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April 2023 by Elaine S.
Staff seemed nice. Beds are good and that's all I can say positive. Smelly, rancid odor, cottage cheese ceilings, no plugs for tub or sink, gritty bathtub, my friend wore white socks on the carpeted floor and they ended up black a bit later. The color of the walls and bathroom is a sort of vomit yellow/green. I feel dirty here and I feel like we are in an assisted living place.
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January 2023 by Franklin J.
I couldn't believe it when I came here. AWESOME!!!! Talk about being at home away from home....WOW!!! Everything is here and where you need it to be. Heater and a/c. usb, plugs everywhere. Perfect size tv. When your working at the desk and your too exhausted to get up and turn the heater on you can just glide in the chair on wheels to it. Stove refrigerator microwave plenty of counter space. Too much to mention. 5 stars hands down. I'm happy to be here.
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January 2023 by Juanetta S.
My company booked this hotel for an overnight stay while was working in the area. This is a very dated and unkept property. The room is mediocre at best. I wouldn't stay here again. The room smelled like old carpet and stale. They have a kitchen with no pots or silverware or plates. I'm was very close to checking out. The fridge was very loud. Very sketchy looking property morning could not come quick enough so I could check out.
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November 2022 by Melissa B.
The staff is AWESOME....Hilda.. Flunecc..Shay..Yudi..Rose..Susan and Yadiria...Also all of House keeping and Maintenance is Awesome and work hard to keep it nice there. I can say my stay has been GREAT...They have treated my family and myself Fantastic...great rates safe place to stay...KEEP BEING AWESOME GUY'S
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September 2022 by Cliff S.
clean hotel and friendly staff. I stay at this hotel when I come every two months to Temecula for business. Definitely recommend this hotel
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September 2022 by Suzanne P.
If I could give zero stars I would. Filthy establishment. Upon check in the female clerk had her toddler playing on the floor behind the front desk. Elevators were filthy and smelled of smoke. The hallways were the same. The kicker was cockroaches in our room. Homeless people roaming everywhere. Definitely did not feel safe here. I voiced my concerns to customer service at the corporate level and got a standard hope you will give us another try letter! Save your money, do not stay here!
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June 2022 by Jenni G.
I have asthma! Marijuana & smoke throughout the hotel, coming in my room through the bathroom vent and under door.I called, verified non smoking. Checked in, verified non smoking. Was told it is non-smoking.Building entrances says non smokingSign up says non smokingManager said they can do nothing about it, even though I reported it 2 days in a row.I moved my family here for a 2.5 week period.This is the WORST hotel that I've ever stayed at.The staff, including Hilda & Shay tried to bribe me. Originally they said I wouldn't get any reimbursement for the pay 2 days & then after recording Shay the Hilda says she will refund me ONLY if I leave tomorrow.That is now how this worksThis is Illegal & I have a health issue.
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April 2022 by Molly R.
We booked this place on booking.com and when we got here they informed us that they gave our room to someone else and couldn't care less that we had already paid for this room.
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December 2021 by Sandra L.
So I reserved the place for 7 night and omg this place is infested with bed bugs my baby kept crying at night and I moved bed found the bed infested with bugs . I asked for my refund and it would take 5 to 7 days so I stayed without a place to stay for the night . That was recently yesterday . Not only that people are throwing party's in the room til midnight .
