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March 2024 by Dan M.
In a recent series of communications regarding a physical trainer contract I would like to commend Alex Jordan-Pattersons' professionalism and exemplary conduct in helping me through a difficult time. I had signed up for a series of trainer sessions but was concerned about an upcoming health test. He assured me that if there were issues he would assist me in canceling out those sessions, if need be, based on the health diagnosis. As it turns out the tests were unfavorable - a shock to me ! When I communicated those results he quickly sprang into action and provided the assistance I needed. It also relieved me of any anxiety at a time when I had more pressing concerns about my health. In so doing he has cemented a positive relationship with myself and EOS going forward. in consultation with and approval from my doctors, a tailored trainer session can hopefully be created. I look forward to improving my health with the assistance of Alex and EOS. But, if not, at the very least, he has proved a great ambassador for the EOSfitness organization and has created a satisfied promoter for the brand, in me.
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February 2024 by Emma R.
I go at 10:30pm later and AJ is always super helpful, attentive and friendly even when it's late. Once he even gave my car a jump when it wouldn't start.
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October 2023 by Robbie
Trashy gym, sad to say.The amount of teens and adults that SMOKE in the gym IN PLAIN SIGHT is insane; it’s like this place has no regards for health or cleanliness.Night staff isn’t very friendly, and also doesn't seem to care about anything outside of socializing with friends.Thinking the Murrieta EŌS might actually be better, because no amount of “space” or “new” equipment can justify smoking INDOORS while working out, and having no care for those around you.
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October 2023 by Claude Claude
EOS Fitness is one of the most pathetic gyms is Southern CaliforniaI was member for more then 2 yrsOne day I came with a friend to try the gym out and ask for a complementary 7 day pass I was told that they do not give such thing at the gym!This was the most stupid thing I heard since you can get one for free on line!They charge me 20 dollars !Please be aware of the people who run the gym and their tacticsThe good part by living in Southern California is there are very many gyms around so screw them and their methodsDo not waste your time here!!!!!!
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October 2023 by Kassandra Neri
I have been a member at EOS for 7 years. I have signed up for the kids club membership for my 2 children. My older daughter is 8 and has been going to EOS since she was 2 years old. We loved going to EOS. About a month ago, I went to the Murrieta location and checked my kids in only for them to tell me that I don’t have childcare and I haven’t had it since 2021. I asked how is that possible since I go nearly every day to the Temecula location and they said that people just weren’t doing their job. I was going to talk to member services at the front but they were busy so they told me I was ok for the day and someone would call me whether from Murrieta or Temecula so we could figure it out. No one ever called. I went back to Temecula and I was told my childcare was still not there. I asked to figure it out and they redirected me to calling Murrieta. I only froze my membership twice. Once after I had given birth to my second child where it was then reactivated, and the other time was when COVID happened and they automatically froze childcare services. After that, me and my family continued to go. Murrieta put a request in to reactivate my child care. 2 weeks pass by and I call and they tell me it’s still processing but I can go and work out and that they would call Temecula and put it in my notes on my account. I go to Temecula and they tell me no one called and that there were no notes but they allowed me to stay. I call back Murrieta and explain the situation again, this person did not see that the request was put in to reactivate my childcare and I haven’t had it since 2022, which was different from what I last heard. I emailed the customer service email I had written when initially freezing my account only to be told that I had cancelled my child care membership September 20th of this year. I write back how is that possible and that I never authorized that and they did not write me back. I call back Murrieta and explain further. They said they could put back child care services onto my account but this time I would have to pay 25$ per child when before I paid 15$ for both my kids. I asked how is that fair when I never authorized for it to be cancelled. They told me a manager would call me. 3 days pass by with no calls. I call back again and ask about my status. They said that the manager would call me back when they get in at 4PM. It’s 6 o clock with no calls. I am very frustrated at this point and call to cancel my membership and I explain why. The lady on the phone didn’t apologize, didn’t try to remedy the situation in anyway. I am very disappointed in EOS. I wanted to stay because me and my kids were comfortable going there and we loved the kids club staff. This situation felt like it happened so I would be charged more. To be treated this way after being a member for years and years is very saddening and I will be going elsewhere.
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October 2023 by Drew Blanchard
This gym is worth exactly what you pay for it. It’s always crowded and the equipment is often times broken. I wish there were more options for clean, modern, and affordable gyms in the area.
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September 2023 by Rockfather
Biggest (Literally huge and has everything you need here) cleanest gym in all of Temecula. If you have one spot to only go to forever this HAS to be it. Very diverse too and I love that! Big, small, old or young, fat, or skinny everybody is amazing here with each other, and are all on the same mission, I promise.
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September 2023 by Phillip John Carr
If you want to spend the majority of your time here waiting for machines to free up along with having to duck and dodge all the people placing their phones on the ground to film themselves work out, this is the gym for you… had a guy try to tell me to not walk past the machine he was using cause he was trying to film his set, what a jokeNot to mention the tiny locker room you have to change in along with all the young people hooting and hollering, complete lack of space and privacy, I also found a used syringe in one of the bathroom stalls I’m guessing from people shooting up steroids/testosteroneI would not recommend this place at all.
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August 2023 by Kevin Deleon
Good gym and their staff, Kelly and Maddie, are are always super friendly and helpful
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July 2023 by Liz Matunog
Nicest, friendliest trainers and staff I’ve ever encountered at a gym. Super helpful and helpful. It is usually packed but never had a problem using the equipment or waited too long. I love the cinema with the treadmill and the basketball court.
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July 2023 by Barbra Jicha
The kids club staff is amazing. Arriana and Alicia are so sweet and caring with my toddler - I can't thank them enough!
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June 2023 by Marisa Mina
The body pump class is full online constantly yet the do not add more classes. SUPER IRRITATING. Also the movie work out room closes at 12 noon. This makes no sense!! There is unmanned equipment in there why close it. It would not really require any extra effort of the staff to keep this room open until 10pm. So if you plan to use the movie workout room you have a very very limited number of hours when its open.
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May 2023 by Edward N Ryan
Very happy with pretty much everything so far! I'm impressed with the theater style cardio room, now that's cool. Membership cost is pretty reasonable especially when you consider how expensive it is with features like the triple lane pool and the enormous amount of water that is spent in the shower area. I think management needs to address and reevaluate how water waste is happening, now that the water pressure has been increased, and some valves are leaking after shut off.
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May 2023 by Kristian DeLeon
This company distributes personal information without the consent to its members. They provide horrible services, and cater to kids that completely crowd the gym floor. They are constantly over capacity during peak hours and violate fire codes. They create made up policies and don’t enforce anything that is plaque and on the wall. They discriminate, expose, and gaslight members that stand up for there rights and I would not recommend them to anyone!!!!
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May 2023 by Dustin Gaspard
If you like waiting 20 minutes for every machine then this is the place for you. More lines for equipment than Disneyland. You’ll think “why is this gym so cheap?” And it’s because you can’t actually work out because there are several hundred people in there at every hour of the day. Most places in Temecula are mediocre to bad..this place is no different
