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January 2024 by Angela M. Acosta (MotherRealtor)
Tom and Kay!!!!! ????? They were so quick but so GOOD!!!! Great attention to detail and asked all the right questions to ensure I was getting what I wanted. Also they are open much later than most of the competition in town :-) Thank you I will definitely be back.
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August 2023 by Kristy Mathis
Won’t be going back. Realized they were not cleaning tools. I watched and saw them take dirty bits and drill files and use them repeatedly.
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July 2023 by Joanna Mora
Said 6 people needed their nails done when I called when we arrived they were shocked and said they would not be able to do all six to come back the next day but we live like 20 miles away thats why I called before hand. Also instead of being calm and trying to come to some agreement they were really rude not sure why? We had been to this nail salon before and even when I came before they got the color wrong, and I didn’t say anything I wanted to give them the benefit of the doubt and now here I am again and not satisfied with the service or should I say lack of. I honestly wouldn’t be giving a review if they hadn’t been rude but clearly customer satisfaction isn’t their priority.
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July 2023 by Elizabeth Hernandez
Rudest customer service I have ever received! If I could give them 0 stars I would! I live in Pala and I have come here before for a pedi and it was good so I decided to come here again with my sister in laws and nieces 2 of which are here visiting from Arizona, I called ahead to ask if they could do 6 pedicures and she told me yes if I could come now and I told her I would be there at 6 ....considering where I'm coming from and unexpected traffic we got there at 6.10 and they looked at us so rudely and said I only said one pedicure when I said 6! Why would I say that if I didnt!? The young girl with the glasses seemed upset then the lady at the front desk started raising her voice at me telling me I only said 1 with attitude! In front of my nieces who are only 8 years old they were so shocked themselves and ask me why would they be rude to their customers and instead of scooping to their level of rudeness they obviously don't appreciate customers and the fact that I'm paying for a service so I don't deserve to be treated that way when I'm giving them business! I told them I will go else where and we left! Thanks to Sally's nail and spa who took us all in they adjusted considering the time but did not turn us down and were polite to us! I would go up the street 6 more minutes to Sally's nails instead of them from now on! The lady is lucky I didn't want to make a scene in front of my family but if I could give her a piece of my mind I would tell her to appreciate customers they are the reason ur business is still running! The customer is always right if you didn't hear correctly that's your fault not the customers but regardless there's no reason to be rude to a customer that's going to ur business!
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July 2023 by Maribel
Every time I come here they are always so sweet and nice I don’t live in the area but always come here when I have a chance. The Brazilian and eyebrow waxing is great too I haven’t done my nails here yet.
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May 2023 by Ronald White
Love them! My favorite nail salon by far
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May 2023 by amanda sumrow
It’s been 3 weeks since I had my set done here and not one spot has lifted! I’m super rough on my nails and they have held up super nice aside from my roughness.
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April 2023 by Corrie Crandall
I live the joyful care I receive there.Nancy has done my nails for 3 years. Live her.
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March 2023 by Hannah Sigstad
The designs are very nice, but both times I've gone one of my nails has broken. I haven't done anything to damage or weaken them. The 1st time it was almost time for a fill so I thought nothing of it. This time it's only been 1 day and my nails broke. Very disappointed that my money went to waste. ?Service: Gel manicures
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February 2023 by Cynthia Grande
Amazing salon. I didn't have an appointment and was attended quickly. Very nice and productive nail technicians. The prices were great too! $38 for a deluxe pedicure. Nice and clean monochromatic design. Felt very luxurious. One complaint is that the water was a bit cold for me and chairs weren't as comfy as they looked. Overall great place. I'll be coming back:)
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December 2022 by Jean M L.
A lady had the most beautiful nails and i asked her where she had nails done. She said great nails in temecula. I made an appointment for my nails. The appointment went very well and my nails were perfectly done! The massage chair was a nice added touch! Great service!
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October 2022 by Rusty Anderson
So disappointed!!! I scheduled appointments for 3 of us at 12:00. We got there at 11:53 and they said they are getting the water ready. Okay so far so good……. Then they said you two go sit there. Okay, a little disappointed we can’t sit together, after all they were expecting us but okay. I got the basic Spa pedicure which usually takes anywhere from 40 to 60 minutes. Done and nails painted in exactly 10 minutes! It was my husbands birthday so I got him the Royal treatment for $50. When I looked over at the lady doing it, I thought wow she sure goes fast. But surely he will get to enjoy it for longer. His was exactly 14 minutes. And our third member was never seated! I will never go there again! WORST SERVICE EVER!!!! They shouldn’t even get the one star.
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September 2022 by Amy C.
I cane here specifically cause my daughter had come here before with her Dad. Even after I made it clear that she needed to build in a 20% tip and told her (in front of the nail tech) that she must factor that whenever she gets her nails done, the nail tech continued to move quickly, sloppily apply the nail polish and make it seem like we were in the wrong for not choosing gel. My daughter was using her own money and I was trying to teach her value decisions but not at the expense of the nail tech as I made sure the nail tech knew she was getting a good tip. When it came time to move my daughter to the drying station, the tech kept taking about how my daughter needed to wait 20-30 mins to dry cause she didn't choose gel. Once at the drying station my daughter noticed her thumb nail was messed up. I called the tech over and she came over and started chastising my daughter about how she told her this would happen without gel. seriously?! My daughter is 12, she choose to come here, she's spending her own money. People will always remember how you make them feel and going to the salon should be a time to relax and walk away feeling good! :/
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August 2022 by Sasha A.
Never have I cried while getting my nails done until I came here. My real nail was ripped while trying to take off my previous set. I started bleeding and the pain continued when she was drill filling my nails & kept cutting my skin. When acetone was applied my pain worsened and i continued to cry, evidently, but no remorse from her. I will never go back there again. I don't recommend anyone too as well.
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August 2022 by Valeri P.
Ask for Tom. Make an appointment if you can. Yom always delivers. This was his first attempt at a ying yang and killed it. Everytime I walk it he takes me. Everytime I show an online design he kills it. Always asks how my family is doing. Stops to ensure I like the shape style as design before he moves to the next step. If I come in without a drink he insists on water or tea. Hands down the best nail tech in the area and always worth the wait. Ask for Tom, better yet call and make am appointment.
