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December 2023 by Dustan S.
Parking is a little tough; quick and efficient help was highly appreciated as I was shipping a 50 pound lithium battery. I had tried to ship from the Fedx on Winchester but was told by the hair-on-fire clerk that they wouldn't accept lithium batteries and only option was to schedule a pickup. Found the ship center on the yelp ap..battery returned for repair-thanks!
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October 2023 by William M.
If you have the option use another carrier. What sense does it make to try and deliver a package, that needs to be signed for, on a Tuesday 11:00. Then leaving a note saying "sorry we missed you we will try again another time", yeah that other time was the next day same time . So after the "second attempt" it's held at the warehouse, okay fine. Go there to pick it up a few days later.... THEY ALREADY SENT THE PACKAGE BACK TO THE SENDER . I'm sorry but me receiving my package shouldn't be on YOUR schedule.
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July 2023 by Jessica H.
The place is clean and staff was helpful! Go here often to drop off packages! Parking lot is small but always really quick in and out!!
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October 2022 by Robert H.
Van #318709 speeding and tailgating in the carpool lane on Interstate 405 this morning at approx. 9:55. Reported to CHP.
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December 2021 by Kamie G.
I spent a small fortune paying for overnight delivery for 2 packages. One was delivered, the other is "delayed". Apparently even if you spend $300+ to get a box of homemade tamales delivered sometime the next day to an address in St. Louis, it doesn't guarantee that they will actually get it there...and if they miss the delivery window, they don't refund your money. So my tamales are sitting in Indianapolis, and all you get is a "sorry for your inconvenience and that due to large quantities of packages they can't make a promise to deliver on time". So then why did you charge me $550+ to ship 2 boxes overnight if you had no intention of doing so? So go ahead and bend on over and I'll tell you where to shove those apologies, because "overnight" doesn't really mean 'overnight' in FexEx speak. I'll be disputing this credit card charge with my bank. You cannot charge for a service for which you are not prepared to deliver.
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November 2021 by phillip t.
I'd add more stars if I could. Jack and Sam were very very helpful and their customer service absolutely amazing 10/10 for these 2 gentlemen and there coworkers. Very friendly & understanding environment.
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November 2021 by Herson J.
1 star solely to the incompetency of service. I was specific with my instructions & informed them I live across the street from a larger complex that has identical Unit numbers. On top of the address number being off by a digit. Mentioned that & the actual address is a lot smaller & unfortunately the property management or owners don't want to spend money to put a LARGE SIGN W/ADDRESS so the drivers have no excuse to say they can't find it. NOPE. Not only did it get delivered to wrong address, but the FedEx delivery person- a young woman blatantly lied to us & when I told her I just got notified it was delivered, mentioned details, she got away from us ignoring us & fleeing as if we were the plague or stalking her. We weren't at all - we're elderly people. On top of that, the person with identical unit number across the street lied to my face & kept the package. Porch pirates are your neighbors here in Menifee. Soooooo,beware the young woman whose route is Encanto Drive (Motel 6) full of apartments at the end. She's obviously dyslexic & a dishonest delivery person. Gives bad names to the good honest delivery people who go beyond to help people because they have a conscience she obviously doesn't have.
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October 2021 by Ana S.
Why pay for express shipping if FedEx will always delay your package? I hate this company and how many companies use it. Shame.
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September 2021 by Mj R.
Nothing against this particular FedEx location. But FedEx in general went from being a premier shipping company to probably the worst one. I was promised a package and it happened to be medication's last week of three different days in a row and I couldn't get it do not use them unless it's absolutely necessary. They even lied one day and said they had been here at 7:30 at night but no note was left and the door was open
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September 2021 by David W.
Use anybody but FedEx, their tracking and delivery estimate times are a joke.Packages always show sitting at distribution center,then get pending delivery time.Happens every time.This time showed package was in Bloomington,Ca then 2 days later showed it was in Phoenix,Az? I'm in Temecula,Ca.Takes 2 weeks to get a package from FedEx where as UPS or USPS takes a few days.Frustrating.
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February 2021 by Ricky C.
I never have a great experience with fedex and it's almost guaranteed that when recieving my packages go through this facility they arrive late. They always claim it's an address issue. UPS, USPS, and Prime never have address issues.
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January 2021 by Joe R.
On 12/28I ordered a perishable product from a food company that informed me I would receive my order on 12/31 by end of day via FedEx. I received a tracking report that stated the package arrived in Los Angeles on 12/31 @ 5 am. As of today(1/2/21) the order is "pending" and still sitting in the LA distribution center. I dont know what happened with FedEx but their service is non existent. I'm sure the product is spoiled by now and I will have to reorder. I will make sure that the next order is NOT shipped via FedEx.
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May 2020 by Angela C.
Hate FEDEX!! They always delay all my orders. You expect something on a certain date, track it and it won't arrive till weeks later. Packages keep saying it will arrive by end of day and then around 6pm website starts saying delivery date now pending. Use USPS OR UPS to get parcels on time unless you enjoy delays
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February 2020 by Kieran Q.
I visited to send a package back to a vendor. The place was easy to find with plenty of parking. The lady working there was polite and very helpful. She provided me with information on how long the package would take to arrive. She gave me a receipt with tracking and confirmation which was nice.
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January 2020 by Chris H.
My very important mail was sent through FedEx overnight yesterday. I checked the tracking and it stated that the communication was In Temecula and scheduled for delivery on Monday as FedEx doesn't deliver on weekends. FedEx has a facility on Jefferson known as the Temecula pick up station. After several tries using a FedEx phone number to request to pick up the envelope that I had anticipated. I was given information that it in fact was sitting at the Temecula pick up station.The recording looped back over and over I was determined to speak to a clerk. I finally got to speak to an employee who would not actually listen to my inquiry she continually repeated the same phrase again and again and again. "The package is scheduled for Monday and can not be picked up today..." I asked to speak to a manager so I was put on hold I waited for over 10 minutes the same clerk got on the phone not a manager. She said something like I am forwarding your call and clicked the phone off before I could respond. The next person to pick up the call was in another country with an accent and recited talking points with no help at all. He was a FedEx diversion tactic that probably gets paid $2 to $3 an hour from some country I can't even pronounce the name for. NO CUSTOMER SERVICE. NO MANAGER THAT ACTUALLY HAD A BRAIN TO APPEAL TO. The "scarecrow" clerk that responded as if she wished she "only had a brain". I know several years ago FedEx filed Bankruptcy. I guess screwing customers over by outsourcing employees and hiring mindless dweebs to handle issues and make them go away helps their bottom line. Very expensive to ship very little concern for their customers. Just "show me the money" USPS is soooo much better they handle FedEx packages every day. You know the ones that FedEx just doesn't have time for bags and bags of them. Then they automatically post on tracking delivered. When the customer comes into the Post Office Management as well as clerks haVe gone out of their way to get the package for the customer that would have been scheduled for delivery the next day. USPS forever! FedEx count your time your service sucks!!!
