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October 2024 by Ali Hamaad
I used AIM to purchase a refurbished GE T2100 exercise stress test machine for use in the UK. They are overall a good company to deal with. Initial communication was good and the price was very reasonable. Shipping was done with the items packed very carefully. I had some initial problems setting up the machine and Crystal offered a FaceTime call to go through it with the technician. It wasn’t needed in the end and everything is working fine now. My only criticism of them is that if you call them you are left waiting on the phone for ages which can be expensive as it’s an international call. Otherwise I am more than happy to deal with them again for any future purchases.
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June 2024 by Michel Accad
The staff at American International Medical have been terrific. My treadmill died suddenly and they were able to replace it in no time with an excellent quality Quinton TM55. Great customer service all around.
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June 2024 by KENNETH SAMPONG
We had an issue with our treadmill and I started a chat with AIM online and was told someone would call within the hour which they did. Oscar, their technician asked a couple of questions, told me what to do and within minutes our treadmill was working again. I saved their information from several years ago when we had an issue and so happy they were still there and ready to help. Wonderful customer service, prompt response and a pleasure to work with. I can't recommend American International Medical enough.
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June 2024 by Jenny Ferguson
I struggled for several hours with a frustrating technical issue before contacting the support group. They returned my message almost
Immediately and had my problem solved in a matter of minutes. I couldn’t have been more pleased!!!
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June 2024 by John Hedberg
Ordered a special part for my Quinton 3000 EKG Monitor, and received it quickly in good working order. More importantly, Joe, their Quinton resident expert, guided me through the diagnosis and installation perfectly. It is wonderful to have such an experienced organization still servicing our older equipment!
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April 2024 by Julius Woythaler
The company manages phone calls efficiently. The woman I spoke with was clear and concise and honest about the cost of a service visit to my office. Then I spoke with Joe, a technical guy, who understood and helped me so much on the phone that I could solve and fix the problem with my Q4000 treadmill's printer. I am very satisfied and recommend this company for any similar technical needs. Hats off to you guys! JW MD
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April 2024 by Chirag Dave
Fantastic company! I needed an echo bed in a short amount of time and delivered and they delivered beyond expectations. White glove service! Great support after sale!
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February 2024 by Matthew Walker
We purchased the Quinton Q stress system. The shipping process was a little slower then anticipated, but the staff were extremely friendly, always responsive, and the product appears to be as advertised. We've only had it for a week, but everything looks great (brand new looking) and seems to work as it should. This was a cost effective option that I would highly recommend.
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February 2024 by Linda Boxley
Our cardiologist office has recently purchased a GE Case refurbished treadmill system from AIM. We are extremely pleased with the service from beginning to end.Crystal is fantastic ! She had been in contact with our officeevery step of the way, making sure everything has been to our satisfaction.Our delivery and installation went great, thanks again to Oscar and Alex !! They even took away our old system.I highly recommend AIM for your all medical equipment needsyou won't be disappointed ...
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December 2023 by Jonathan Hagy
Customer service was quick, knowledgeable, and polite. Our issue was resolved with one phone call!
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November 2023 by Marcelle Abshear
This company provides a good product. They tend to be delayed in their timelines, but overall, they are a good company that delivers a good product.
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November 2023 by FAYAZ SHAWL
Excellent service , this is a great place to purchase medical equipment. Thank you Crystal for all of your fantastic support
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October 2023 by Alex D
I was initially quite apprehensive about purchasing medical equipment online, as it's not an easy decision. However, I decided to buy a refurbished GE CASE stress system with Windows 7 from aimcardio.com, and to my delight, it arrived in pristine condition with all the necessary accessories. On the same day, I reached out to their customer support, and they guided me through the process of connecting the machine and showed me how to use it. ??
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October 2023 by Sergio M
I recently made a significant purchase from AimCardio.com, the ********************* 250 EKG machine, and I couldn't be happier with both the product and the buying experience. AimCardio.com proved to be a reliable and efficient platform for procuring this essential medical equipment.
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September 2023 by Elhadji Thiam
This a great company to do business with. They follow through from the moment you purchase a Medical Equipment to end and ensure that your delivery has arrived perfectly. I recomend this company for sure.