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December 2023 by Tracey Thompson
Worst reality
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March 2023 by Vickie Johnston
Cheryl Jordan was my agent and she did an outstanding job taking care of my real estate purchases and sales. She goes beyond expectations helping every step of the way. Looking for a place in Tehachapi or Bakersfield? Ask for Cheryl Jordan.
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March 2023 by Christopher Smithee
I highly recommend Diana as your realtor, especially if you’re a first-time buyer like I was. I explained to her exactly what I was looking for in my property and what I wanted to eventually do with it. Diana never once wasted my time trying to push me into a sale that didn’t fit those requirements. During the process Diana was always friendly, patient and thoroughly educated me on every step of the process. Her vast wealth of knowledge from being in the industry for over 30 years coupled with being a long time resident and realtor in the Tehachapi and surrounding areas makes her an indispensable asset that you want on your side. She knows just about anyone, and everything needed to get this process done in a quick and efficient manner. What also really impressed me was the fact that not only does she practice realty serving customers like myself, she also does it for herself. Simply put, she practices what she preaches. If you’re looking to buy a home, buy land, build houses, condos, etc she been there and done it.Gerard has been a superb mortgage broker throughout the entirety of my mortgage progress. He has been transparent about every form, fee, delay, and process. He loves to share his vast knowledge of the industry and happily educated me on every question I threw his way. I can easily and confidently recommend Gerard to anyone in need of a mortgage broker.
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August 2022 by Jd D.
Lola was very unprofessional, and take charge, or lets say control freak before we even signed an agreement. Need i say more.
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March 2021 by Sharon O'Connor
Highest quality of agents in Tehachapi. The office is open and airy, clean with bright natural light.
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March 2021 by Pamela Watkins
I've been working with Shannon Lockwood she's great, she was the ONLY agent to understand issues I have with phone calls....
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October 2020 by s p.
Purchased our very first home with Stacey! Happen to purchase during the Covid crisis. Stacey was always professional during our conversations and took the precautions as the state required! Stacey always returned my phone calls, text messages or emails promptly. Anytime I had a question she would try to answer it and if she could not answer it she found someone that had the answer! She went up and beyond to make sure we purchased the home that would be right for our family. She made sure we knew everything we possibly could about the house, so we knew what we were getting into. From understanding we had a new roof to the water heater had sediment in it and should be addressed in the near future. She knows the area well and can give you lots of information about noise in the environment to who possibly lives next-door. We were purchasing from out of the area and did not know the area that well. She made us feel welcome! I recommend Stacey to anyone who needs to purchase or sell their home! She works hard for you and you will always know what you were getting in the end.
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March 2020 by Araceli Paniagua
It was great!
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March 2020 by Dennis Cheshier
Great real estate office
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March 2020 by Tina L Clay Clay
Love it
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January 2020 by Damion L.
Kristin was excellent from beginning to end in the process of buying our first home. She went above and beyond to make the process as painless as possible. Things were handled behind the scenes that we didn't even think of. Kristin made the purchase of our home as smooth as we could have imagined. Thanks!
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July 2018 by Nina N.
Working with LaLena Isom made the process of buying our "forever" home a wonderful experience. She always responded to our calls/texts right away and she was always encouraging and truthful. LaLena always conducted herself in a professional manner with a little "fun" thrown in! Thank You LaLena!
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June 2017 by Dawn W.
Sean did an amazing job finding us our home in Tehachapi. He was also a powerful advocate and negotiator when we needed it. We are thrilled with his service!
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March 2017 by Marlon Morales
Very nice people, and helpful.
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March 2017 by Trevor Walker
As Tehachapi resident for the last two years I recently (March 2016) spent a weekday helping a good friend who was looking to relocate to the Tehachapi area and was looking for a rental property in or around Tehachapi. The Re/Max rental agency/real estate was one of our earlier stops.I can only comment about my interactions, not their ability to handle actual transactions. But, based on my initial impressions and interactions I would be extremely against moving forward with this company if this is how the forward face of the business is.My friend had tried reaching out to Lola Traylor for a couple days without avail, so we decided to stop by the office. The gentleman at the front desk was not very helpful and also informed us that we would both have to fill out a rental application before we could see any properties. I said I did not plan to fill one out because I lived here, and after a pause he stated he did not see any way I was not going to have to fill one out in a bit of a rude tone. All of our interactions from this point forward he spoke with a rude tone/demeanor. I more clearly stated I already owned a home locally and had no intention of filling out the application. He then finally got it and said ok then just my friend would. I also asked for clarity on why they would want someone to submit personal information in an age of identify theft, before even being allowed to visit a property. He did not know or refused to give any answer and just said that was their practice. With that we left and I attempted to call Ms. Traylor on the phone directly, she did not answer so I left a voicemail asking if we could see a property and asked if there was a way to do so without submitting such potentially risky information, or at the very least some reason why she would expect someone to provide social security numbers etc. for just a showing. About 4 hours later I received a text message from her which said they were not showing the listed property and then asked me to fill out the credit application and then after that I could call back.The key counterpoint to this is we then went across the street to Coldwell Banker. They were EXTREMELY helpful and friendly. They had heard about the Re/Max policy and even explained why they thought they might do it (your competitor was more helpful about your own business than you... sad day as a company).Few facts about me, I have worked in a number of businesses which required good customer service skills. Today I am a manager with a good number of staff under me. If any of my staff behaved as this office has they would be written up. I expect to be selling the house I own now in Tehachapi AND buying a new house to upgrade. I now know one company I will not ever list or buy with. So not only has this cost the loss of a potential rental customer but also both the sale and purchase of a home. I will most assuredly let anyone I encounter know to avoid this agency. I am not sure what happened since people were posting such positive reviews, but something has gone afoul.
