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September 2023 by Norm Gagnon
Sales men would not offer any assistance as to why a very expensive faucet leaked after install. Blamed plumber and said there would be no refund. Disgusting
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April 2023 by Julia Smith
Kyle at the Temecula Branch is fantastic. He went out of his way to fix an order that the call center messed up. He called everyday to check the stock and found one three days later! His persistence and quality customer care is top-notch and is why I love shopping at this Ferguson. Seriously, he makes this company great! Thanks, Kyle!-Michael Smith MJS Plumbing
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January 2023 by Rudy D.
My wife and I walked into Ferguson's hoping to find a faucet part we needed. We were told Ferguson's would have it. They probably had it. But getting help was beyond. No way was anyone going to take the time to help me or tell me where to get it from. I did receive a "Roll of the eyes" and told to look on the wall. The wall is a plumbing wall with a lot of faucet parts. But again, getting help from the employees there, no way. Even when we walked in, no acknowledgement, no greeting or "welcome, how can I help you". My wife and I walked out angry as to how rudely we were treated from the time we walked in, to us leaving. Never again.
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January 2023 by Rob E.
After getting an outrageous bid to have my water softener installed, I went to Ferguson Plumbing in Temecula to get some advice on doing it myself. I ended up talking to Kyle for some options and advice. Kyle totally took care of me, and I left there with everything I needed to complete my project. This is the kind of help and advice that you'll never get at the big box stores. This was a great experience I will be back in the future.
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October 2022 by joey Rivapalacio
They helped me when I needed it. Great customer service.
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July 2022 by Danny Lee
Same old Same old. Bad Customer Service. Understaffed Under Trained Phone Number Goes To Call Center. As A General Contractor I Don't HAve Time For Poorly Run Over Priced Vendors. You Homeowners Might As Well Go To Home Depot. They Couldn't Possibly Be Any Worse
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July 2021 by Milen Ivanov
Insane prices!!!
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May 2021 by J Johnson
Great place to get plumbing supplies.....Great service and helpful staff.....They answered all my questions and helped me get all the parts I needed. thank you!
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May 2021 by courtney holycross
Rene was so helpful! Thank you so much for helping me with all the parts for our new bathroom. Great customer service!
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May 2021 by E J Perez
I get straight to the point. I just experienced next level sales and customer service from Kyle. Thanks bro...
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November 2020 by Clifford Anton Thelander (Tony)
Great service. The branch manager is awesome.
Different branch manager now. Little different.
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October 2020 by Jacque Coonan
Super friendly and very helpful.
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June 2020 by Jerry Sears
Love that place
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April 2020 by RJ Doumer
How in the world do you not have a 2" cast Iron 1/8 bend. It's just the location in Temecula but come on. I called the order on an hour before I got there and still had to wait 20 minutes. Oh and let's not forget absolutely no DWV copper pipe or fittings.
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February 2020 by Kevin F.
I have purchased multiple water heaters for these guys. They are always helpful and unlike the guys who try to sell you everything they know what they are talking about.
