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January 2024 by Lawrence S.
Paid for a wash but nothing happened. No one to contact in case of a problem. So I will dispute the charge
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January 2024 by Louis S.
Took my money and the car wash system didn't run at all! There's no phone number to contact to get a refund of money paid for no service provided.
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July 2023 by Jeffrey K.
Drove my truck into the bay with the brushes and after soaping up the car and the brushes running the silly machine stopped and it came up - exit -- and my car was still covered with soap and water - and I drove out and went around and paid another $7 to put the vehicles through the cheapest touchless bay to just get the soap off my truck . And I notice this place has no phone numbers or email addresses anywhere so customers can contact them. Never going back ever --
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April 2023 by L D.
Went in today and I've never had a problem there. A stall didn't work for me so I got out of the carwash area and seen there was a worker there. This older guy was the worker. I went to him with my concern, telling him #4 didn't work for me after I paid. I Asked for help he refused to help me! He then got very angry and strange with me yelling at me! He continued yelling and being so rude to me at that point I asked for a refund. He got very hostile with me I didn't feel safe anymore! It was bad, I was so scared I ended up calling the cops on him and they came and handled the situation. Its definitely not a safe place to go. I would rather go down the road to Ramona carwash where there worker is super kind and always helpful. This man here is completely unprofessional and crazy and I won't ever go back there. I will also be telling everyone I know about this guy and to be careful . He looks like he can hurt someone. He had no regard that I was a woman by myself. I will be complaining to the city, we don't need people like that around Temecula. They don't even deserve the 1 star after today. I also left my number for the owner to call me thru Firestone tires that's right there he never called to check on me or apologize. Disgusted.!
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February 2023 by Danielle C.
The car wash only washed the upper half of my car and missed the whole back. I paid $10. The machine dropped water on my car as I drove out and didn't dry long enough. Very disappointing and pissed as you call the number the business provides and it's a business next door. I am reversing this charge once it goes through.
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January 2023 by Ted E.
Made the mistake of going here again thinking they've improved their business. Nope! Paid for most expensive soft touch car wash on their menu only to get no presoak or soap at all and then to have the brushes wipe my car while it was dry leaving dirty streaks everywhere. Don't waste your money. Go anywhere else that has a better reputation and actually wants to provide service not just steal from you.
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July 2022 by Bernadette R.
Just wanted to update my review from 3 months ago on this car wash. I did contact the attendant and he was nice I told him that I came purchased a wash when someone was already doing their wash, which i waited until they finish so that I can proceed into the stall, but that did not happened, I had to purchase another ticket. He told me No worries I will get you a free wash. Which he did. So i rated high because he did want needed to be done.
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July 2022 by Ada L.
Felt unsafe at this car wash. There was no attendant on site. Brought my 5 year old with me to get a car wash. 2 of the wash had homeless guys chilling inside. Didn't think they would bother me since I went to the other ones. However, as I was wiping down the car, one of the homeless man walked towards me. I had to end the cleaning and just leave.
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July 2022 by David A.
Decent, very overpriced. Prices range from $8 - $16, $16 for a touchless wash? The $10 wash I paid for lasted about a minute. They give you about 80 seconds of blower time, but it doesn't feel that long, it counts down quick. Overall not very impressed. Also, I see a lot of reviews about malfunctions & being unable to contact anyone. Make sure to pay with a credit card (to dispute charges) and keep your receipt. If that happens to me I will not longer come here.
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June 2022 by Samantha M.
Did not soap the entire right side of our car and ten seconds into the drying time the timer stopped counting and the air stopped so we left with a wet not clean car.
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June 2022 by Kim S.
Would give zero stars if possible! This place just took my money, but malfunctioned and no one to report to or no phone number to request a refund. Terrible service! So many other good touch less car washes in the same area. Steer clear of this one.