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February 2024 by Joshua Cloutier
This store went above and beyond in saving myself and family from being stuck by bringing a part directly to me. I am very appreciative and will seek out NAPA first and foremost whenever I need a part from now on. Thank you guys.
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November 2023 by Jorge Flores
Thanks for your great service, I really appreciate it
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May 2023 by Virgi Ia Whiteside
They have what you need.
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January 2023 by James Bockover
Very nice very friendly
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November 2022 by cmjones005 (cmjones005)
Big Auto parts store with a small town feel. Get to know your specialist and build a rapport with them while you build up your vehicle. They might be able to suggest some modification, alternative or just idea you may not have thought of in your difficult quest to repair your vehicle. They carry odds and ends that other stores may not. Overall experience was good for me the many times i have gone during my breakdown.
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November 2022 by Jason R.
Always good service, the parts people and manger are always helpful, fully recommended for people that need parts asap
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September 2022 by recon6975
Great staff! Always friendly and helpful! My go to for auto parts.
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May 2022 by Chris S.
NAPA AUTO PARTS in Novato and Petaluma have the best service, responsiveness, courtesy, professionalism and just flat out care about getting me what I need and when I need it. The speed at which they get my specialty stuff or popular stuff that they just sold out of is outstanding. Joan at the front counter.... great. There's this kinda quiet guy in the back, not anti-social but people aren't his thing, well he is fast and knowledgeable. When he's had to help up front... you can tell he cares about getting the right item and about the company. Stellar team there. As a woman, I feel good be in there. I have never felt like I was being upsold or like I couldn't trust the advice or recommendation. You know what I mean, right? NOVATO & PETALUMA ROCK.
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April 2022 by Matt Conrad
Had everything I needed.
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March 2022 by Brenda Maher
Friendly and helpful. But turn on the dang heat!
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August 2021 by Paul W
Do what they do help you with what u need
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July 2021 by Gerry Smith
This is my favorite auto parts store in town. The staff is knowledgable and the parts are better quality than the other parts stores around. If it's not in stocks they will order your part and it will be there in a timely manor.
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July 2021 by Kris Verren
Got my parts.
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June 2021 by Allison Forster-Anderson
I have had my oil changed 2as and they never had the Air Filter. So, I went to Napa Auto and They Did Have my air filter for my newer 2020 Nissan Kicks. So I bought it and the Nice Professional employee there INSTALLED it for me!!!! Thank You!!!
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May 2021 by Seán Mc Veigh
Helpful staff especially when locating a 33 year old truck part.
