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February 2024 by Henry Hernandez
They had very reasonable prices very kool
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January 2024 by Angel Bebecito
Very good service, they speak Spanish
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December 2023 by Hector Detest
Should up at 7:15 and the store we close and on the web site said 8
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August 2023 by Tamara Issa
Marco, Matthew and Dylan were great help today!! They went above and beyond to help us fast and professionally!! Amazing customer service! Thank you guys??
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May 2023 by Inez Alvarado
The workers are so rude!!!
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September 2022 by Elisa Velazquez
I called for the retro Jordan’s OG fire reds 3s cause I was told they had them so when I called Dylan the store manger answers and said I have them but they’re my pair I’m buying them but extremely rude he repeated that 2/3 times being rude see i wouldn’t even mind like dang I missed out but since he wants to be rude I’ll Call his hire ups cause I know they can’t do that since I worked at a footlocker before he could have just said no we don’t have them instead of sayin we have them but their my pair I’m buying them what was the point of being rude then he refused to help me figure out if any near store had them
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July 2022 by Trish E.
Music was bumping hard!! Just very loud. But I'm old so there's that. Visiting from out of town and needed some sliders. Found some great deals. $20 Nike Sliders! Score.
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April 2022 by Cece Curtis
Had the most shameful experience with Footlocker & WILL NEVER GIVE MY BUSINESS AGAIN!04/19/22 - ordered shoes through this location.04/22/22 - shoes hadn't arrived. Used order number to search delivery tracker on footlocker website. Website said my order ID was not valid. So I decided to check my email to see if anything had been emailed to me. After a search, an email that was in my spam folder from Footlocker said they searched all their stores and could not locate my shoes and instructed me to go into the store for a refund.04/23/22 - called the store. A new employee said he couldn't help because he doesn't know what to do and he didn't have anyone there to help him. Called corporate and asked why my money was taken and an order placed if they didn't have the shoes. The CSR, Vany, said the store doesn't have access to what's available. I told him that it was a ridiculous business practice to take people's money and make orders if they couldn't determine if they could fill the order, and a company as large as Footlocker should know how to practice ethical business. He didn't care. I then asked him why my money hadn't been refunded and a notification sent to me about a refund. He said they wait for customer calls to make refunds. I asked him how they would think that was acceptable and that if I hadn't search for an email, I wouldnt have even known there was a problem. I also said this sounds like a shady and deceptive practice and asked how much money Footlocker has held onto when busy people firget abput their orders. He had no answer. I asked when my money would be refunded. He said it would take 5-7 business days. I asked what Footlocker intended to do for me for the inconvenience. THIS IDIOT TOLD ME IT WASNT AN INCONVENIENCE. I told him a million social media users would probably disagree and Footlocker should know how well people express disappointment with poor business through social media. He was nonapologetic and defended this shady business practice. I asked to speak tobhis manager, and have been on hold for almost 17 minutes so far. I don't believe they intend to answer. Will try get back to update.Maddy, a manager, listened to our experience with Vany, said she understood our complaint, but said this is how they do business, but will not provide any offer for our inconvenience. I asked if she felt this experience of poor service and my wasted time was acceptable. SHE SAID YES!!! She then proceeded to defend this practice, I told her to stop the conversation and there was nothing more to discuss.Who the he'll trains your people Footlocker?!!!Ridiculous, disgusting business, BOYCOTT FOOTLOCKER!!!
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April 2022 by Cece C.
Ive noticed a decline in customer service and good bisiness practices over thebpast several years, but this tops it all! Am I crazy or is this what Customer Service now is in the US? ...... Had the most shameful experience with Footlocker & WILL NEVER GIVE MY BUSINESS AGAIN! 04/19/22 - ordered shoes through a local location. 04/22/22 - shoes hadn't arrived. Used order number to search delivery tracker on footlocker website. Website said my order ID was not valid. So I decided to check my email to see if anything had been emailed to me. After a search, an email that was in my spam folder from Footlocker said they searched all their stores and could not locate my shoes and instructed me to go into the store for a refund. 04/23/22 - called the store. A new employee said he couldn't help because he doesn't know what to do and he didn't have anyone there to help him. Called corporate and asked why my money was taken and an order placed if they didn't have the shoes. The CSR, Vany, said the store doesn't have access to what's available. I told him that it was a ridiculous business practice to take people's money and make orders if they couldn't determine if they could fill the order, and a company as large as Footlocker should know how to practice ethical business. He didn't care. I then asked him why my money hadn't been refunded and a notification sent to me about a refund. He said they wait for customer calls to make refunds. I asked him how they would think that was acceptable and that if I hadn't searched for an email, I wouldnt have even known there was a problem. I also said this sounds like a shady and deceptive practice and asked how much money Footlocker has held onto when busy people firget about their orders. He had no answer. I asked when my money would be refunded. He said it would take 5-7 business days. I asked what Footlocker intended to do for me for the inconvenience. THIS IDIOT TOLD ME IT WASNT AN INCONVENIENCE. I told him a million social media users would probably disagree and Footlocker should know how well people express disappointment with poor business through social media. He was nonapologetic and defended this shady business practice. I asked to speak to his manager, and was on hold for over 20 minutes. I don't believe they intend to answer. Maddy, a manager, listened to our experience with Vany, said she understood our complaint, but said this is how they do business, but will not provide any offer for our inconvenience. I asked if she felt this experience of poor service and my wasted time was acceptable. SHE SAID YES!!! She then proceeded to defend this practice, I told her to stop the conversation and there was nothing more to discuss. Who the hell trains your people Footlocker?!!! Ridiculous, disgusting business, BOYCOTT Foot Locker!!!
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April 2022 by Harry Nelson Jr (Weasel)
This place used to be a Kinney's shoe store a number of year's ago in the 1960s ! I got my Beatle boots from there wile I was in grade school in 1968 .
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September 2021 by Len James
It sucked no shoes I wanted then no hats
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July 2021 by Kriticxl and cryy
Didn't have that many other shoes or clothing
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June 2021 by Robert V.
I went there looking for some high top jordans and soon as i walked in i had an over weight female employee staring me down like i was trying to steal something from their weak shoe selection, i started browsing then suddenly i felt hot air over my neck then i turn around and who do i see? MS PIGGY! Asking me "what are you looking for" i had a lot of time to waste roasting her on the spot but i chose not to....i gave her the benefit of the doubt cuz she was probably Hangry.
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March 2021 by Naiomi Pyorala
The staff was super friendly. ??
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February 2021 by All Eyez On Me * TMC *
They greeted everyone who walked in the door but me, and I still bought 2 pair of sneakers. I did say something to the cashier who was ringing up my items, and he did apologize. But like I said to him, you don't know who is coming in to make a purchase. If I knew of another location in the area I would have just walked out.
