Big 5 Sporting Goods is a large retail store offering a wide range of sporting and outdoor gear across approximately 11,000 square feet. The store features athletic shoes, apparel, accessories, and equipment for various activities such as team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. Customers appreciate the good quality items and often find deals, especially with coupons sent via email. Staff members are friendly, helpful, and eager to assist, creating a welcoming shopping environment. Customers have noted helpful associates, including one who was particularly patient and understanding with children with special needs. The store is well-stocked for different seasons, although it can feel crowded due to the amount of inventory, which may make browsing a bit challenging. One notable customer service experience involved a manager who promptly replaced a defective rechargeable flashlight, demonstrating the store’s commitment to customer satisfaction. Overall, Big 5 Sporting Goods is known for its friendly staff, good selection, and positive shopping experiences, making it a popular choice for sporting and outdoor needs.
