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November 2023 by Thomas L.
I can't say enough positive things about Pro Tech, the staff and service. I have a home in Tehachapi and my shop and other home is in Northern California. Without fail, my van develops a small and annoying problem when I am here a couple of times a year. This time, it was the high pressure power steering line. Two other shops couldn't be bothered to even look at it so I had been told it was the steering box. I swung by to have it looked at Pro Tech and the owner told looked at the van and told me it wasn't the steering box or its seals but the high pressure power steering line. He told me to get the line and make an appointment, which I did and when the line came in to the auto parts store, I made an appointment. I dropped the van off with the line, got a ride from staff to my home and quickly the line installed, an hour labor and my van back in order. 5 stars all around for the experience. I recommend Pro Tech on J Street to anyone who want's an honest business man and business that clearly operates with integrity. 5 stars for Pro Tech, Tehachapi.
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September 2023 by The Shadetree Investor
You see all these 1 star reviews? That's because they deserve it. It looks like my review disappeared about when they tried to screw me over then locked the doors on me when I wouldnt have it. DONT GO HERE, worst place in ALL of Tehachapi!
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June 2023 by Tristan SIMPSON
Charged me $160 just to check the diagnostic to my car and it took them all day. Noting but a cash grab.
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April 2023 by Stephen Behra
These guys are crooks, I brought my vehicle in for a brake and light inspection. A 350.00 dollar inspection. The guy at the front calls me, does not leave a voicemail so I called back. He stated my vehicle failed the inspection due to a brake light being out. I work in collision repair and my lights were all in working order. He then tells me he will put a bulb in for 80.00 dollars.I explained all light we’re working when I dropped off the vehicle. He said well they aren’t now. So I asked if I could come put a bulb in myself. He said if I did that he would have to charge me 700.00 dollars. It takes less than 5 minutes to install a brake light. So he pretty much strong armed me into paying the extra 80 dollars. I even called back to give tho owner a chance to call me before leaving a review. I never received a call. So here ya go, being in the automotive industry I don’t recommend this place to anyone
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April 2023 by Stephen B.
These guys are crooks, I brought my vehicle in for a brake and light inspection. A 350.00 dollar inspection. The guy at the front calls me, does not leave a voicemail so I called back. He stated my vehicle failed the inspection due to a brake light being out. I work in collision repair and my lights were all in working order. He then tells me he will put a bulb in for 80.00 dollars.I explained all light we're working when I dropped off the vehicle. He said well they aren't now. So I asked if I could come put a bulb in myself. He said if I did that he would have to charge me 700.00 dollars. It takes less than 5 minutes to install a brake light. So he pretty much strong armed me into paying the extra 80 dollars. I even called back to give tho owner a chance to call me before leaving a review. I never received a call. So here ya go.
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November 2022 by Darrell Schokman
Took my Toyota Tundra in for a have emergency brake adjusted, Left vehicle there for a inspection and was told that the cost was going to be 682 plus dollars. Price quoted were $ 170.88 for parking brake shoes, one parking brake return. spring $ 40.78 and finally$360.00 to remove and install parking brake shoes, Needles to say I chose not to do business with them, Was charged $ 140.00 for a so called inspection which was not done. Went to another honest shop and was charged $ 90.00 to fix the problem. Buyer be aware, I will stay away from them.
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August 2022 by Steven Miller
Check engine light started flashing on a cross country drive. Got towed here. Fast, friendly service. Richard was very helpful.
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May 2022 by Graysen
Left truck for 3 days for an oil change and diagnostics on a CEL. Got a call on third day, no oil change done and all they knew was the code for the CEL. This cost $280Services: Tire rotations
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March 2022 by Rose Wilson
They were so honest we thought we needed rear bearing on the RV all we needed were new tires and a front end alignment Thanks Jeff. @Protech....Rose W.Services: Wheel alignment
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February 2022 by flerida ruppert
First time attempting to use this shop. I have an extended warranty on my vehicle but I am responsible for paying for the diagnosis fee. Once the shop realized this, they tried to price gouge me with a $280 diagnosis fee. They wanted that fee up front.I recently had work done at a dealer service department and was only charged $50 diagnosis fee. Stay away or beware, they will try to take advantage of you. I immediately picked up the vehicle and will go elsewhere.Service: Transmission
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January 2022 by 314rjm
outstanding customer service. they completed the repair the same day i called. other shops in town could not fit me in for a week or two. and they stuck to their estimate - no additional feesService: Electrical repair
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August 2021 by Jeffrey Bishop
We take all our vehicles to Protech in Tehachapi for smog, they give a small discount for canned food donations. They are on time and perform smogs quickly. Today, I returned a week after having my ABS module bleed. I felt there was still air in the brake system. Jeff at the front desk got me scheduled right away. Jose one of the mechanics explained the process he did to re-bleed my ABS module and the rest of the brakes using their scan tool to activate the ABS module. There was no charge for the re-bleed. I recommend and will continue to use Protech.Services: General repairs & maintenance
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August 2021 by Scott Stafford
I was on my way to Colorado when my radiator blew road side assistance had a few places to take it to and just from the name it self I picked them and I am glad that I did they were very helpful in getting my truck fixed in e very short amount of time I will definitely recommend them to anyone and will always use the again when going through Tehachapi awesome people and customer service.
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August 2021 by Jeff B.
We take all our vehicles to Protech in Tehachapi for smog. They give a small discount for canned food donations for smog service. They always are on time and complete smog quickly. Today, I returned a week after having my ABS module bleed a week ago, I felt there was still air in the brake system. Jeff at desk got me scheduled right away. They re-bleed my ABS and entire brake system at no charge. Jose one of the mechanics fully explained the process he used to bleed my ABS module with their scan tool. I recommend and will continue to use Protech.
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August 2021 by Victoria V.
We took our Prius in because it wasn't accelerating on the freeway going up hill and we could hear a noise coming from the wheel well. They charged us over 200 to diagnose us with a bad catalytic converter and wanted over 3000 to repair it. Charging for 2 hours for a diagnostic that wasn't going to be put towards the final bill is nothing short of robbery. The worst part was how rude the man was when attempting to demean my partner and I by saying things like "oh you had to go ask the boss" because I went inside with my partner to get an understanding of what was happening with our vehicle. Do not support this business.
