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July 2024 by Nia Dani
I’m so satisfied with CVS pharmacy from employees to the products that they have
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July 2024 by Reginald Greene
Darlene gets the Associate of the Quarter award in my book this time. My local CVS on Winchester in Temecula, and their sales associates always go beyond the standards for a large, drug store chain, in America. What makes this property special is the people, not the stuff they sell. Today, I encountered something which I did not expect, namely my Medicare insurance carrier reducing the number of things available for purchase through their OTC benefits plan. I had just received my $50 quarterly credit (unlike $55 last year) and took up roughly $55 in goods to the checkout counter (all of which I had purchased in 2023 and 2024 with one exception). Much to my surprise after applying all coupons and rewards, I still owed roughly $20 (and still had $30 OTC credit). This was so contrary to previous transactions that Darlene tried keying it in multiple different ways and was very patient during the process. I initially thought that it was just the one new item which I added, and with her help figured out that it was not. Although I left the store paying $20 which I did not anticipate, I also realized that it was United Healthcare who did the switcheroo and not CVS. Bottom Line: I left satisfied that Darlene got the best deal possible under my surreptitiously evolving plan. DARLENE ROCKS!!
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July 2024 by Candi Swan
The girl with glasses and dark curly hair said they were closed and we got there before 10. She just looked like she wanted to go home!!! Extremely rude.
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July 2024 by Crystal Sanner
I was a Rite Aid customer but when it closed they moved everything to this CVS. It has been terrible. The pharmacy workers are not helpful at all. The transferring of my prescriptions was anything but seamless as they promised. I will be switching pharmacies.
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June 2024 by Sarah Gonzalez
CVS is our go-to pharmacy and recently signed up for their extracare program and already reaping the benefits :D
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March 2024 by Sarwar Hakimi
As always nice team and get support!
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March 2024 by J Ryan
Not sure where I stand at this point. The Rite Aid I'd been frequenting for over 10yrs and loved was closed permanently. Hence, my prescriptions being transferred here. Everyone was nice enough and the wait was short. I had one potential hiccup that was taken care of this time but could potentially cost me major cash in the future. This particular issue was never a problem at Rite Aid. I'll have to reevaluate this review on my next visit but so far, so good.
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January 2024 by cecily turner
This CVS store has very bad customer service. They make it very difficult for customers to use their bathrooms even when their pharmacy is open. I took my 89-year-old mother to this store to purchase a few items on Christmas Eve and then she needed to use the bathroom but was told by the shop assistant that the bathroom was out of service for the whole day. Really? On Christmas Eve? I have removed this CVS store from my neighborhood store list.
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December 2023 by kimberly renner
The absolutely worst pharmacy. Customer service is horrible! Only 2 pharmacists are polite; Jeffrey and Megan. But they both are there limited hours. The staff is rude. I just talked to a young woman on the phone who refused to take my DOB or the spelling of my last name…so she had the wrong person. She had the wrong doctor and couldn’t find my prescription. I needed it badly. I’m on oxygen therapy 24/7 so my husband had to drive there and straighten it out. Makes me very angry!
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November 2023 by L M
Needed help with a cosmetic item. The store associate was able to unlock the cabinet area and hand me the items I needed. It was a pleasant experience!!
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November 2023 by Priti Parbhoo
Walked in the store at 6:25pm. Asked this very helpful guy for help saying I had a question for the pharmacist.I have severe head and chest congestion and none of the meds I’m taking for it is helping. So I was hoping to talk to a pharmacist who can recommend something for it.This sweet guy walked me towards the pharmacy where the shutters were already pulled down but we could hear couple of ladies closing up. He asked them if they could answer my question as was told oh sorry but I’m already half hour late to this thing I’m supposed to be at.Neither one had any courtesy to help me. It would’ve just taken another couple of minutes.I’m feeling so sick that I felt I was going to pass out. Sweaty, cold, dry mouth etc.But this young man came back around to try to help me again.
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November 2023 by Ruth P.
The only reason I came here was because urgent care sent my prescriptions to this pharmacy (I will not have anyone send prescriptions here again), they only had one of prescriptions ready after almost a whole day. They keep their bathrooms locked and are very unhurried about unlocking them. I ended up having to go across the street and nearly soiled myself as a result. Never ever coming here again, f this place.
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October 2023 by Vince W.
First of all, I called to speak with the store manager to complain about the Indian lady who is the pharmacist and manager. I have not received any kind of follow up like I was told I would. My problem is with this terrible person who is a so-called pharmacist and manager, she needs to get fired or move on. When we "the people" who have medical conditions come in to pick up our prescriptions we don't need any attitude, or disrespect. I am sick of people who have issues working with people in the public, if you don't like your job quit, go away you should not be working in these types of settings. I want to call out people who have had similiar issues with this lady let's do something about it and get her fired. We have to stand for what's right and this person or anyone else who shouldn't be working there needs to go.
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September 2023 by Rachel Tuhro
Literally the worse CVS pharmacy I’ve ever been to in my life. The main pharmacist has no idea what she is talking about and has to Google all the prescriptions on her phone in order to give medical “advice”, completely laughable. I have sent two prescriptions here to be filled and each time this pharmacy claimed they “never received” them. The last chance I gave them was today, they told me I needed my doctor’s permission over the phone to fill the prescriptions they just sent it?! Well, needless to say I’ll never be back here!
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September 2023 by Bryson Igarta
THE CVS PHARMACY IS THE WORST CUSTOMER SERVICE IVE EVER BEEN TO. I witness the pharmacist ?⚕️ I didn’t get her name has a negative attitude telling a mother her daughter needs 4 vaccine shots and then would look at her iPhone to tell customers how to use the prescriptions they purchased. She asked me 4 times if I wanted a Covid vaccine or flu shot. I felt back for the older lady she gave a shot to and she hit a nerve on her shoulder. I don’t recommend this place and this pharmacist needs to be FIRED! Very CLUELESS
