-
August 2024 by Abgar Musayelyan
Staff is helpful but they have super odd hours. Make sure you check if they're open before you leave.
-
August 2024 by Alejandro G C
UPS has proven to have the worse customer service out of all the delivery services. Every time I need to have a package delivered I ask the shipping company to use any else, the drivers are completely unreliable and most of the ones who’ve I’ve dealt with have turned out to be liars. They claim to make attempts to deliver yet they don’t, when I’ve asked them to leave my packages at the center yet they refuse to listen and make me waist my time and gas. And the manager there are as equally as useless they don’t listen and lie about why the packages go missing, or are damaged they don’t listen to the customers. If they close down they won’t be missed with better companies out there like FedEx, DHL, Amazon, USPS, to name a few.
I had the displeasure to have dealt with David at this particular location who lied that the driver would deliver my package at a certain time and almost 20 minutes past the promised time the driver didn’t show. Made me extremely late for work since 2 days earlier I had spoken with the driver to leave it at the facility for me to pick it up the next day. Cut to 3 days later I’m still waiting for my package.
-
August 2024 by Mikedeemcee
Excellent service and very professional. Was able to meet all my packaging and shipping needs. I will ONLY use UPS for all my future shipments
-
July 2024 by Delia Cruz
I irrive at 1:30 in the afternoon to return a small sofa, everything was already properly package, but the the employees told me that they could no longer assist me because they were going to close, I told them that the opnening hours were on the door and it said that the closing time was at 2:00 PM in the afternoon, but they still didn't wan to help me, they told me to come back next day more early.
-
July 2024 by Max Lang
Worst service I’ve ever received. Unfriendly workers. Opens an hour late and messed up my order. Will avoid UPS in the future and never return to this location.
-
July 2024 by Miguel Lopez
They lost my package it says it was delivered but it wasn't delivered and the proof of delivery is not even in my property they don't want to take responsibility for their drivers actions i file a claim and they say it was close because they have proof of delivery very bad service
-
July 2024 by Eliza Maldonado
Very friendly people who are always there
-
May 2024 by MiniMoto Jon
Worst business America has ever seen.. DO NOT SHIP UPS!
-
May 2024 by Mariela Mayen
This location is the worse ever, the driver lost my package. It was marked delivered but it was delivered to my door. I have a camera in my house and it never shows someone delivery the package ? today 04.05.24 @12pm
UPS DOESNT WANT TO TAKE RESPONSIBILITY OF THIER DRIVERS ACTIONS.
Customers service is really bad also I did a claim for my lost package and the lady was very rude.
-
March 2024 by Amber Smith
This location lost my package. Was last scanned here 1/22. Claims department has been very difficult to deal with. They cannot provide me any information about what they have done to look for my package. They can't do anything about it as there are "20 million packages that go through UPS daily".
-
February 2024 by Jay Elite
Shipping supplies were pricey.
-
February 2024 by ruben Martinez
Won't deliver where I live so they just send it back and say nobody was home ? just keep lying did it again no one home to except package I was here all day 1/26/24
-
January 2024 by Jeremy Smith
Can someone explain why the delivery driver left a "Sorry we missed you" notice when I've been at home all day?
-
January 2024 by Kirk Phillips
Short hours but great customer service.
-
December 2023 by Juan M López
I understand they won't deliver to my apartment complex. Which is why I try keeping up with updates, but I think it's wrong from them to put they attempt to deliver a package at 6Am on a SATURDAY, when they open at 9. Maybe I'm wrong but they should fix that and let people know when can a package be picked up.
