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November 2023 by J. D.
A family member referred me to Westlake Properties for the task of arranging getaway vacations in the North/ West Tahoe area. Although we have been graced with 100% satisfaction, we have yet to submit a review after utilizing this wonderful company for nearly 20 years. Julie has been at the helm for as long as we can remember and we have been constantly met with effortless compassion. Thank you for the ease of making our visits throughout the years a memorable experience. Our favorite is the Tahoe Park Cottage, perfect for us and our favorite restaurants, the Firesign Cafe and Sunnyside are nearby.
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August 2023 by Jenna F.
My family and I rented from West Lake Properties from in August 2023. We received the worst customer service from Julie Weed. We expressed our concerns/issues with the property, but each was dismissed by Julie. We discovered on multiple beds there were dirty linens. When we brought it to Julie's attention so brushed it off as the property being "an old house" and probably just stains on the sheets. We ended up washing all the linens at 10pm the night we got in and all of the "stains" came out. Stains or not, even Motel 6 offers clean and stain-free linens. We had to clean pots and pans before using them. We also had to clean the bathroom before being able to use the shower. It is understandable that Julie does not do the cleaning and servicing herself. However, in owning a property management company, part of your duties is to oversee the company doing the cleaning. Julie expressed no concerns and even a sincere apology for the poor experience my family had. I was shocked at her lack of customer service. Do not utilize this company to rent from or to manage your property.
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September 2022 by Jo Ellen K.
Julie Weed at West Lake Properties has managed the ski-lease for our 2 bedroom Homewood house for the past ten years. Our experience has been terrific. Julie found us great tenants who paid on time and kept our house in great shape (we use it in the summers). When our water heater broke while our tenants were using the house, Julie was able to replace it the next day. She has a great cleaning crew too! What I liked best is that Julie and her staff are in the area, so they can pop over to check on the property and are available asap if something goes wrong. We live down in the Bay Area, so it has been truly comforting to know that Julie has been there for us!
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February 2022 by Brenda and Greg East
Julie was great to work with and made getting access to home very easy. We will definitely be using the company again for another trip to Tahoe!
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February 2018 by Sean Wiley
Julie and Wendy are so nice and friendly. They are easy to work with, and down to earth. Best of all they work hard. Great Full Service Property Managers from Sales to Vacation Rentals and everything in between.
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February 2018 by Chris Holscher
We stayed at one of Julie's properties. It was fantastic. The house was very clean and well equipped. There was a lot of snow on the ground but the driveway and walk to the door were clear. We will definitely stay at a West Lake Property again.
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February 2018 by Nicole Wiseman
Had a wonderful weekend away from our busy lives in one of WLP rentals near Sunnyside. The WLP team was spot on matching our needs with the appropriate accommodations. Their friendly flexible approach to business makes them a pleasure to work with. We'll definitely be renting from WLP in the future.
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February 2018 by Dan Diez
Beautiful! Very easy to set up and have a perfect stay. Thanks especially to Julie for being very polite, pleasant and easy to make reservations. They worked really hard finding us the perfect cabin for my fiancé and I. Would definitely make reservations any time of the year, not just in winter like this time. We walked to a restaurant at the end of the street had a great dinner. Another night brought dinner home to eat at the cabin. Loved the hot tub, wi- fi, nice views, quite which we liked! Fire Sign Inn, close by had the best breakfast. Their french toast was awesome. It was a nice touch to see all the cool experiences of past renters in the comment review book on the coffee table. We left some of our experiences in their too, like seeing a bear etc. Thanks again West Lake Properties!
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February 2018 by Sally Weed
From experience I know West Lake Properties will deliver excellence in every instance - reliable, prompt and with a smile. Cabins are cheerful, inviting and clean. My bed was VERY COMFORTABLE.
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February 2018 by Chad Norton
Getting ready for another trip to Tahoe next week and thought it was high time to give West Lake Properties the 5-star review they deserve. We've rented cabins from Julie and her crew for the past few years and always look forward to their friendly, accommodating service and choosing from their incredible range of comfortable mountain retreats. Our only regret is that our trips are never long enough. Keep up the great work WLP!
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February 2018 by joe wanger
very efficient,knowledgeable,always helpful and friendly, W.L P is my preferred realtor.
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February 2018 by Paul Elles
My family and I had a great experience with Westlake propertys Julie and her staff were kind and full of information for fun things to do and great places to eat. The house was clean organized and very comfortable just as advertised . I will come back and use Westlake properties in the future we had a great stay. Thank you Julie and staff.
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February 2016 by David Barnard
We stay in West Shore because we love the area and have a lot of friends that stay there. We made a reservation online and when we received the invoice, they had changed the price. We sent them a copy of the agreement and verification and they still wouldn't honor the contract. Definitely won't ever do business with them again. Really disappointed and feel they do bait and switch tactics
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February 2010 by Gregory P. Smith
We've leased a few properties from them over the years as seasonal ski leases. They are good to deal with.
