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May 2024 by Tyler Stabile
Amber Oak self storage was a great place to store my items between moves. The facility is clean and seems very secure. The office staff were very nice and accommodating. I would highly recommend Amber Oak for all your storage needs.
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May 2024 by john f jack neville
Great units. Great price.Professional staff. Thanks Chysti.Always making sure my belongings were secure.
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March 2024 by Daniela Watts
The customer service I received was UNREAL! 10 stars if I could! Chrysti was exceptional! She made the process so smooth and easy. I called before arriving, let her know I was on a time crunch but needed a unit. She informed me of all the units available and all the information for each unit. By the time I showed up everything was ready to go, I was out of there within 10 minutes. She understood what needed to be done and excelled! The units are clean and the property is well kept. This will be my 3rd time getting a unit here, I will always come here if I need a storage unit!
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February 2024 by bri backhaus
The young woman at the front desk was very kind and her comfort and knowledge with her position made everything extremely easy.
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January 2024 by Aglet D
Actually a great storage space but the hours you have access is horrible. No earlier hour access or evening access. Not convenient if you work longer hours you cannot get to the storage unit because they are closed. If they stayed open later at least a couple days a week that would be a vast improvement. I checked out of my unit at the beginning of the month. No pro rated rent charge the full months rent of over $150 no partially refunded rent
Total rip off after years of giving them money they ripped me off. Renters beware if you rent here.
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November 2023 by Tyler Holbrook
Safe. Secure. Clean. Christie and Charli are both nice and very quick to help you with whatever you need. It's a tad pricey but, you get what you pay for.
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September 2023 by Dennis
If I could put negative stars I would!! I rented a unit and was in the process of getting my property in it, I had a female Heather,and a guy with her Steve,come to my unit asking if I had a way to cut a lock,they had lost their key,so I said go to the manager Christine and have her cut it, she said she had been trying to get a hold of the manager to no avail. I said the only thing I had was a hack saw,she and Steve asked if they could borrow it. I again told them they should go to the manager. They claimed they did,and CLOSEING is at six. SO I looked down at the cameras and gave the saw. I spent another fourth five minutes to an hour unloading the truck,I got done walked down to their unit to get my saw,I noticed Steve not so good at cutting,damaged the door,so I said get a piece of plastic go between the door and saw, they didn't get it so I took the saw and had them hold flat plastic between as to not damage further. The lock was nearly cut I only made a few strokes to finish. This Heather woman asked if I'd help with my truck to haul their stuff out to her property,and she would pay me,so I agreed,got to where she said was her property and asked me why I had cloths and other belongings in the back of truck, I said I was looking for a place to park my travel trailer and live out of it till I got back on my feet,she said if I would guard her property I could park my travel trailer there for free if I guarded her property,I agreed,thought was a blessing for me. SO put my trailer there,went to go get some of my posestions,came back and my trailer was gone. Got strange behaviors from these two people, thought about the situation,so the next day I went to storage and talked to Christine, she blamed me for the cutting of the lock,yet she was manager and there with cameras the whole time and did nothing, so the owner and manager kicked me out? If there was a problem the manager should have gone out to the unit Heather and Steve were at and stopped the situation,cameras all over. But the manager did nothing,and put the blame on me!! All I did was try to help others! Isn't that supposed to be the Christian way. I didn't even get my stuff moved in and was forced to move out. Because the manager sat on her lazy rear ,watched and did nothing. Again cameras all over! Talked to others that used this place,they said their property was damaged,and other said stolen. SO their is no responsible managers or owner!
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August 2023 by Denise Correa
This was such a wonderful experience. Charli went above and beyond to help me out and make my move as smooth as possible!!Thanks Charli!!!!
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January 2023 by Holden SS V Redline
I recently started using Amber Oaks storage in November 2022. My overall experience with the facility has been pleasant. Most of my interaction has been with Christie and she is very friendly and pleasant to communicate with. This is not a large city, and recently I saw her at the grocery store during the holidays. She did not have to go out of her way and acknowledge my family and I but she did, and remembered our names. If I had any gripes about the facility itself, it would be the lack of climate control considering the extreme hot and frigid temperatures in this area. Otherwise, the facility is clean and well-kept and has security cameras everywhere.
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January 2023 by Dayna Wells
Just rented from these folks, super friendly and helpful, clean and well run facility.
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November 2022 by Denise Michels
Exceptional service & very well maintained. Highly recommend this place for your storage needs.
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October 2022 by Rosemary Powell
Nice clean storage space. Amber set me all up easily. Very accommodating! 5 Stsrs!
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October 2022 by Lucila Nordstrom
This storage is only my security. Bad experience. If I could rate no star, I would! No humanitarian consideration. No probation. Not climate controlled. Hides agenda. The desk will not tell you everything unless you ask questions, or else tell them your plan. They want to know your plan first. If you dont tell them, you will regret at the end.Manager can not decide or loss the job.Before committing, ensure you know the whole plan and tell them.I was only aware that no probate upon committing the unit. In fact these people will not tell you about the security of your stuff. Theyll just stare at you.This storage expect you to know their job. That means you have to read the whole book they have for you.The storage will not take liability. This storage is just a security with a room for my stuff.Thats what I am only paying for. Other concern, the storage doesnt care.Do not get this storage if you plan to keep your stuff for big moving out. This storage will not allow big movers to get nor park by your unit or you have to hire a smaller trucks only to move your stuff out of the unit and load it to your big company movers outside the facility. KMART parking lot is only what they can tell you to park your hired big movers and off course its out of their responsibility now. Load your stuff little by little to a smaller trucks out from your unit, then unload from the smaller truck and load to your hired company movers in Kmart where you parked at a couple of buildings away.This storage is not recommended for international moving family.This storage is not good for military moving family.This storage will not give you mercy.Ensure you know everything about moving before committing this storage or you will regret at the end.This storage will never support your critical situation.All this storage care is only about money and security of your stuff while in contract and nothing else.Do not rely on these people about your moving. They are not expert to help you move smoothly.Put it this way: get a room for them to watch. And pay. Period.I would not recommend this storage and never use again.Some of the people on desk are maybe friendly but no knowledge. Do not rely the description on the website. Its only to attract to a customer. I regret.
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September 2022 by stevenamy j
Amber Oak Storage was so great to do business with! They have amazing customer service, and a very clean, secure facility!
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August 2022 by jody wade
super friendly staff highly recommend
