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July 2024 by rachel paige
The pharmacy is such a joke. They never know about patients having a secondary insurance you have to tell them. They also do not advocate for their customers which is extremely poor healthcare. Additionally they changed their hours to be even more unavailable. The turn over rate with pharmacists is crazy here. Please walgreens get it together or get a crash course on how to conduct a business concerning peoples lives.
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July 2024 by dana f
The worst pharmacy not only in Tehachapi but of any pharmacy I have been to in 60 plus years. Took 5 days to get them to fill a prescription. Closer three days because management is to incompetent to have any pharmacist to run the pharmacy. Then when the do show up you are waiting days. As a cancer patient my medicine is imperative that I get it. They appear to be to stupid to understand that. I needed on medicine in particular for my cancer treatment. Three calls later including the store manager. They filled the wrong prescription. When I went to pickup they told me sorry we don't know when we can fill it. I explored I eventually got it filled but the incompetent of the employees and delays is unacceptable
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July 2024 by geofrost100
I called to check on a prescription and was kept on hold by the pharmacy for over 40 minutes until I was disconnected due to being on hold for so long. Was never once able to speak with a real person. Terrible service.
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July 2024 by Susan Whitton
I've been with Walgreens for about 20 years. They have had some bumps in the road over the years but as a whole the staff has been helpful, kind and know their store.
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July 2024 by Lucia Fajardo
I had a bad experience with the photo center, I’m unsure of the girl’s name but she was 1 of the manager's. I shop here often and I do photo orders pretty frequently. Never had a bad experience until the other day. I had printed 8 photo collages. When I went to pick up, 5 of the photos were blurry you couldn’t see anything. Mind you when I created the photo collages online there were no issues with the photos. They were HD and very good quality. When I told the manager about the pictures she didn’t want to help me or reprint them for me. She said there was nothing she could do about it. She had asked me if a quality error came up before submitting I told her no. She still didn’t want to help me. And finally she reprinted them and told me “next time, well there won’t be a next time there’s nothing we can do about it” basically saying take the blurred photos as is. I don’t know if she was having a bad day but her customer service was awful. I made her aware of an incident in the past where I printed photos on the store computer and the manager Rachel I believe had seen how the photos came out and fixed it right away, she had even gave me a discount.
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May 2024 by RST191
10 minutes on hold to speak to someone.
This place is a nightmare.
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March 2024 by P Earley
We are so fortunate to have a Walgreens in our small mountain community. We have used this location to fill our prescriptions and to receive our various vaccines. They are very friendly and efficient in the pharmacy department and have made it easy to make online appointments and schedule visits. This is our go to place for medicines, photo development and quick shopping.
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February 2024 by lunch box
Picked up a prescription five days ago. Was only a partial fill paid in full. Refused to give me the rest today, unless I paid again, even though I had the receipt showing that I paid in full. This pharmacy is full of incompetent fools.
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February 2024 by Mike Baldwin
Good place
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January 2024 by Roger Paligutan
I am a nurse calling from the clinic. The phone was picked up and I guess it was on speaker phone. No one answered the phone. I can hear the sound and the conversation. Terrible customer service.
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September 2023 by Wendy Hoffman
The pharmacist and staff are imbeciles and create more problems than they solve. I recommend going to Walmart. Avoid this store!!
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August 2023 by John D.
Folk at their pharmacy are friendly and went the extra mile to get my prescription ordered. Highly recommend them.
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July 2023 by Nick Beske
Unfriendly pharmacy staff, overpriced prescriptions.
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July 2023 by Steve J
Worst service of any business I've dealt with.
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March 2023 by Robin H.
Shout our to Rahelle at Tehachapi Store in the photo department. She went above and beyond helping me get the picture magnet correct of my nephew. It took some time but she never gave up. It meant so much to the family to have these and she made it happen. She really went above and beyond in the customer service department. Thank you