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December 2024 by Kevin Kaveh
Purchased brand new lug studs for my Mercedes. I specifically asked for lug studs 32mm long as 35mm would rub the hub.
Turns out these morons gave me one stud that was 35mm in length causing damage to the lug stud AND the hub. The tire shop who installed the studs didn't notice that one of them was too long.
Don't trust these guys, go somewhere else. They clearly don't pay attention to details.
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December 2024 by Jim Coury
Living in a retirement community in Arizona using my 2005 Mercedes Benz 350 SLK for routine errands around town I damaged the rim on a front wheel. The only place that had an original wheel for that model was 600 miles away. Steve broke a set of four and quoted a price that included shipping. He told me it would take a couple weeks to chrome it and took a credit card no. and said it wouldn't be charged until it was shipped. Later I realized I probably wasn't going be home when it would arrive and called and arranged for it to be shipped the day I was to arrive home. CC was charged that day and the wheel arrived four days later. Bill at the tire shop in Tucson commented when the new tire was being installed, "Like on the show room floor in 2005."
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September 2024 by R Hagood
I have purchased two sets of wheel from LA Wheels. The first set I was extremely happy with. The first set looks great to this day. I then bought a second set for my SUV. This set the chrome plating is peeling off. I live in the northeast, we get snow and salt on roads. I am very aware of this and we know to get vehicles rinsed off ASAP. I feel I have a bad plating job. I called LA Wheels and was given a cell number and told to send photos. I sent photos along with my purchase and contact information. Never heard from anyone. Sent text and several emails, crickets. I called and spoke to Steve today and after he looks at the photos he says corrosion, not covered by warranty. I feel it is a bad plating job. The chrome is bubbling up and peeling off the rims. I thought I would get some type of remedy for this. With the customer service I have received and the quality of this second set of rims. I would advise staying away from LA Wheels.
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July 2024 by Jorge Palacio
Excellent quality, beautiful wheels! Fantastic customer service and the time from order to receive was reasonable due to made to order. Packaging was superb. Thanks. Highly recommended.
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June 2024 by Norman Kleinau
I RECENTLY WENT TO LA WHEELS AND TIRES AND PURCHASED A NEW SET OF CHROME EXCHANGE WHEELS AND I HAD THE PLEASURE OF MEETING ALL THE STAFF VERY REASPECTFUL AND HONEST AND A GREAT FRIENDLY ENVIRONMENT I TOTALLY RECAMEND THE COMPANY AND THERE STAFF TO EVERYONE . I HAD A GREAT EXPERIENCE. THANK YOU SO MUCH
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April 2024 by Stephen Anthony
The rims took a few extra weeks due to the holidays but it was WORTH IT. I called a few times and drove them crazy but they always reassured me and let me know what was going on. At one point they had to redo one rim that wasn’t perfect. That’s what these guys are about: an excellent quality product. Old school style. My rims look amazing and can withstand Oakland roads. I would order from them again in the future. Thanks!
-Janet Toliver (written on my Google business account)
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March 2024 by Nicholas Seldon
100% satisfied with quality, price, and turn-around time of the two full sets of wheels they did for me (Jag and Land Rover).
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November 2023 by GEORGE JOHNSON
Terrible customer service make me feel helpless and I spent money up front was beginning to think it all was fraud no more money spent here
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August 2023 by mac bernd
I purchased four chrome exchange wheels for my 2008 Corvette from LA Wheel and Tire. The wheels were gorgeous, communication was excellent, and the refund for my exchange wheels was handled perfectly. I highly recommend this vendor.
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July 2023 by John Maloy
It took a while to receive my custom chrome wheels. But it was worth the wait. They are absolutely beautiful.
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May 2023 by Victor M.
LA Whee &Tire is the place I come to when I have any problems with a flat or just to fix any curb rash on my rims. They have fair prices and great service. Steve and his guys just know what they are doing. They never hesitate to fix what I bring into the shop. Talk to Steve and he will give you suggestions and be straight forward I've gotten tires for my wife's Jeep and recently powder coated my wheels and we were both satisfied.
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May 2023 by Shawn Henry
I am from Canada , I ordered lexus lx570 chrome rims , they were awesome beyond our expectations, we highly recommend them
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May 2023 by S G
Recently purchased chrome rims for my Acura. Very happy with the quality. Would buy from them again!
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May 2023 by M C Lopez
*******SECOND UPDATE******4/25/2023NEW RATING -2I have made over 500 reviews, I am a level 5 Google contributor, and have been doing so for several years now. Never have I had my character attacked by a business as this one has. They state they did not say "24 hour turn around" perhaps when they said "tomorrow" they didn't realize that's 24 hours away? I did stop in the day after I dropped off the wheel which is when I was told that it would be repaired "tomorrow" (that's 24 hours guys). My review stated I called (please reread). I did not mention the quality of the repair, not at all, however now that you brought it up the repair is obvious, and scratched.I am many things, but I am not a liar. What kind of professional would say such a thing to a customer? You should have asked how you could improve or make the situation right. How the damage occurred is not your concern, you saved me nothing we had a business transaction, I pay you for service, you deliver service as you state (your word is worthless otherwise). Placing your hand out without so much as a greeting is not a request for red carpet treatment, it's common decent courtesy. That's exactly what happened. You misrepresent the truth, and me.Everything I have stated is true. Perhaps you would explain how you felt you had the right to call me, become argumentative about my review? Your response is petty and unprofessional, you should learn from these reviews I am not the only review that thinks your customer service is at best lacking. Read the previous two reviews.I would like to introduce you to the word "libel". Feel free to look it up.******UPDATE******4/25/2023This shop called me to complain about my review. I told them it stands as it is. They began to back track their promises. I hung up. THEY CALLED BACK! Who does that?Removed a star. Nobody should have to deal with this. GO ELSEWHERE.There are too many wheel shops in the area at comparable prices to tolerate this place. Unprofessional, degrading, snooty, broken promises. I was assured a 24Hr turn around on a repair. 24Hrs later, no call came, I called... Need another day, which was a Friday, no call. Closed on the weekend. Monday, I called midday... "Oh I couldn't find your number..." Really!? Not that it was their business but I had an alignment appointment, for Friday, and more work scheduled after that elsewhere. When I showed up nobody was in the office, I shouted "Hello" a few times several minutes later somebody showed up, no greeting, just his hand out. Yeah, too many other shops around to be treated so poorly. Go elsewhere.
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April 2023 by Jaja L.
Steve is very kind and professional and the garage is clean and a lot of wheels and service options