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August 2024 by Ghazal Trs
This post office has very friendly and responsible staff. It is usually quiet and has a large parking area.
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July 2024 by Leo MB
Bad service all around, and the mailbox lobby does not open when it’s suppose to.
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July 2024 by joy neal regula
Called them this morning to say intercom mail carrier access lock needs to be replaced from vandalism… postmaster said “tomorrow “ I said “please notify the mail carrier regarding no access and lock issue and to contact me from intercom for access…he said he would … and didn’t bother … how do I know… because mail carrier just gave me a notice fifteen minutes ago to call MARVIN regarding lack ACCESS…
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July 2024 by Mary Parker
I went to this Post Office to mail a card for Father's. Used service kiosk, both machines wouldn't take credit card. Used the same credit card somewhere else, no problems. FIX YOUR MACHINES.
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July 2024 by Bubs Miku
Employees are lazy and liars, my tracking number showed that my package was "held on request" but we never did that and there was no slip left anywhere, a second package was suppose to be delivered as well we waited but the mailman never went out of his truck we went to the post office after realizing no re-delivery attempt was being made after a couple of days and they gave me the run around saying my packages were not held there but are sent to Rinaldi that morning she saw it herself being taken away to go Rinaldi and because they dont have a place to keep the packages there the lady didnt even get up to check at all and insisted no packages were there and just dismissed me, when we got to Rinaldi at least they actually checked back there and said it wasnt with them but IS in fact held in Tarzana. Do not leave unless they actually go back there and check! These employees in tarzana office are the worst!
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June 2024 by Misha Kreinbring
My stuff was said to be at this location but it is litterally on the other side of the valley. This happened electronically and on a phone call. When I got to the location an hour after opening the staff who was polite told me I was too late and it got sent to a new location.
They have a poster for this on location. How has this not been fixed electronically.
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June 2024 by LITERATI AUDIO
DO NOT DROP OFF MAIL at this location. TWICE I have had checks stolen from my mail AFTER I dropped them off. I am not 100% sure if they were stolen by employees at this location or maybe the next place down the mail goes, but it has happened TWICE.
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May 2024 by Leila
Beyond rude and unprofessional staff
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February 2024 by Poyol Sh
The older lady who sitting there is so rude and she is arguing with customers and trying to not honor the service they did it hundred times before just repeating herself loudly and do not let customer talks.
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February 2024 by Ivan C (Truko)
This location doesn't respect the hours for the po box and lobby.Few years ago it was a great location, it was open until 12am.Now, they close it when they want. If the hours says 5am to 4pm, they close it at 3pm.
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December 2023 by The Jewel Riders Archive
Location is unnecessarily, understaffed and overcrowded.
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December 2023 by Thomas
Quit messing around and ship peoples packages. Been sitting at your docks "accepted" for over a week.
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October 2023 by terryjeru
I've been a customer of this P.O. for 30 years. Have never had a problem with it. The workers are professional and efficient. The machines work. Never a foul up.
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October 2023 by Karlajon
The lady Laura is very rude and unprofessional and makes you spend more than what is needed when certifying mail without signature she says must complete the 2nd green paper BUT that is NOT TRUE--- only one expense is required or both when You Want it signed and returned to you (it is not mandatory to use both all the time). Glad to have had this matter cleared with an honest post office representative. Laura keeps getting complaints by many but no attention from post office general manager. Why??
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September 2023 by Anthony Walker
As always great service! Thank you