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November 2024 by Anoniem '
To be honest, I was not happy at first since our estimate increased dramatically and over our budget on pickup day. We did have more items than what I told Anthony when I did the reservation. The movers worked very hard and we saw how much they struggled to move all the heavy furnitures from the upstairs including the safe. Overall I’m very happy and because of their hard work I’m giving them 5 stars or else I was gonna give them 3 stars due to the price. Hats off to our foreman Joseph.
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November 2024 by Ivan Hau
I hired this company after my parents used them for a local move. I wanted to do our own move by renting a one way Uhaul to Texas but I changed my mind after I saw how this company worked and I knew I didn’t have their energy and skills. It was over my budget that I had for Uhaul but it was worth every penny. My estimate did increase about a thousand bucks due to extra packing and 2 bulky items which I wasn’t aware of.
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November 2024 by Jawad Wafa
This is the 2nd time I’m hiring this company and every time they provide a great service with great price.
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November 2024 by Alper Demirtas
I was very hesitant to hire them after some of the reviews but after speaking with Anthony I could tell there is 2 sides to a story. I moved locally and not a single item got damaged.
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October 2024 by Andrew Ablett
This company was the 3rd company that came over to do an on-site estimate. Their estimate was higher than the 1st company but I noticed they are quoting me for a higher volume, which James explained to me exactly what that is really. I’m storing with them for 3 months but since they were very professional I thought I owe them a feedback.
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October 2024 by Milan van Limpt
I’m overall extremely happy with Jet service. I have moved over 8 times. The moment I saw these guys pack, I could tell, they know what they are doing. Spencer, the foreman, packed the entire kitchen by himself. I was worried about my China but after unpacking, not a single item was broken.
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October 2024 by Maya Stolfik
The crew was friendly and respectful. They worked hard to ensure my items were handled carefully, and I was very pleased with the service. Salesman Shawn and the movers Juan and Marcus were great!
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October 2024 by Jackie Morden
I would give this negative stars if I could. Please do not use this company. I had nothing short of a terrible experience using Jet Moving and Storage. Firstly, they pulled the old bait and switch technique and gave me one price and showed up saying the cost would be 3k more than the original quote I was given. They basically told me that it was my fault for not knowing what a cubic foot measurement was and I hadn’t given them accurate cubic foot measurement, even though I had provided them with my inventory. I ended up having to sell majority of my furniture and pay for stuff to be separately shipped and still paid 1k more than I was originally quoted. I text James the agent I signed the contract with who was extremely rude see below conversation. Then when I spoke with the manager expressing my frustration he hung up on me. Then I had expressed my frustration to family members who took it upon themselves to post a negative review online. I then received a threatening text from the manager see below picture saying if I didn’t take the post down (which I didn’t even post keep in mind) they were going to return my possessions. I consulted with a lawyer who said unless my contract said I was not allowed to post negative reviews which it did not, that this threat was a breach of contact and that they couldn’t threaten to return my belongings for no reason but regardless, I had my family member remove the post. They even were threatening me regarding another another post that I had no idea about, a person whos name I don’t even know! Hence why they have such good reviews…they just intimate people to remove the negative ones. Then there were multiple issues with getting my possessions, including my stuff coming almost one month late, I had to contact the company multiple times to get updates and had no idea where my possessions were kept or what was happening. Then to top it all off multiple belongings came broken and damaged. My infant sons dresser was filled with mice poop, and most of his clothes were ruined, again see pictures below. At this point, I was just so happy to have gotten my stuff back that I didn’t say anything except for wanting to be reimbursed for the damage possessions. They referred me to a third-party company to get reimbursed and now it’s been three months and I have yet to hear back from the third-party company as well as Jet Moving and storage has not called me back or contact me regarding my damaged goods and I have contacted them multiple times. Please save yourself money and stress and go with a different company.
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October 2024 by Sem Kwaaitaal
This team made my move so manageable! The booking agent James made everything that would happen on the moving day super clear and the foreman Spencer was very organized. He had his men, the movers Juan and Alex, pack up our apartment in three hours. They were efficient and made sure my belongings were well taken care of.
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October 2024 by Kara P.
DO NOT BOOK this company - they are extremely dishonest and will only seek communication with you when they need something from you. We hired them for a move and had the absolute worst experience. Head over to the other 1-star reviews to see for yourself.
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October 2024 by babs sen
I was pleasantly surprised by how smooth the move went. The team was organized and respectful, which made a big difference. The movers moved quickly and my family was unpacking our stuff within a day of arriving to our new place.
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October 2024 by Morris De groot
The customer service was top-notch from the beginning. The team worked quickly, and the move was easier than expected. This is an amazing company and I highly recommended it!
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October 2024 by Luuk Jansen
I was really happy with how my move went. The crew was friendly and worked hard, and they made sure everything was packed properly. Chris kept the movers in control and made sure the worked diligently. Juan and Ace were my movers and were careful with all my items.
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October 2024 by Mats Brinke
This company made moving day much easier than I expected. The movers were quick and careful. I was a little nervous since I had never moved out of state, but they made the whole process so easy. The salesman was super clear with everything. Wonderful company!
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October 2024 by Jayden Lewis
I can’t say enough good things about this company. They were professional, efficient, and took excellent care of all my items. Nothing came damaged! The booking agent James was very clear about how they operate and the movers were super efficient.
