-
December 2022 by Matthew Castleberry
I was interested in a shirt and a worker said , do you want to buy that, as he literally reached for it. But there was some white boys in the store full of merchandise in their hands and nothing.... no reaching no "helping" just help yourself. At first I thought it I was seeing things but naw... it was pretty clear what was going on. I'll never go back to this store. I'm good ill go somewhere else next time.
-
December 2022 by Angelina Castleberry
I gave the store 2 stars because my husband likes the clothes... but just be aware while being black and coming into the store. My husband and I went in, looking for a nice shirt. We chose one and immediately were greeted with, "hey boss. Let me take that and hold it for you." At first we hesitated and thought this is weird but ok. We figured they do that to everyone to avoid theft. But as more people entered, all White, not one person had their merchandise taken away and "held". He picked up some shorts and the same thing. "Let me hold that for you". My husband looked at me like, Is this really happening?! I was ready to walk out fuming but my husband being the polite man he is, wanted to continue with the purchase. This store definitely needs some training. Treat everyone equally!!!
-
November 2022 by Crystal Evans, CMA
Excellent service and good variety of accessories/clothing
-
February 2022 by Andrew M.
Was helped by a young lady named dillan. She was very nice and helpful and went above and beyond to help. Very good customer service skills and deserves a raise
-
January 2022 by parker Belle
The only store in the Temecula mall enforcing the mask mandate. Will never be returning here. Should keep politics out of retail
-
December 2021 by Joshua P.
Cool store but they do not do good on their return policy. I had received a girl hoodie on accident for Christmas so today December 30th I tried to exchange it for a male hoodie and the manager said it's clearly worn without even looking at it or opening the hoodie up. She was very rude and I'm not sure if for some reason she didn't want to do the return or exchange but it definitely seemed as if she just didn't want to. Very disappointing to deal with such horrible customer service during the holidays.
-
September 2021 by Sarah Pugmire
Some of the nicest staff I have ever encountered at a store! Very clean and well organized.
-
September 2021 by Edwin Jimenez
Emily provided a truly exceptional customer service. (Fox Temecula)
-
September 2021 by Michael Scharler
Buyer be where never buy anything unless you are 100% positive that everything is comfortable and fits perfectly also comfortable be careful sizes at fox they are off buy a size up worst customer service I ever had in my life had something on for a couple of mins they told no exchange or return they will take your money and treat you like a dirty animal after
-
September 2021 by Nathan Kaminaka
Annie was very nice and helped me get a few additional items for my bmx riding hobby. I think racing seems fun since I have so much energy. Thanks for the help.
-
April 2021 by Justin Brown
Workers were great and respectful! Great products.
-
March 2021 by Pablo Urea
Great store great staff
-
February 2021 by Tim Jones
My entire family loves this store. Good quality clothing. A big selection too. Men, women, & kids clothing. Very friendly staff. Check in with the store from time to time because there's always a sale or clearance going on.
-
January 2021 by will naranjo
Awesome store came from Ga to visit family and realized fox had there own store in the mall!! Staff was amazing and really helpful!! Will be coming back in the near future
-
January 2021 by jim bennin
Nice store just over priced
