-
November 2023 by Amardeep J.
My Wife and I procured a Lexus 450H and had a very pleasant experience from vehicle test derive to procurement which took a week as i wanted to shop for the best rates.AJ and the team were kind and patient and helped procure the vehicle. I appreciate their kindness and patience. For us it was big a purchase and they understood and were empathetic.I have had the vehicle for 1 year and has been splendid. I apologize to the Ariana team for a late review.
-
August 2023 by Zahid Hussain
I have the best experience buying a used car from Ariana Motors. AJ and the other lady were very professional and cooperative. They were very honest. My budget was low. But AJ tried his best to give me the best price for my trade-in and not charging any extra fees for making payment with my credit card. He answered all my phone calls and answered all my questions patiently over the phone. He also completed all the DMV paperwork very smoothly. I highly recommend Ariana Motors.
-
August 2023 by Jim H.
This review is not related to Ariana Motors in Temecula, California's primary business of selling and servicing used cars but rather is a review is my experience with them when I rented a minivan through the rental car company Turo. The rental process was smooth and efficient and the host Ahmad Y. was most helpful and quick to respond every time I had a question. The problem was what happened after I turned the van in at the end of my trip. One of the rental rules was that no pets are allowed in their vehicles which I strictly adhered to. However, during this vacation we visited with some family members who have 2 dogs who shed and unfortunately some of that hair stuck to our shoes, bags, etc. and wound up on the floor of the van. I was penalized with a $150 cleaning fee after the fact and accused of violating their policy of having animals in the vehicle, which I DID NOT. I contacted Ahmad and Turo customer support and explained what happened but to no avail. I was wrongfully accused of having animals in the vehicle which I did not do and the $150 cleaning fee was not waived. If you rent from Turo through this dealership, you'd better make darn sure the vehicle is returned in pristine condition or pretty close to it or you too may be hit with this same cleaning fee. Needless to say, I will never use Turo again and will advise my family and friends to do likewise. It pains me to write this review because everything else about the rental experience was quite favorable. I regret they couldn't just detail the van and call it done like normal rental car companies.
-
April 2023 by Gabriel G.
Came in to look at a 2017 Chevy volt and shiela helped us out. She was really professional and very polite. We ended up purchasing the car and in and out with in an hour. Great place and staff and I recommend this place.
-
February 2023 by Zilton Flores
I purchased a used certified 2021 Chevrolet Spark. Happy with the vehicle…. Thanks for the good business
-
January 2023 by Jim Cox
Whelp… Off to try and buy another car and off to play games with dealers. This time we found a good priced ford Fusion, priced competitively and called ahead of time to sure the price advertised was the actual price we would pay. This is a “No Haggle” dealership, they mean business! Got there and saw the car and decided to buy it. Start getting into the numbers and find out there’s a 900$ charge for stain guard and paint protection. Nope don’t want it, “too bad it’s been applied”… Don’t mind the 4 large marks on the roof, “it’s used” they said. Sure is but if I paid 900$ to have a car detailed my detailer gets those out. The dealer agrees that they can get them out “no problem just give us 600$ and we can get them out and the cars yours.” Well, that’s $600 over the price advertised and they “paid” $900 to have it made ready to sell and the work (sadly) was never done. So, they say they DO things to cars but they don’t, the price is negotiable but they say online in their ads they DON’T negotiate. They got frustrated and had ridiculous responses to questions, like “you don’t want to pay taxes!” No, I’m cool w taxes (not really but it is what it is), they said “ we paid the registration” no they didn’t, the previous owner did. Cmon Ariana be better and do what you say…
-
January 2023 by jason eckert
Really great dealership! They have a real nice showroom I was impressed. At first I didn’t know what to expect because I hate pressure salespersons but this was not the case. They’re very relaxed and gave me time to think and answered all my questions without confusion. I really needed a full size truck but I wasn’t sure I could afford one that had low miles. It’s been over a year and I’m still in love with my Ram 1500 I purchased. Thank you Ariana Motors?
-
January 2023 by Lima Ysafzi
I highly recommend Ariana Motors. Price are firm but always below the market.AJ is very professional. I bought my first car from them.There are no additional fees as the other dealers. Car are very clean and decent prices.
-
January 2023 by OMID SAFI
I bought my Toyota Prius from Ariana motors. I really appreciate their help and they were very nice to me. I recommend Ariana motors to my friends and relatives.Thank you for your kind support.
-
January 2023 by Brendon Campbell
bad experience, attempted to negotiate price, was ignored questions were deflected and got sarcasm back. Wouldnt recommend their online sales
-
January 2023 by Jim C.
We just want to pay the price advertised by the dealer. At Ariana's you will be up charged for service that was never done. They had a good priced ford Fusion, priced competitively and we called ahead of time to sure the price advertised was the actual price we would pay. Got there and saw the car and decided to buy it. Start getting into the numbers and find out there's 900$ charge for stain guard and paint protection. Nope don't want it, "too bad it's been applied"... Don't mind the 4 large marks on the roof, "it's used" they said. Sure is but if I paid 900$ to have a car detailed my detailer gets those out. The dealer agrees that they can get them out "no problem just give us 600$ and we can get them out" and the cars yours. Well, that's $600 over the price advertised and they "paid" $900 to have it made ready to sell and the work (sadly) was never done. So, they say they do things to cars but they don't, the price is negotiable but they say online in their ads they don't negotiate, they got frustrated and had ridiculous responses to questions, like "you don't want to pay taxes!" No, I'm cool w taxes (not really but it is what it is), they said " we paid the registration" no they didn't, the previous owner did. Cmon Ariana be better and do what you say... I included a pic of the run marks on the roof, this is after a 900 detail job.
-
July 2022 by oh b.
I went back in May to see a car and I absolutely fell in love with it, test drove it and everything! Sadly I couldn't buy it because of my finances, but to who ever bought that White Honda Civic, you're a lucky person! :) Also customer service was top notch! Very attentive workers!
-
November 2021 by Alan V.
Called to see if they had a certain car still available and the guy who answered seemed to be mad I called. Place seems very unprofessional and several people say a lot of their cars are not fully inspected when they sell . Imagine leaving with a car all happy then couple days later the car starts acting funny.Wouldn't recommend anyone to purchase here
-
September 2021 by Julie Napa
We bought a car from them today. They are really professional, friendly and easy to talk to. We inquired about the car we’re really interested the day prior, and they had no problem of disclosing any information about the car. They were able to answer all of our questions. Then we went to their office this morning and it was definitely a pleasant experience. We highly recommend visiting their office and purchasing a car from them. They would treat you with the outmost respect and knows how to deliver a world class customer service.
-
July 2021 by Kevin M.
I sold my car to them for a great price. I was treated very well, both brother and sister were very respectful and very kind. Definitely recommend. You get treated like a person here unlike other big name dealerships who are solely in it for profit and don't care about the customer. Great people.