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April 2023 by Dirty Jose
Too lazy to walk up a drive way so marked front door as blocked. Terrible service.
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January 2023 by Jimmy Ross
Why is it that I can reach my mailbox but the rural driver can't? Do I need to call for a congressional investigation as to why? Mr. Postmaster!
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December 2022 by Jonathan-and-Nimfa Deocares
Always very courteous personnel, taking time to make the customer experience relaxing. We love our local post office!
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December 2022 by N R
Awesome staff! They get it done right!
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May 2022 by Mike Kelley
Had what I wanted...friendly...professional...
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April 2022 by Eddy Gwartney
This crew works hard to process the mail. From the Postmaster down, they are dedicated to the people of Susanville. It was a tremendous joy of my life knowing them. Susanville ... You're lucky to have these people serving you !!
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February 2022 by David Marquez
Rude customer service
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September 2021 by Larry M.
The previous reviews say it all. Is anyone listening and have the leadership ability to fix the poor attitude and lack of professionalism. Typical govt. business attitude I have complained but nothing is done
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September 2021 by Larry M.
Poor delivery. You get mail for many postal customers. Many times you just don't get any with notice of "problems with delivery". To many like addresses.
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September 2021 by Ghettooyster ..
This place is ran by ignorant hillbillies. My packages are constantly getting lost and delivered to the wrong address. They should fire everyone and hire new staff that actually have some braincells left that haven't been fried by meth.
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July 2021 by Dawn M.
They have lost 3 packages of mine in less than a year. It is apparently never their fault. It is incredibly frustrating. I consistently have other people's mail in my PO box... the number aren't even remotely the same. This is the worst PO in the entire county. They have also damaged packages that were carefully wrapped.
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May 2021 by Heidi Mahnke
It can be very busy here. It would be helpful to have longer hours
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February 2020 by Kathe D.
I grabbed a it it fits it ships box at the display area.the display has each box priced. The prices are wrong. They charge you the newer price but the old price is on the box. I think we should get it for the lower price or TA and off thee price. The lady was like I know we haven't Haaretz time. The prices changed 2 weeks ago. Really? IsnT it against the law to charge higher prices then marked? I don't think the government should be above the law either.
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February 2020 by Teresa Cafe
Private, Secure
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December 2019 by Rose Henderson
Horrible customer service from supervisor Miles. Called bc my packages were marked delivered when they clearly were not, and instead of trying to correct the mistake, he insisted that they were delivered. But when provided the tracking numbers to prove the incompetence he still tried to come up with an excuse instead of apologizing for the mistake. When asked to get his supervisors number he refused so I will be submitting a formal complaint to BBB and the corporate office.
