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May 2024 by Barbara Burkhart
Pharmacy is out of compliance for 5 months for the 2nd time between June of 2023 and April of 2024. Their excuse it's too early or we can't reach your Provider. Demand triple the amount in cash when I can get my straps for free elsewhere. 3 months back ordered for Eat drops an then demanded $800 copay for not approved by Provider ear drops not what the Provider order. I'm on Partnership. There are no copayments for provider approved medication not approved subtitutions. They are inappropriate and insulting regard lack of knowledge regarding medication. Therefore they are fired as my Pharmacy.
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May 2024 by Karen Green-Campbell (Mojomutha)
The one in Susanville has the best pharmacy I was going to have to pay $600 for my boyfriend's meds and the pharmacist found coupons to make it only $55 I was so grateful!
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March 2024 by Kaos3ce
Susanville store needs to get a person to just answer phones, today twice on hold 20 mins then they just hang up on you. Been waiting 4 days now for my meds to get filled but can not get anyone on the phone.
literally going to have a seizure because of this.....
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March 2024 by Erik Jefferts
This is not a rating of the employees at the Susanville store, but the corporate management. We have a pharmacy crisis in our town - with the closure of the only other chain drugstore here, the Walgreens is overwhelmed, and doesn’t seem to be getting any support. It’s almost impossible to get your prescriptions filled here in any kind of timely fashion, and you can’t get anyone on the phone (I’ve been on hold for over 20 minutes as I’m writing this.) I’m lucky enough to be able to go to Reno to get my medication- but a lot of people here don’t have that luxury. Shame on you Walgreens! People’s health is being threatened by your lack of response to this problem.
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March 2024 by Erik J.
This is not a rating of the employees at the Susanville store, but the corporate management. We have a pharmacy crisis in our town - with the closure of the only other chain drugstore here, the Walgreens is overwhelmed, and doesn't seem to be getting any support. It's almost impossible to get your prescriptions filled here in any kind of timely fashion, and you can't get anyone on the phone (I've been on hold for over 20 minutes as I'm writing this.) Pharmacy is also closed on the weekends due to chronic understaffing. I'm lucky enough to be able to go to Reno to get my medication- but a lot of people here don't have that luxury. Shame on you Walgreens! People's health is being threatened by your lack of response to this problem.
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September 2023 by Victoria G.
I'm so disappointed in Walgreens I broke my shoulder Sunday afternoon and my friend went to pickup my medicine (2) she's almost 90 they talked her into overdosing drug for $89. They gave me 8 pain pills I was ticked I called them of course I can't send it back but I said I'm 70 you gave me really thought I was going to overdose? I think I'll stick to photos
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September 2023 by Mikayla Krieger
Clean store super friendly staff...question though does anyone know if they have an atm on site?
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July 2023 by Tanvir Ahmed
Friendly staff, nice, clean atmosphere
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May 2023 by Rebecca Williams
Very clean and always helpful.
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July 2022 by Mr. Miyagi
Chandler Stout is a disgusting person.
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April 2022 by Marrina Rodebaugh
Great service. The people are always helpful. Easy store layout with lots of stuff I use. Thank you.
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February 2022 by Zephyr Neumann
Nice enough Walgreens location and has everything you'd expect to find here. I've had to wait a bit to checkout before, as like with most Walgreens this one seems to be chronically understaffed. That being said the employees are always super nice and do the best they can.
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November 2021 by Dixie Lyman
Walgreens shame on you for charging $300 for ivermectin. This is a $15 prescription! Yes your employees are wonderful ,but the corporation is what is WRONG! Corruption at the cost of Health and saving Lives! You have partnered with Evil!
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September 2021 by Gena White
Nice staff, clean store
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September 2021 by Frederick P.
Just visited pharmacy because of a faulty inhaler that they sold to me under my insurance, ran out after about 35 uses, they stated that I can return to the manufacturer and maybe they will replace it. They sell a drug but won't stand behind the product. All of those criminals that rip them off in SF,LA they make it up by ripping off honest people. 1 star is to much.