy the smaller SUV there. We felt it was too small. Within a few minutes, we knew that Subaru had the right car for us.
-
November 2023 by Khanh Le
I used to drive to the Carlsbad Subaru but after a bad experience, I decided to try driving all the way to Hello Subarua of Temecula instead due to recommendations. I enjoy their professional service here and trust them with my Subaru. I believe their prices are great and the service was extraordinary from Erik L. Will definitely keep coming back.
-
November 2023 by Alan McKenzie
Good honest people that work there. I had my transmission flushed on my wife's Subaru Outback and Evelyn M. was very very helpful. I understand it took a couple of more hours then normal due to the expected weekend crowd, other then that the car was fixed. Please give Evelyn M. a pay raise for her professional demeanor and sincere attitude towards Subaru customers.
-
October 2023 by Taelor S.
Do not buy a used car from this place. Had my car 5 months and it has a blown head gasket, coolant leaking into my gas, and they just found an ADDITIONAL leak in cylinder 2. TWO weeks with no car, 600$ payment, and i was within their warranty, yet no one knew shit about THEIR own used car warranty. They did not fully inspect this car prior to buying off the previous owner. Now today 10/25 its dumping coolant, you guys checked NOTHING on this car.
-
October 2023 by Ashley Powell
What an amazing, enjoyable experience! It's such a relief and rewarding experience to actually have fun purchasing a vehicle. Jennifer and staff made the process especially wonderful! Jennifer was super knowledgeable, understanding and supportive each step of the way. All staff were friendly and welcoming! Can't wait to enjoy life in my new Subaru. Thanks, Jennifer and Hello Subaru!
-
October 2023 by Suzanne Montoya
Hello Subaru of Temecula is a great dealership. Friendly and knowledgeable staff. Beautiful cars loaded with technology and features you hadn't thought of. Follow up appointments to make sure you get the most from your new car. A very comprehensive experience in buying or leasing a car. And on top of all that they are partnered with Animal Friends of the Valley.
-
October 2023 by David T.
I would give 0 stars if I could. This review is for the service department Leo and Evelyn Mayorga, who are shady and dishonest individuals and should not be working with the public. Every time I have come to this service department, they have a horrible attitude and customer service. The icing on the cake today was that they refused to work on my car today unless I unplugged my DASHCAM. Like, what kind of shady stuff are you doing that I can't have my dashcam running in my car. Stay far away from this subaru service center. Drive to Riverside or San Diego. Leo and Evelyn are absolute trash.
-
September 2023 by Dr. Shannon Wheelwright
My husband and I bought a forester at hello Subaru last night. Sean helped us get set up to look at a couple of cars we were interested in with some different features. They were ready for us when we arrived, and We quickly made our decision and he was amazing. Gave us all of our options without ever seeming pushy or salesy, just informative and honest. He was personable and kind, and helped us quickly get everything we needed. We have bought from other dealerships, but the outstanding customer service Sean offered plus the kindness of all of the staff we encountered have made us customers for life. I really can’t say enough good things about them! Thanks Sean!
-
September 2023 by Esther lopez
The services from Subaru have been below average. I’ve been reporting an issue for a few months now and haven’t been able to get it fixed for numerous reasons they give me. It wasn’t until we spoke to Evelyn. Although it was rough visit she was the only one to ensure that the problem get looked at and repaired. I’d like to thank Evelyn for her help with this situation. Definitely showed a five star effort.
-
September 2023 by Aaron Ayotte
A awesome experience at this dealership in purchasing a 2024 Subaru Crosstrek for my daughter. Dawson was extremely helpful in all aspects of the transaction, including answering any questions that we had in a timely manner. Dawson even came in on his day off to prep the vehicle and close the deal. Will gladly refer my family and friends to Hello Subaru of Temecula and in particular Dawson for all their new future new car Subaru needs. Thank you so much!
-
September 2023 by Dennis R.
Don't go here! They are dishonest in the service department. I would give 0 stars if I could.We have a 2018 Outback and there was a class action suit that Subaru lost about the info-tainment system. We mentioned issues with the audio system several times over the last two years and the service department didn't mention anything about the extended warranty or head unit issues. Now we are past the extended warranty and having significant issues with the head unit and their reply was. Sorry its out of warranty and the repair will be $2,000-$3,000 dollars.I know that I should have been aware of the class action suit but I also believe business should try to take care of their customers.We won't be customers any more. Stay away from these people. They are super nice but not interested in helping out their customers.
-
August 2023 by Patrick Snodgrass
Everyone at the dealership was great. There was no back and for games being played like most dealerships like to do. Jennifer, the sales rep, was amazing and super helpful during the whole process making the time there purchasing a vehicle east and stress free.
-
August 2023 by Clarissa Theis
I had a great experience trading my car with the Subaru in Temecula yesterday.I wasn’t expecting to trade my car right away. We were only looking for a car yesterday. But everything went so smoothly. Dawson was an excellent salesman, he’s not a pushy salesman, he’s very patient showing us the car that we want to see. Everyone was so helpful and friendly.Thank you so much again everyone @TemeculaSubaru most especially to Dawson for being so patient and helpful to me as a first time customer/buyer! Keep up the good work!!!!
