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April 2024 by Meindok Lawyer4Warriors
I enjoyed the visit to this small World Market location even though there was a little hiccup at the cash wrap. Some signage got mixed on the shelf- same product, wrong SKU resulting in wrong price point at cash out. The very young and inexperienced at cashier and customer service person need some additional training- the price point came up 3 times the advertised shelf price (?) so I questioned it because I read to make sure the product matched what I saw. I asked him for a “price check” and he reported to me he did one with the scanner in his hand…, I could see he didn’t understand the request having ultra reliance on trusting only th computer before him- not his fault but his attitude in correction or self learning could have taken a hike, imho as he got defensive when I asked him to please have someone price check the shelf price because something appeared to be incorrect, instead of calling for assistance with a growing line, he panicked and became rude in his actions wanting to make it appear as if my asking for a price check of a 3X increase was unreasonable. I didn’t want to embarrass the kid, so I suggested he put things on hold and I’d go find someone to price check with me since he didn’t seem to know or be willing to call for assistance- he told me I “someone is back there”, so I went looking. He was able to move to another register and help the growing line as I did that.The more senior, yet still very young representative that did assist me came and saw that the product was the same, it was marked clearly but that there was a company error to do with the SKU. He apologized and offered to honor the reduced price because of it- I took the offer graciously but wouldn’t have forced the issue as I could see how the employee that made the mistake could have made such a mistake - it was a fine detail- however mystery solved and it got resolved. The fact that I was offered to honor the price was a very nice gesture (even if it is the law) it wasn’t a bait and switch scenario - it was a simple mistake and I appreciated the professional approach.Maybe some polish up work on how to deal better with interactive and educated consumers, harmless conflict resolution and customer service- pass it down to all the team members!Fun store, lots of cool pieces and unique finds!
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April 2024 by Janj_vie QM
Summer the Manager is not treating customers well I have been doing shopping for worldmarket. I was in line csrrying all my stuff then she asked me to move on to the next teller after She served the White woman before me. Well, it tells something on how she treats customer by color. Hey summer.. dont be so picky just because of color its 2024 honey!! Be mindful of yoyr actions!!! Dissapointed want everybody to know. Respect Summer for Race!
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February 2024 by Gerardo Garcia
This is a world travelers paradise. I love the chocolate and the wine selections.
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January 2024 by Ronald Coleman
Great shopping experience with excellent customer service.
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January 2024 by C R
Love shopping here! Similar to Pier 1 Imports but better. A l ot of interesting toys, furniture, food items, rugs, incense, candles, decorative plants, baking, all kinds of candies and chocolates, wines, coffees, syrups, China, glasswares, coffee and more!
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December 2023 by Frank O'Connor
A very unique store. They “feature” items from around the world but many of them can seemingly be found at basic supermarkets and other department stores, often for a lower price. But having everything under one roof is cool. Got some nice decorative pillows here and they seem to be great quality! Great snacks too.
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September 2023 by Monique F.
James and Victor are the best!!!I purchased a chair in store I was confident would fit in my car but turns out didn't. They offered to slightly disassemble in order to get in my car and then loaded it all up for me. I was so impressed with their Persistence to help. Beyond good customer service just genuinely wonderful people. This location is always efficient with pick up orders and immaculately kept.
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September 2023 by Pepper Ann
I just wanted to take a moment to give a quick shout out to the store manager at this location. His name is Victor and I swear whenever I come into that store, Victor is just a ball of sunshine. He’s friendly he’s sweet he’s always interacting with his employees, there have been a couple of misses sometimes with other employees because no one’s perfect, but Victor really sets the tone. He really sets the pace and he really is an example of what a manager should be. Treat your employees the way you wanna be treated. be nice be kind. It shows in his employees. They’re always very helpful. They always greet you when you walk in the store. It really does feel like a community, and I give Victor the credit for that.
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August 2023 by 3G Climate Kids
Good furniture store. Plenty of options. Nice staff. Would recommend.
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June 2023 by Dr. Mary Campbell
We stopped here for the first time today and the cashiers were friendly. The products we were looking for weren't there, but they had plenty of unique items to look at.
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June 2023 by Alexandra L.
It's like overpriced Ross dress for less , I saw some shelves that they were $25 at Ross but $99 at world market , not going back , no wonder it was pretty empty!
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April 2023 by Blen Blan
Love a variety of products from many countries, extravagant, simple things and luxurious is a great mix inside of the store. Pricey and not accepting EBT for grocery items, it is not understood. Change that World Market!! Made your store more accessible for everyone.
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April 2023 by Kathleen Heatherly
Goods are very nice. We also loved the LaMesa store! (The asst. manager was a bit rude in Temecula tho’. Refused to sell us one wall piece stating that it was part of a set, but there was no ‘set’ that we could find)
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April 2023 by Brandon Fitzgerald
Staff was incredibly friendly and helpful. Selection was light, but was assured they would get what I was looking for in the future. Will post an update in the future to that regard.
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March 2023 by Logan C.
They false advertised and said that they hid gift cards throughout the store, we had many ppl looking for them and they told us that they put them out but they didn't. This place sucks.