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December 2023 by Amy C.
This is a very fun store offering up novel items at reasonable prices. It's clean and bright. The employees are constantly organizing and stocking the shelves. One star off due to the bad layout. The aisle ways are too narrow so it becomes difficult to maneuver carts or gain access to items due to overcrowding.Multiple self checkout counters are accessible, so there is hardly a wait, and employees are on hand if help is needed. I found the staff to be very friendly and helpful. I totally forgot to take photos!
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November 2023 by Ronelle T.
Best Five below ever the staff always friendly and the store is well organized unlike the Murrieta location that is the worst five below ever... people in Temecula five below keep it up... Sanrio plush always instock
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November 2023 by Shauna G.
We LOVED this location! Murrieta, please take notes! Their set up was just so clean and organized, the store was huge with large walkways instead of a million things just jammed into a room. It wasn't crowded or maybe it just didn't feel that way due to their optimal spacing and set up. They had a bigger selection of everything and things I haven't even seen at the Murrieta store. The cashiers were actually helpful and nice answering questions and even though we didn't find what we were looking for, we got a few things we weren't expecting either!
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September 2023 by Reinmona Peters
Nice stuff inside but I'll boycott the checkout for push no cashier worker people need there jobs
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September 2023 by Diana Gonaver
This review is not about the store but about the customer service, or lack of, I should say.My daughter and I were there a couple of days ago and she decided to use her Lemonade-stand money which was basically mostly change… lots of coins and dollar bills. She used the self checkout register to pay for her merchandise. As she was inserting the money, the register just froze. We asked for help, but the first employee was not able to help so he called his manager. She proceeded to help us, but was not very pleasant. She kept asking us how much money we had already put in the register, but because it was all change, we were not keeping track of how much we were putting in, we were just looking at how much money we still needed to put in. She got very frustrated and moved us to another register. She re-rung us for everything but we were both trying to figure out how much we still owed her. At the end of the transaction, she just handed me the change and turned her back at me without even saying thank you or apologizing for the inconvenience caused by their register freezing up on us. Instead, she gave us an attitude. I asked her if she was a manager and she said yes. Why is she a manager if she is not able to handle this type of situations, plus she’s supposed to be courteous and professional with her customers. We did not get her name, but she has dark, curly, short hair… her boss needs to talk to her about her behavior towards customers. The whole process of us paying took about 20 minutes! My daughter apologized for using dollar bills and I told her it was NOT her fault! It was the register and the woman’s attitude that caused all this trouble! This was our first time visiting the store, and had a really bad experience with that manager.The store itself is very nice and offers a variety of items at great prices! ??
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June 2023 by Ariel
Wow! This store is very well taken care of, clean and well stocked. We found more than what we were looking for. We took the kids to look for fun summer stuff and Five Below delivered. The employees were very nice and helped us locate an item we saw on their advertisement. This is a wonderful location.
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June 2023 by Paul Skarr
Well kept organized store, friendly & professional staff willing to help you, & great location for easy in & out business.Rating A+
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May 2023 by Chiara N.
The woman who served me, Lauren, was very sweet and welcoming. She looked like she was enjoying her job and its hard to find people with excellent customer service like that these days so Kudos to her! The product I received was awesome as well and the store was clean. I would recommend this store 100%. Give Lauren a raise she deserves it! Bravo 5 Below!
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May 2023 by Janet Carroll
Fun store. Beware of car ignition "bling rings" they sell in car tech dept. They can stop your car from starting, depending on the model. I paid cash but lost the receipt, so I can't return it.
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January 2023 by Sam Visnic
This place seems so random. I had absolutely no idea what this store was about but its awesome! So many great kids toys, household items, and simple things like cords and connectors. Definitely check this place out for great deals on everyday household items.
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January 2023 by Deb Stofer
Great prices and variety.
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January 2023 by Sandra Guzman
Love everything about this atore
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December 2022 by Cade Rainier
Came in the other day and couldnt tell what impressed me more, the prices or the service! Will direly be back, loving my new Stranger Things headphones :)
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December 2022 by Marcus F.
Intersting discount store that's not sketchy. Five Below is a fun place for kids with plenty of cool things to buy. This is more of a destination place for cheap gifts but I doubt you'll come here for life necessities like food and school supplies. - Lots of snacks and candy. Many vintage options.- Not everything is under $5. However higher priced items are few and far between. In contrast, the majority of items at 99 City cost several dollars.
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November 2022 by Dewon Andenly
Extremely friendly staff!!!!!!! Amazing people! Great selection!
