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February 2024 by Matt Dingman
Can never get Hector on the phone, and he was never there during regular business hours. Arturo seems like a good guy, but he always told me I had to talk to Hector.
Didn't get the HOV stickers Hector said he'd get, but also didn't tell me he couldn't get them, so I wasted a month before ordering them myself.
When I was told the repair was complete and there were no problems, I was shocked that I still have BSM and RCTA error messages. No apology for the fact he didn't fix it, and I was just told I'd have to figure out how to get that fixed myself. So he returned a broken car to a customer, which seems very unprofessional, and will surely cost more because the repair place will have to remove the bumper and do other things that should have been done while it was still at this shop.
Hector told me I was lying when I said over the phone that the side molding hadn't been repaired, then whined about being disrespected when I had told him three times that it wasn't fixed and I used an unfortunate word in my frustration. When I showed up a few minutes later, seemed annoyed that his own people hadn't done the work, but still wanted to be a baby ("I was having a good day until the way you talked to me") about the fact that he'd heard a bad word.
It pains me to write this, because I wanted to support the local small business, but I would recommend to people that they go literally anywhere else. 2 stars because the repair itself looks great, but all the bad review because the communication and lack of complete work.
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January 2024 by Nathan Zaghi
Great experience. Knowledgeable and more than fair. Thank you
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November 2023 by Hector Carrillo Jr.
I've taken my car there on a couple occasions the last year or so as well as recommended this place to some family. When the dealer wanted to charge me an outrageous price for some of the repairs I needed, Arturo and his crew came to the rescue with transparent and fair prices, honest recommendations, etc. Tough to put a price on that kind of service & reliability these days! Highly recommend!Services: General repairs & maintenance
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October 2023 by Elda Matute
I have been going to that workshop for more than 10 years, they are very professional and fair with the price. I highly recommend it.
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June 2023 by Emmanuel Salazar
Great service and great prices
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March 2023 by Lori Wright
These gentlemen are so fair and the quality of their services is superb.Services: Oil change
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September 2022 by Ralph Chavez
Clean work. Great paint. Thanks
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July 2022 by Aquiles Eustaquio
Great placed Great PeopleHector is honest and upfront on the repairs.My family and I have been coming here for years, for the same great service.
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March 2022 by Diana H.
I came 3 times to this location asking if they could replace my trunk latch (easy fix, I already had the part!) they told me to stop by at 9am so we did, the guy didn't show up till 10 and when we got there... he told us to come back on Tuesday. Unprofessional and not ready to work. Went down the street and they replaced it within 10 minutes.
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January 2022 by Matt S.
Terrible service. Arrived, parking lot was full of clearly abandoned vehicles and other customers were taking up all additional space. Told to return in 30 minutes. Returned exactly when asked and told they were closing and couldn't help me. Seems they are not in need of any more business so best to go somewhere else.
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December 2021 by Jose M.
My son had an emergency with his car...they fixed same day for a reasonable price...much thx to the owner/manager
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November 2021 by Gregg Tabor
Did a terrific job replacing car door, perfect paint match. Thank you
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October 2021 by Adam Rios
Great service
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August 2021 by Jose Gabriel
I took my car to have my bumper repaired and Hector and his crew did a Fantastic job, but more importantly, they didn't try to rip me off. Their prices are super reasonable for the quality of work they perform.
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May 2021 by Jose Meza
My son had an emergency with his car...they fixed same day for a reasonable price...much thx to the owner/manager
