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March 2024 by Patty Surkin
I would give zero stars if it were an option. There is an issue with something every time I have ordered from this location. Tonight was the last time I will order from not only this location but from ANY Dominos period. And the little man with the accent that is running this place into the ground and taking Dominos reputation with him is the most unprofessional and rude individual I’ve ever encountered. He knows absolutely nothing about customer service. He immediately becomes defensive before even hearing a customer concern. He refuses to honor things clearly stated on the website. His reasoning is that it’s the national website, not his so he doesn’t have to. Tonight’s issue…..I ordered the same thing I always order, two medium pizzas and an order of cinnamon bread twists. The cinnamon twists were some sort of old, stale flat bread that they dumped cinnamon all over. It was as hard as a rock and taste disgusting. The dough was close to being completely raw on both pizzas. It was nowhere near being fully cooked and I doubt it was even safe to eat. I threw the entire order in the trash (it was THAT bad). I definitely wasn’t surprised to see many others have shared similar experiences. It’s such a shame because I’ve always loved Dominos pizza. I am however very surprised they have allowed this location to continue operating under their name given what I have read here today. In the pictures I have included you will notice the very end (crust part) is cooked dough but everything in front of it (yellowish/orange) is the nearly raw dough. In what appears to be cheese in the 3rd pic is actually a clump of raw dough.
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March 2024 by Sarkis Akopyan
Ordered pizza 11:36am it's 1:10 pm,o'clock haven't received it and thay have the worst coustomer service , i called the number listed no one answered the phone im on hold for 15m
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March 2024 by Shariz Cummings
I order a pizza while I was at work and I was suprised if got in what felt like 20 min my coworks were even shocked because I had told them I was ordering and there it was. Out joy at its delivery was quickly taken away when we saw the pizza. It was undercooked with almost no sauce on it. I called the store wanting to get a new one and the guy who answered started making the excuse that they don't really do much to the pizza they just put it in the oven and he suggested that next time I put that I want the pizza well done. And I said I was confused I've ordered this exact pizza multiple times and never had this issue one time I ordered it and it had no sauce and I didn't say anything then but this time it's not a problem of being well done its still raw. And he said yeah well what to you want a store credit or a new pizza. His disregarding and almost annoyance made me not want anything from this location I told him that I didn't appreciate how he's almost in turn blaming me for not ordering the pizza well done he then got very defensive and said oh my God I didn't say it was your fault I its no one's fault its the oven. And I said I didn't say you were out right accusing me you were implying it by saying I should have gotten it well done (even though it was still raw) but I don't have confidence in them to make me another one if that was going to be his attitude about it. I wasn't interested in fighting I'd rather take the lose them get another messed up pizza. Long story short I wasted 30 bucks and I won't be ordering for this domino's again.
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February 2024 by Ijascode Hands Off Marketing
Can't go wrong with this location. Been coming here for over 20 years now.
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February 2024 by Anthony Avalos
I don't agree with having a minimum due to use your app, I shouldn't have to order more food just for you guys to deliver even though I'm paying for the delivery fee. Fix this and I'll update my review.
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January 2024 by LITERATI AUDIO
The older guy tried to scam me. I paid $16 online, went to pick up my pizzas. He told me that wasn't the price I needed to pay another $16. And to pay or leave. I showed him my receipt on my phone, he told me that was "different". Only when I asked to repeat everything to me while I recorded the conversation did he leave me alone. Don't order from this guy unless you want to pay double when you get there.
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January 2024 by Kocha Kochav
We ordered 2 large pizza online it was a special 2 large with 2 topping for $9.99 each the dough was not tasty like the location on reseda blvd and vanowen, and the topping was stingily a lot less than the one on reseda. And the location was hot no air condition we had to go outside to eat because it was cooler outside when it was 76 degrees outside. Never again I will go the extra miles and stick with the location on reseda .
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January 2024 by MissCrysNicole Love
Always quick and great attitude!
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December 2023 by Waqas F
Lazy fools who work here cancelled my order 1.5 hours before closing for no apparent reason at all...
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December 2023 by Shirin Bagheri
I get both pick up and delivery frome Domino's pizza, and it's been years since I'm their customer. They are friendly, on-time and professional. I highly recommend to everyone.Vegetarian options: You can always choose veggie toppings
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December 2023 by Victor
This location was fine till they hired some short guy with facial hair who doesn't wear a face mask while prepping the pizzas, IT SHOULD BE A REQUIREMENT. On two separate occasions, I've found hair. Especially on the free redeemed pizza.
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November 2023 by Morgan
Don’t waste your time with this location! Please see order online through the app, turned on the tracker and waited, after a certain amount of time got a notification that my order was canceled without any explanation, tried to call the store multiple times, but nobody ever picked up. Very upsetting & disappointing.
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October 2023 by Tal K.
RUDE manager/owner. I ALWAYS order from here for my employees and very often, I have had multiple issues and encounters with the racist man who I believe is SINA or the owner. He literally HUNG UP on me today after a WRONG order they sent me and he wanted to CHARGE me again on top of then. The "tracker" was not valid as he didn't do his job on updating it..as he confirmed it was a problem on his end. We literally spend a hundred dollars every week or two on this place and will no longer due so. I actually contacted Domino's corporate headquarters at this point to get this location handled and look into these sketch people. Oh might I add, they have over charged my CC twice already on different occasions, fraudulent charges.
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October 2023 by Juan Vasquez
Worst place I have ever place an order on line service is the worst starting with management they tell you 15-25 minutes wait time and it turns to an hour and 15 minutes the delivery guy is no where to be found I try canceling the order the manager said the app lies is an unprofessional business for sure
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October 2023 by Kaylah
Always cooked to perfection. Staff is polite.
