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November 2023 by Michelle McNeely
This is the 4th car I have purchased from Honda in Temecula. They are professional, organized, and friendly. I want to specifically thank Nick, Skye, and Danny for their outstanding customer service and assistance with our car purchase this past weekend. Thank you for your consistent loyalty to your customers.
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November 2023 by Nicholas Kardouche
Very professional and knowledgeable. Fair pricing and very clear explanation of costs and benefits. No pressure and quick response times. I have purchased several cars from this dealership. They don't disappoint.
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October 2023 by Diana Guido
I visited four car dealerships before arriving at Honda of Temecula, and I can confidently say that my experience with Nick deserves a glowing 5-star review. As someone who had always been a loyal Kia enthusiast, the prospect of switching to Honda was a significant decision. My first Honda (Lake Elsinore) dealership visit had left me in love with the Honda Accord Hybrid, but the customer service was lacking.Then came Nick from Honda of Temecula. From the moment I walked in, his warm and genuine personality made all the difference. He didn't just listen; he understood exactly what I needed and wanted, and he expertly navigated me through all the options available to ensure they aligned perfectly with my expectations.Even though the car I had set my heart on hadn't yet arrived at the dealership, Nick's ability to vividly describe it painted such a beautiful picture that I felt completely confident in my purchase. What truly sets Nick apart is the exceptional customer service he provides. He made the entire process stress-free, and his insight into my price expectations made it all the more comfortable.While we waited for some questions to be answered, Nick went above and beyond. He engaged in friendly conversation, even inquiring about my upcoming birthday plans. When I showed him my engagement ring, his genuine excitement and personal touch added an extra layer of warmth to the entire Honda experience.If you're in the market for a new car, I can't recommend Nick enough. He's not just a salesperson; he's a remarkable customer service professional who makes the process enjoyable and personal. Thank you, Nick, for being the driving force behind my memorable Honda purchase!
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October 2023 by Diana G.
I visited four car dealerships before arriving at Honda of Temecula, and I can confidently say that my experience with Nick deserves a glowing 5-star review. As someone who had always been a loyal Kia enthusiast, the prospect of switching to Honda was a significant decision. My first Honda dealership (Lake Elsinore) visit had left me in love with the Honda Accord Hybrid, but the customer service was lacking.Then came Nick from Honda of Temecula. From the moment I walked in, his warm and genuine personality made all the difference. He didn't just listen; he understood exactly what I needed and wanted, and he expertly navigated me through all the options available to ensure they aligned perfectly with my expectations.Even though the car I had set my heart on hadn't yet arrived at the dealership, Nick's ability to vividly describe it painted such a beautiful picture that I felt completely confident in my purchase. What truly sets Nick apart is the exceptional customer service he provides. He made the entire process stress-free, and his insight into my price expectations made it all the more comfortable.While we waited for some questions to be answered, Nick went above and beyond. He engaged in friendly conversation, even inquiring about my upcoming birthday plans. When I showed him my engagement ring, his genuine excitement and personal touch added an extra layer of warmth to the entire Honda experience.If you're in the market for a new car, I can't recommend Nick enough. He's not just a salesperson; he's a remarkable customer service professional who makes the process enjoyable and personal. Thank you, Nick, for being the driving force behind my memorable Honda purchase!
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October 2023 by D M.
***Deceptive advertising***. This is a basic "bait and switch" sales tactic. They advertised online for the a certain price on a specific vehicle but, once you get there, they say the vehicle advertised online was accidentally posted. I walked out and will never return. cars.com/vehicledetail/e…
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October 2023 by Sweettambis
My visit to the Service Department was very satisfactory . Very clean and nice area. Women Restrooms was clean . Fast service for an oil change , have not waited for hours and hours . The Service writer who helped me was nice .The Parts Department person who was answering my question was nice . And the Service Department cashier who was there at that time of my Honda car service was nice . The inside and out of the building was clean .
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October 2023 by karl neblett
Finally, a car dealership I can recommend to my friends and family. Go! Go to DCH for your next car. Try to get Nick if you can as he is extremely personable, but listening to other interactions as I was waiting and dealing with the Manager, it is clear that the friendly, zero pressure attitude permeates through out the team. It's as if they are more guides than salespeople, helping you through a purchase rather than thrusting it on you.Thank you for making car shopping the exciting experience it should be.
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October 2023 by Alexandra S.
Told the worker I was looking around, he said "have a seat" and next thing I know my credit is being checked. I ended up getting the car he recommended but 75 payments of over $400 a month for a car that's over 10 years old :(Like most dealerships, expect hidden fees.I would have let it all slide but what really is upsetting is that my license plate never came in the mail as promised. I emailed the guy and he told me that it's the fault of the DMV. Now I'm sitting in a 3 hour line for a plate that should have been mailed to me. Next time, I'll go to Irvine.
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October 2023 by Donna B.
On October 7, 2023, I finally found the car I'd been looking for at the DCH Honda of Temecula. That morning I spoke with Martin, a sales rep. I told him I'd be coming from the Long Beach area and wanted to confirm availability and get a closer look at the vehicle before committing to the drive. Martin said he'd be texting me a 360 video. Hours later, no video. I called back and spoke to the manager, Evan, who assured me that the car was available but wouldn't be available to look at in person until Monday the 9th because it was with a technician going through safety checks and a 50- mile drive to rule out any possible issues that could come about with used cars. I was like awesome but how do I ensure the car isn't sold before I get to the dealership. Evan said he'd email me an e-sign to hold the car until I got there. I received the videos and the car was pristine, but never got the e-sign. I called, emailed, and texted Evan on the 9th to follow up. No one got back to me. The next day I get a sorry for the delay text that states the car sold on the 8th. How the hell does a car sell the day it's supposedly being checked and driven by a technician. Now I understand the rap car salesman have for being deceitful liars.
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September 2023 by Steven Cantrell
My wife and I purchased a 2024 Honda CRV touring from Honda of Temecula. What made it special was our salesperson.Nick, our awesome Honda salesperson, consistently impressed us with his unwavering commitment to providing us with accurate and relevant information. In an age where the sales profession can sometimes be synonymous with pushy tactics and empty promises, encountering a professional like Nick was genuinely refreshing. He not only paid keen attention to our specific needs but also went above and beyond to ensure those needs were not just met, but exceeded.Drawing upon my extensive 40-year tenure in the sales industry, I can confidently assert that Nick possesses a unique set of skills and qualities that are increasingly rare in today's market. His ability to genuinely listen to customers and understand their requirements is a testament to his professionalism and dedication. Nick doesn't just see clients as transactions; he sees them as individuals with unique needs, and he takes the time to tailor his approach accordingly.Nick's exceptional attentiveness doesn't stop at merely meeting expectations; he consistently surpasses them. His commitment to delivering on promises and ensuring customer satisfaction sets him apart in an industry that often falls short in this regard. It's clear that Nick takes pride in his work, and this dedication shines through in every interaction.In a world where impersonal transactions can often overshadow the human touch, Nick serves as a beacon of what the sales industry should aspire to be. His commitment to his craft and his customers is a rare find, and we are fortunate to have had the opportunity to work with him. It is professionals like Nick who redefine what it means to excel in sales and who remind us of the enduring value of personalized, attentive service.- Steve C, Temecula, California
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September 2023 by Jorden Manalili
Great buying experience and extremely professional staff! Knowing the right questions to ask and knowing the current market value when buying a vehicle makes the process so much smoother. The folks at DCH Honda of Temecula were very efficient and friendly.
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September 2023 by Laura Castillo
I recently went to look around and get options about a possible trade-in. Christopher from the start came and helped my family and I out. He was very nice and was very informative. He was very patient with all the questions I had and I appreciated that so much. Mat and Chris helped me out with the car I wanted. I am now driving my new Honda Civic hatchback. Thank you so much, guys! I will definitely be coming back and letting family and friends know about Honda in Temecula
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September 2023 by Austin A.
If you like wasting your time, this place is for you. The sellers are really pushy and not genuine. I got a quote for my car and when I brought it in to take them up on it, they changed their mind and quoted me a lot less. Thanks for wasting my time Honda of Temecula
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September 2023 by Naomi Campos
My husband and I just bought the new 2023 Honda Pilot. Nick our salesman and his manager Sky were AMAZING!! This has been the most enjoyable experience we’ve ever had purchasing a vehicle. They were not pushy at all, as so many can be. They were so helpful and it was such a pleasure talking with them thru the whole process. I highly recommend this dealership and of course because of personal experience, I highly recommend Nick and Sky. Also, Christian with the finance dept. was so awesome and super helpful as well. DCH Honda of Temecula is the best!!
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August 2023 by Smart M.
Bought a 2018 Honda accord here, bought the maintenance package with oil change(I regret that I bought it), moved to Banning but still have to come back to DCH to get an oil change (only DCH will honor that oil change package). Service wait time sucks. Even with appointment I have to wait 2-3 hrs for just oil change.
