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November 2023 by Wayne Anderson
Do not use the passport services. Rush my passport is a total scam! Employees were beyond less than helpful and FedEx will do noting to remedy the issue with the service. I will never spend another dime with FedEx.
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November 2023 by Patti C.
Great customer service, friendly professional, and helpful. I went in to have some sheets enlarged to fit a poster board and they figured out the best way to achieve exactly what I wanted and needed. I love good quality work.
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September 2023 by Zachary K.
Great location, Gian is very good at what he does he helped us create a poster for my late grandfather. His talent and skills are beyond outstanding. His patience explaining what we need to do and describing the prices really helped us during this hard process. He is very skilled at using his tools to expand the image and change resolution to make the poster the best quality. Highly recommend this location and highly recommend Gian as well.
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June 2023 by Drey Aguilar
So rude and demeaning! Never using this location again! Yikes! As other have said be sure to bring a blood sample as even if you have an ID and an email and if they don’t want to release your package to you.
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May 2023 by Nathan H.
Watch out for the Karen in there. Old lady who works there is extremely rude and has zero interest in customer satisfaction. If youre picking up a package and she's there, make sure you bring your birth cert, government ID, Drivers L, SS card, tax documents, etc or she won't let you have your package. Even if you identify yourself through three photo ID'S.Fedex, fix this.
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December 2022 by Raniah Salman
Gian A wonderful customer service we had a problem with deliver our box and he took his time to showing us different ways to resolve the issue thank you so much for helping us that day I wish all customer service helpful and respectful to others like you.
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November 2022 by Raniah
Gian A wonderful customer service we had a problem with deliver our box and he took his time to showing us different ways to resolve the issue thank you so much for helping us that day I wish all customer service helpful and respectful to others like you.
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November 2022 by Sayeda H.
Very friendly and helpful staff! A couple of employees offered to help me carry a very heavy box into the store.
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September 2022 by BimmerDirect
Self-services we’re great and operational. Short paler Hispanic girl w/longer eyelashes & black mask was rude and very unpleasant to deal with however.
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September 2022 by Jennifer S.
I was getting invitations printed for my son's birthday earlier this week and trying to do it on line for in store pick up. I'm down in Fallbrook so it was a bit of a drive but this was the closest location. The fed ex website was being super glitchy and wouldn't let me complete the order. I decided to just head right to the store instead. Let me just say that the two ladies working (I think one was named Maria) went above an beyond to help me get my order placed and even printed the invites out for me right then and there so that I wouldn't have to drive all the way back from Fallbrook later that afternoon when the online scheduler said they would be ready. I've been to a lot of copy places and this was by far the best service I've had at one. Way to go ladies :)
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August 2022 by Marco Flores
Rylee gave me the best customer service I can remember ever experiencing and that says a lot because I’m 59 years old. She was patient, friendly, knowledgeable and extremely helpful. For me to become a return customer, I insist on getting excellent customer service and Rylee far exceeded that! I will recommend Rylee and FedEx Office to all my business associates.
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July 2022 by tyler massas
These guys and gals have always been super cool and very helpful.
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June 2022 by BHCO
Self-services we’re great and operational. Short paler Hispanic girl w/longer eyelashes & black mask was rude and very unpleasant to deal with however.
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May 2022 by Maria Straub
Sweetest workers there ready to help with a smile
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March 2022 by Diane T.
My husband and I went into FedEx a few days ago to have a memorial booklet for my mother printed. I stood in line for a few minutes, which was fine, then another employee started talking to me from across the store asking what I wanted done. Her name was Crystal and she told me I'd have to print it myself on their in-store machine. It was a complicated project and I said I just wanted to show it to the staff and have them print it. She looked at my thumb drive and said, "Oh, no, we can't print these. They have to be PDFs and our computer won't even open them." She went on to say it was only her and one other person in the store and they couldn't help me. Her attitude was extremely condescending and made me feel like I was inconveniencing them. My husband and I decided to drive over to Staples and our experience there was the complete opposite. The manager of the print department took the thumb drive and converted the documents easily, having us come behind the counter to get the documents in the correct order, then offering us suggestions on the best way to proceed with the project. The booklet came out beautifully, thanks to Ken at Staples on Temecula Parkway. Forget FedEx --- just head to Staples --- you'll be happy you did.
