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September 2024 by Gary Kick
Very helpful, will go back when I have an issue I can't fix. Very knowledgeable gentlemaen.
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May 2024 by Helen Santoro
Awesome place! They are very honest and so courteous. We broke down in Susanville and they fixed it immediately, so we could get back on the road. Thank you, and we did get to Florida.
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April 2024 by William Cote
He helped me get back on the road fast after I spent 5 days trying to get towed from progressives tow service. Bad experience to say the least . Once susanville tow got me covered Paul had me on the road the next day. A big THANK YOU to susanville tow and Paul's automotive.
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April 2024 by Shelbi McCartney
Paul is always so helpful and knowledgeable. He gets it done
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March 2024 by Deanna Cavazos
Paul is knowledgeable and very helpful. He is in contact with you regarding what he finds and the timeline. Appriciate his professional demeanor.
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January 2024 by Marvin Benner
Great honest service!!!!!
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September 2023 by Denise Bradley
had such a great experience! on a road trip when we started to have some issues with the battery. they got us in immediately and were very kind. highly recommend!
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September 2023 by Brandon Johnson
Paul was amazing. I came in with no appointment. We got stranded in town and needed help. He looked at my van immediately, diagnosed what was wrong and referred me to the right mechanic in town. I tried to pay him for his time but he refused to take it. Seriously you don't find quality people like Paul very much anymore. Would highly recommend!!
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September 2023 by Fred Bennett
My Suburban had trouble while I was on Vacation - closest mechanic was booked almost a month out. I had to drive an hour to get to Paul's. He immediately diagnosed the problem, and gave me an estimate before I left. It was fixed by the next morning and the bill was less than the estimate! I was happy with all aspects of the work.Service: Auto brake repair
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July 2023 by eric remington
Fantastic, honest, quick service. He and his son went the extra mile. I was traveling from Oregon to Arizona and broke down 20 miles outside of Susanville late Sunday, got a tow to Paul's shop the next morning.He contacted me later with the damages. The labor and parts were unbelievably reasonable fair and honest. He sent his son to our motel to pick us up the next morning. And we were on the road again.Will plan on having work done there next time I am passing through town.Eric Wier
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May 2023 by John Roney
I enjoy taking my vehicle here. You make an appointment bring it in and the work is done asap, usually that day. Paul is friendly, to the point and tells you what needs to be done. The business is very clean and there is not a lot of cars parked outside waiting to be seen. I'm coming back for sure!
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May 2023 by Jake Silva
I was cut off and hung up on because I asked if they would be able to install a part that I ordered. I figured it would be the fastest and easiest route, so my vehicle didn't sit at their shop until the part came in. Oh well... first time trying to go to this place, definitely won't be attempting to utilize their services ever again. Customer service is DEAD.
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December 2022 by yettimouse
Paul was able to diagnose our truck and recommend another shop that specialized in the repair we needed. Honesty and service are the best advertisement. We will be back. Thanks again Paul and keep up the good service.
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October 2022 by Marie gomez
I have gone over around 12 because say open tell 3 to 4 depending on day of week. There is never anyone there on any of the weekdays after 12. They really should not lie about there hours of being open.Service: Engine repair
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September 2022 by Adriana Romesburg
Best mechanic in town.
