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August 2023 by leatherandlace
Great experience WOULD HIGHLY RECOMMEND. Michael the driver was very helpful and professional.Service: Car towing
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April 2023 by Trent Patterson
Michael was great - stuck without the ability to shift the car into neutral (Prius). Great attitude about a situation no one likes to be in and was very hospitable. When back at home, he was able to use the tow bed like a surgical scalpel and coax the vehicle into the position it would need to be in with the skates. If you need a local tow, these are the guys I would call!Services: Car towing
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April 2023 by Anthony Garcia
When I called they quickly dispatched Michael to give me a tow, he showed up in about 10 minutes. What a huge help! Got my vehicle and I where we needed to go promptly, whole thing couldn't have taken longer than 40 minutes. Excellent customer service, simple stress free process.
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October 2022 by Nichels F.
I had to leave a review after the excellent service I received today. Michael was very understanding after I told him how my insurance had dispatched a tow service that made me wait for 3 hrs. I reached out to my insurance company to cancel with that neglectful tow service (Tito's Towing & Repair). They requested another tow truck for me. Even after an hour waiting for him, it was worth the wait. He was very accommodating and respectful. I would give 10 stars if I could.
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August 2022 by Sho O.
Car problems can be overwhelming and stressful, but when I was stuck, Skylar at Up Country Towing swooped in & saved the day. This man is a professional, so friendly, and so communicative. He kept me updated with texts, pics, and calls. What could've been an awful day was brightened by Skylar. Thank you for coming to my rescue!
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December 2021 by Victoria A.
We were so relieved to be saved by this tow company and sweet young guy - whose name we didn't catch - who was amazingly quick and professional in getting our car onto the flatbed and getting us going late into the night. On the hour long drive down from the mountains we enjoyed a fascinating and wide ranging conversation with him in the cozy warm cab with freezing rain outside. He gave us excellent advice on a hotel and local restaurants, even drove us to our hotel after unloading our car at a parking garage. So sweet! Highly recommended.
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September 2021 by amilehigh1
Great customer service and on time.
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August 2021 by Tony Bartholomew
He was very fast and efficient.
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July 2021 by Tiffany ThomasRichey
Great service
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April 2021 by Jill C.
These guys are amazing and saved our butts!!! Our truck broke down on a Saturday evening in Sutter Creek and we have AAA so you would think we would be ok. Not at all! AAA is connected with a different tow company that is completely incompetent. It took us 3 days of dealing with AAA and Rorys tow and having them tell us 12 different times they were coming and then told us they had our truck and they never came and never had our truck. We finally got ahold of Up Country Towing and they came the first time they were called, were extremely friendly, fast, and reliable! We had to tow the truck again the same week to a different shop and had to do it out of pocket so we called Up Country Tow and they were prompt, polite, and affordable!!!! These guys came to the rescue and made what was a horrific experience something much more manageable!! Please use these guys over any other tow company in the area they deserve the business and you will be happy you used them! Old school service you can trust!
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November 2020 by Jay Arnot
Had an appointment set for a saturday around noon but they took on another tow and pushed me back 3 hrs.the tow guy was very nice and professional so all in all everything worked out fine.
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October 2020 by Jeykson Carranza
Safe place
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July 2020 by Eileen M.
We went camping for a long girls weekend and when leaving my car made a horrible noise so I called my insurance for roadside assitance upcountry towing is who they got ahold of and Todd was there within 15 minutes my friend had talked to Louie because she was having issues with her truck as well they were able to tow us and make our situation work best case scenario. Thank you to Todd, Kenny and Louie for getting the job done efficiently and effortlessly and getting our vehicles to where they needed to go...Todd was very very couteous and pleasant so extra THANKS to Todd what a polite young man
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September 2019 by Matt C.
Lewis and his team at Up Country towing were professional, experienced and responsive when helping me resolve a car lockout situation in a remote mountain location. My insurance companies' roadside service caused me to wait in the cold for over 4 hours until I directly contacted Up Country. They quickly and adeptly knew how to communicate and resolve the circus of incompetence of a Farmers Insurance dispatch team in order to get us back in our car. Thank you Up Country!
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July 2019 by Justin Mattson
Great and friendly service. Lewis took good care of our car and we had a nice chat on the hour drive from Sutter Creek to El Dorado Hills. I hope I don't have another flat, but if I do I'll be calling Up Country Towing again.
