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April 2024 by Mike R.
Drive up window to get my prescription medicine. It is both convenient and 98% on top of what I need. They even send me a text message to confirm it is waiting for me to pickup. I've never asked that the meds are delivered. Three years of consistent service from them deserves this commendation
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February 2024 by Ash Castro
Made an online appointment for a vaccine. Arrived and they don’t have the vaccine in stock.
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February 2024 by Rachel Zimmermann [they-them]
These pharmacists will literally refuse to refill insulin because it’s a little early after a doctor *orders it.*
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February 2024 by Sam B
They have shut the pedestrian entrance but kept the one for the parking lot open, disgusting.
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December 2023 by Stanley Mui
I just spoke to Raquel over the phone. I need to get a prescription filled and I need to get pre authorization. . She was great. She listened to my questions before answering. She has the perfect accent that I could understood . She talked without sounding like she was in a hurry. She explained how the pre authorization process works. She really wanted to help me and I can sense her dedication in a very stressful environment . Every time I went there , there was a line. I presume that people who pick up prescriptions might be irritable because they are sick and the staff there has to deal with and put up with that day in and day out. Thank you Raquel and the staff of this Walgreens. The score of 2.9 is not warranted as it deserves 5 stars.
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December 2023 by Jack Rorke
Worst customer service in any pharmacy.. I have covid told to sit down and wait..while the pharmacist is on her cell phone.. virtually no one else in the pharmacy.. & I’m made to wait IN THE STORE WITH A FEVER OF 101.Very Bad staff mgmt.. never again..Their poor judgement created a hazard for every customer in the building..
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September 2023 by Richard Tushemereirwe
Always nice to visit Walgreens. They have awesome stuff for good prices.
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July 2023 by Abe Cardoza
This place needs help. Some employees there are nice, but some are just clueless. Today one employee was standing near the front of the store smoking a cigarette 10 feet or less away from the door. Great image for the store. Try walking a few more steps so the first image somebody has of the store is some braindead-looking guy with a lit cig in his mouth while texting on his cel phone. Ok, having said that, the pharmacy is good. It's my local pharmacy, I've gone there for stuff for 6 years now since I moved to the area. I don't shop there though. Insurance covers my prescriptions but I don't buy much else there because the prices are too high.
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June 2023 by Shabnam Raziei
I’m satisfied with your store and I usually come there for photo printing.Most of your employees are good, but one of your employees, Roberto, has a very good customer service and is very patient.Thank you
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May 2023 by Gabriel Serrano
Been about a month and still haven't gotten my photos developed. They said a week.
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April 2023 by Will B.
Worst experience at Walgreens ever this location let's their employees be rude and laugh at their customers and when you try to complain you get kicked out of the store I wonder how are they staying employed I will keep posting if my issue is not resolved
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March 2023 by Zornitsa Stoyanova
Today I called to check if my medication is available for pickup. My doctor sent the prescription a week ago. So I assumed that my medication will be ready. Today I have to take it. After 10 min talking to computer systems, finally got answer by real person a woman that was so incredibly rude, when i asked her why my medication is not ready. Her answer was to call in 2 months to check maybe they will have it. WOW this is not the farmacy that you want to be dependent on.
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March 2023 by irene eason
Outstanding Customer Service provided by Roberto, Sung, the Manager, and the friendly and professional man working in the Pharmacy! They all went above and beyond to make my shopping experience super!
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February 2023 by Lindsay L.
I am currently suffering from malaria medication overdose symptoms because a pharmacist did not double check and question the prescription sent over by my docs office before dispensing. Heaven forbid a pharmacist calls to verify use instructions. All said pharmacist could say to me was "tee hee so sorry" when I called. Mgr could not care less as well. I cannot wait for their jobs to be automated.
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January 2023 by Tana
I recently shopped at Walgreens a couple days ago. Looked for a nearby drug store to add Cash to the Lyft riding App. As i proceeded to perform this transaction, i found the person waiting on me to be so helpful and attentive to my needs. This impressed me that a store that has been in the neighborhood for years was missed by me. Now, after visiting this store twice in the last week, i've decided to make Walgreens my drugstore of choice for now on. The store is not as busy as CVS, the employees are much nicer towards their customers, and they have a bettter selection of candy and food items, appliances, and accessories for cell phones that their competitor has decided to stop selling. It feels more like an old fashioned store that i grew up as a child, and this is what i prefer. The kind of store where you can find rubbermaid storage containers, can openers and blenders, sundries, cosmetics, and gift items. This store reminds me of Long's Drugs, which was a staple in the SF Valley for decades.Definitely try shopping at the Tarzana store. It may not be a big store, but it has a neighborhood feel that is preferable over huge chain stores that give little customer service. Great job Walgreens. ???
