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December 2023 by Carrie W.
I visit Burlington over the Christmas holidays, Each time I bought a few heavy items, and decorations. There was one cashier by the name of Morgan. She was very gracious and helpful. She carried my items with a smile each time I visit the store. I was grateful and had great customer experience because of Morgan the manager Tony. Thanks again for a great customer experience.Carrie
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December 2023 by Marie Bernardo
Today I was profiled as a shop lifter at this store for the first time ever! I have been working retail for 20years and I was not displaying any of the signs of a shoplifter! I was shopping with my two toddlers and followed around by a man with no name tag…after looking at the yelp reviews it seems to be normal practice at this location.
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December 2023 by Lita Johnson
Slippers and hats, gloves! As well as the Christmas decor it was hard not spending too much and sticking to the list. I'm sure things will go fast. Check it out! Thank you
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November 2023 by Jodi L.
Today I was profiled as a shop lifter at this store for the first time ever! I have been working retail for 20years and I was not displaying any of the signs of a shoplifter! I was shopping with my two toddlers and followed around by a man with no name tag...after looking at the yelp reviews it seems to be normal practice at this location.
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November 2023 by Julie Kelly
Needed a last-minute dress for a specific occasion, found 2 dresses for under $50 ! Fantastic finds, I was even able to find a pair of shoes too.....it was a great experience and the store is close by.
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November 2023 by S E.
just b bought these shoes they ripped the first time we wore them. they refused to refund them.
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November 2023 by Goldilocks
One evening, I decided to visit this particular store. I was greeted by an employee whose name is Richard. He is one of the nicest people I have met in awhile and was accommodating, patient, listened well, and walked me over to the product I was looking for - hats. Employees like Richard make an impression about the company. Burlington, this one’s a keeper. ?
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November 2023 by TheyCityisMine
For the past year, I’ve been shopping at this Burlington, I usually keep to myself, I like to shop and see the deals that are being shown on YouTube. They usually have good deals, but lately, I’ve been trying to find a particular jacket and a pair of sweatpants, that I’ve seen other shoppers find. I walked in this night about 7pm and went hunting. I found a cool sweater and a toy for my kid, I held them because they were the only ones there. I walked around looking to see if the jacket I wanted was in and it wasn’t, so I put the toy back, when I guess I startled one of the employees or manager that one was coming out of the bathroom. Not thinking much of it, I walked through the kids section to look for some basketball shorts for my son.That’s when I noticed the same employee was in the same aisle as me. She was ‘looking’ for hangers and I was blocked out of the aisle.Still not paying much mind, I walked down another aisle just to see her move there as well. I got a little suspicious and I moved to another aisle, now there were two employees ‘looking for hangers and putting away pillows.” I thought to myself, yep I’m being followed, okay don’t panic I buy from there all the time, except this last 2 months they haven’t had anything worth buying. I put the sweater back and proceeded to walk out the door and call my wife to let her know I’m being followed and I don’t know why.That’s when 3 employees, were standing by the door and one yelled out you know what you did ‘n-word.’ I turned around and said what did I do? I was then told by another lady (both who I’ve seen plenty of times and never had any issues with) tell me that I need to leave. I again asked what did I do to get this mistreatment and was told I was caught on camera filming with the tags. That’s when the f-bombs came out and without hesitation the blonde manager said she was calling the cops and she did, telling them that I was belligerent and assaulting them. I was 10 feet away from all of them btw. I alllowed to call the cops and stood there until they showed, all while the skinny manager that I startled, stared me down and belittling me calling me a scared boy, and my poor feelings were hurt. Uh-yea, I see you there all the time and I’ve never done anything incriminating and this is the 2nd time you’ve talked to me.The cops came, the 3 lady employees/manager made up a story of how I called them derogatory names and that I am no longer welcomed back at that Burlington. I will contact corporate in the morning, I’ve never felt so unsafe and mistreated in my own community, especially when I keep to myself and still stand out to show I’m not a threat.
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November 2023 by Shawn B.
For the past year, I've been shopping at this Burlington, I usually keep to myself, I like to shop and see the deals that are being shown on YouTube. They usually have good deals, but lately, I've been trying to find a particular jacket and a pair of sweatpants, that I've seen other shoppers find. I walked in this night about 7pm and went hunting. I found a cool sweater and a toy for my kid, I held them because they were the only ones there. I walked around looking to see if the jacket I wanted was in and it wasn't, so I put the toy back, when I guess I startled one of the employees or manager that one was coming out of the bathroom. Not thinking much of it, I walked through the kids section to look for some basketball shorts for my son.That's when I noticed the same employee was in the same aisle as me. She was 'looking' for hangers and I was blocked out of the aisle.Still not paying much mind, I walked down another aisle just to see her move there as well. I got a little suspicious and I moved to another aisle, now there were two employees 'looking for hangers and putting away pillows." I thought to myself, yep I'm being followed, okay don't panic I buy from there all the time, except this last 2 months they haven't had anything worth buying. I put the sweater back and proceeded to walk out the door and call my wife to let her know I'm being followed and I don't know why.That's when 3 employees, were standing by the door and one yelled out you know what you did 'n-word.' I turned around and said what did I do? I was then told by another lady (both who I've seen plenty of times and never had any issues with) tell me that I need to leave. I again asked what did I do to get this mistreatment and was told I was caught on camera filming with the tags. That's when the f-bombs came out and without hesitation the blonde manager said she was calling the cops and she did, telling them that I was belligerent and assaulting them. I was 10 feet away from all of them btw. I alllowed to call the cops and stood there until they showed, all while the skinny manager that I startled, stared me down and belittling me calling me a scared boy, and my poor feelings were hurt. Uh-yea, I see you there all the time and I've never done anything incriminating and this is the 2nd time you've talked to me.The cops came, the 3 lady employees/manager made up a story of how I called them derogatory names and that I am no longer welcomed back at that Burlington. I will contact corporate in the morning, I've never felt so unsafe and mistreated in my own community, especially when I keep to myself and still stand out to show I'm not a threat.
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October 2023 by Amy C.
I came here to buy leggings and I found them & then some! I love how everything is bright, clean, and organized. MoVal needs to take some serious notes here! This store is a class act!The sales are phenomenal and you can get some great deals here especially on the clearance racks (where I found some of my leggings!) The employees are not idle. They are constantly working to keep this place looking orderly.Checkout was quick & friendly. The cashier was very sweet and packed up my breakables very securely as well as double bagging it. Wonderful customer service!
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September 2023 by julie van acker
I love that there is a Burlington coat factory here my house but it's right next to Ross a Marshalls a Walmart and a five below and I feel like they all have the same items so Anna Kohl's don't forget so really the only place I go in that parking lot because rite aid for some reason their shelves are completely bare I don't know if they've been bought out or for closing down or what but stater Brothers always has the best prices hands down out of my four corners looking forward to the Aldi's being put in where that's at furniture used to be across the street
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September 2023 by Bella S.
Kristy (not sure how it's spelled) but the supervisor who was working Friday afternoon is trash. The fitting rooms in the back were closed but I wasn't sure if it was temporary or they would be opening. The only two fitting rooms in front of the store were occupied for quite some time and I asked the supervisor "ma'am, are there any other fitting rooms available?" She gave me a bothered look and with an unpleasant and unprofessional tone she responded "no, if they're occupied they're occupied" I voiced my concern and she turned her back and walked out of the store. I have more than 20 years consulting and I was absolutely appalled that she would speak to anyone that way. Christie (however it's spelled) Please take a leadership and empathy class, learn how to build rapport with your customers, and at least act like you care about the outcome of the customer's shopping experience because guess what, there's a multitude of other options where we can shop smh.
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June 2023 by Alicia Poore
They let their employees park right in front of the store next to the handicap spots leavening actual customers to park much further away! Very inconvenient and poorly run store.
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June 2023 by Kathy S.
I love this store and all of the amazing deals The staff is helpful and the store is clean making it easier to get around
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May 2023 by Crystal G.
Just a couple candles, candle holders, , bras , underwear's, bowling socks, and a super cute Frida Momo with a head cap ! A huge birthday bag and I'm out of here. Money well spent here every time ! #5Stars