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August 2024 by Adriana Garza
Very bad customer service!
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January 2024 by Chris H
As other reviewers have said the pharmacy is very under staffed. Minimum an hour for prescriptions if you ask for a rush. And not because they aren't working hard, just not enough hands.
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December 2023 by lakrisha kelley
Great store
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September 2023 by Jon Myth
The phone system is inefficient and unhelpful and takes too long to navigate for no information. When you have to call multiple times this gets extremely frustrating and irritating. The pharmacy staff seems pretty apathetic and are not sympathetic or helpful in trying to assist you which is a huge problem when you're trying to get medication quickly.
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August 2023 by chaparrita selis
Very bad attitude of the cashier. Today Thursday August 10th 10:30 approx.
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August 2023 by Sasan V Barrow
I just have to say--the staff are exceptionally friendly and kind and gave my dog Cookie monster treats when she came in ?
They also have a variety of items that you could use on a road trip or going to the lake, a nice little pharmacy there.
It's located in the Safeway shopping center. There's a subway sandwich store next to it and a few other shops around the bend.
I can't say it enough their staff members are outstanding with service and friendliness...
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August 2023 by Barry Pollack
Pharmacy needs more help. Wait time ridiculous.
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June 2023 by Vicki Wallace
I wanted to have my prescriptions transferred from out of state to this store. After being placed on hold for nearly 10 minutes, I hung up and called back. I was told I would have to continue to wait as there were others in line ahead of me. I asked if they could call me back when they were free to speak with me and I was told that they were really "sorry, but we’re too busy to do that." i hope this feedback will be used constructively. I was basically told to go elsewhere when all I wanted to do is give this store my business. Really poor customer service/PR.
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May 2023 by Hannah H.
Been trying to refill a prescription for days and the two women who work there just hung up on me because "it's time for lunch".... thanks for nothing Heaven and Katherine.
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May 2023 by Say Barrow
I just have to say--the staff are exceptionally friendly and kind and gave my dog Cookie monster treats when she came in ?They also have a variety of items that you could use on a road trip or going to the lake, a nice little pharmacy there.It's located in the Safeway shopping center. There's a subway sandwich store next to it and a few other shops around the bend.I can't say it enough their staff members are outstanding with service and friendliness...
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December 2022 by Kendall Trego
Made a vaccine appointment, took time off work, drove an hour (in snow) and was told "sorry, there's no nurse here. Can you come back tomorrow?"You have my phone number and email address, how about cancelling appointments?Edit: I made the mistake of going here in 2022, and the exact same thing happened. Never again.
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November 2022 by Katherine Breen
Please answer your phone. It is a 40-minute drive for me to pick up scripts or ask a question. Even if you are too busy, PICK UP the phone and request a call back. I think everyone understands staffing is an issue, but flat-out ignoring customers is just poor form.
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September 2022 by Joe Moore
The Asian girl working the pharmacy is extremely rude and unhelpful. Childish attitude with zero class- getting my wife’s insulin required extra help - she needs to be fired
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August 2022 by Stephanie Burnham
Worst phone tree ever and the receptionist just hangs up on you.
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August 2022 by Just be Better
I mean what do you say... it's a CVS. If you need it, they probably got it. Visiting from Canada, fyi California champagne is NOT and I repeat NOT the same thing as actual amazing real champagne. Met an employee who was from Canada also!
