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March 2024 by Deanna P.
We love our advisor Armel!
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March 2024 by Suzette
Frank was great with getting my battery replaced and Jeep servicedWhat a lifesaver in all this hot weather ! Ty
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March 2024 by Preston Henry
We wish to thank the service dept manager Kevin and his tech dept for helping us with our son-in-law’s 2019 Ram 1500.I have been to this CDJR service dept before with my 2019 Ram 1500.I must say what a pleasure it was the whole experience from drop off,car loaner was just outstanding.Kevin and his service advisor assigned to our son-in-laws truck kept us informed the entire time it was in the service.Thank you all who help Karen.We wish you all a great year.And God Bless.
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March 2024 by Jesus Valdez
It was the best car buying experience I have had
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March 2024 by Vanessa Gomez
The process was smooth and easy. Dennis was excellent!
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March 2024 by Taylor
BEST CAR DEALERSHIP! I have had miserable experiences at other ram dealerships with my 2500. I bought it brand new and love the truck. I moved to Temecula and DCH has been fantastic. The service department is on top of everything which was a complete 180 from the other experiences elsewhere that I have had.Rudy was my service advisor and he gets things done! No hassle and great communication from the time my truck was dropped off, to picking it up. The services I had completed were done so ahead of schedule which was also great!I know I can TRUST the service team at DCH. Trust is so hard to find when it comes to an expensive piece of equipment like my diesel Ram. Do not go to any other dealership, this one is the real deal!!! I’ll be coming in when it’s time for the next truck or family vehicle purchase thanks to Rudy.
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March 2024 by volcomfire22
Randy in the service department is awesome!! Amazing customer service and truly went out of his way to get my truck finished in a very timely manner!! Thank you again and I appreciate you!!
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March 2024 by Brad Casady
Chris was the service advisor and did a great job on keeping me up my the progress of my oil change. Great job!
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March 2024 by Bob Caracciolo
Brandon was excellent throughout the entire process of repairing my 2019 Ram 1500. He kept me informed and provide a rental car while my vehicle was in the shop.
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March 2024 by Dorothy Hofmann
Great service!!!
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March 2024 by Ebely Hernandez
Great service!
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March 2024 by Francisco Granados
BEWARE!!On feb 20 i had an appointment for an emission recall on cummings trucks and decide to drop off my ram 3500 overniteNext morning i get a call from aaliyah from dch service dep asking me the reason why my truck was there and i said, i was very specific on the drop envelope that it was only there for a recall, i was surprised because i had an appointment and she didn't know why the truck was there? And then she tells me that my truck didn't start and i was told that my batteries were bad yes this truck has 2 expensive batteries, i told the service rep that i have never had a problem with my truck and that my truck got to the dealership running with no problems or check engine light on, absolutely no problems!! They were trying to sell me two batteries for almost 600 dllsI ask to talk to the service manager kevin oakley and he was no helpI told him to push my truck out of the way and that i was going to pick it up later that day,When i got there my truck was perfectly parked in front of the building it did not seem to be pushed into that parking spot, this is a ram 3500 heavy duty long bed truck, its not a car you can push around!I went straight to the service manager office to talk to kevin and he insisted that i had bad batteries and a check engine light on and i told him if he can jump start my truck to take it home and he said yes,He went and got the keyHe never ever got a jump starter and he went straight to my truck and started my truck like nothingWhen i ask him what's going on i thought you said it had bad batteries all he would reply was i don't know i don't know!I have been driving my truck with out any problemsI waited almost a month to take the time for this review to give it time and see if my truck had a batterie problem or anything else that could've cause the truck not to start that morning, but again my truck does not have any problems to todayBEWARE!
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March 2024 by Kelly Smiar
Randy is so great to work with!!
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March 2024 by Teri Lebedeff
Great service from Chris! It was appreciated
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March 2024 by Larry Forbes
The service department was quick and courteous.
